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Oracle Fusion Service pros and cons

Vendor: Oracle
4.3 out of 5
995 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Oracle Fusion Service provides faster turnaround time by automating transactional tasks, allowing more focus on customer care.
It integrates well with other solutions, offering numerous APIs for seamless communication, including integration with Cisco PBX.
Oracle Fusion Service is stable, scalable, and offers good technical support, covering various areas like finance and supply chain management.
It is completely cloud-based, providing easy access from anywhere.
Oracle Fusion's scalability and flexibility are its most valuable features, enhancing efficiency and global deployment.

CONS

Oracle needs to integrate customer functionalities directly into the platform.
Implementing user creation has become more complex and requires simplification.
Integration with older platforms and customization capabilities need enhancement.
A documentation overhaul is necessary due to its current inadequacy.
The initial setup phase poses significant challenges and should be streamlined.
 

Oracle Fusion Service Pros review quotes

Hitesh Kunchakuri - PeerSpot reviewer
Dec 18, 2023
The most valuable feature of the solution is that a company can maintain all of its HR data without any issues.
JK
Nov 2, 2023
Oracle's strength lies in swiftly building and deploying enterprise applications globally.
HodaAboul Fotouh - PeerSpot reviewer
Aug 19, 2024
It supports various APIs and connectors, enabling seamless communication with other systems, including both Oracle products and third-party applications.
Learn what your peers think about Oracle Fusion Service. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
ShirazShah - PeerSpot reviewer
Oct 2, 2024
Oracle Fusion's scalability and flexibility are its most valuable features.
Lala Castillo - PeerSpot reviewer
May 3, 2024
Oracle Fusion Service offers good efficiency.
AjayKumar14 - PeerSpot reviewer
Oct 27, 2023
The solution is completely cloud-based and very easy to access from anywhere.
NH
Jul 6, 2023
Oracle Cloud Services integrates well. It has lots of APIs to integrate with other solutions, like the PBX we use from Cisco. The ability to integrate Siebel data with Cisco PBX was nice.
Sep 6, 2022
The solution changes the way clients work to make it easier and faster.
reviewer1619394 - PeerSpot reviewer
Nov 30, 2023
The product's most valuable feature is an efficient fusion of finance and HR modules.
Jules  Kouame - PeerSpot reviewer
Sep 28, 2023
Oracle offers a wide range of applications, each capable of delivering significant value to our business.
 

Oracle Fusion Service Cons review quotes

Hitesh Kunchakuri - PeerSpot reviewer
Dec 18, 2023
The product's option to upload payroll data doesn't work seamlessly.
JK
Nov 2, 2023
The UI experience needs refinement to enhance user-friendliness.
HodaAboul Fotouh - PeerSpot reviewer
Aug 19, 2024
Some features that require improvement include the location functionality and certain aspects of the CRM.
Learn what your peers think about Oracle Fusion Service. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
ShirazShah - PeerSpot reviewer
Oct 2, 2024
The user interface and user experience (UI/UX) need significant improvement, especially in the older on-premises versions.
Lala Castillo - PeerSpot reviewer
May 3, 2024
The product's initial setup phase was very difficult.
AjayKumar14 - PeerSpot reviewer
Oct 27, 2023
Oracle Fusion Service needs to improve its documentation part because we do not have proper documentation.
NH
Jul 6, 2023
Oracle changed the means by which users are created in the system. I would like this to be easier to implement.
Sep 6, 2022
Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise.
reviewer1619394 - PeerSpot reviewer
Nov 30, 2023
Oracle counts users for licensing purposes, regardless of their roles or usage patterns. This process could be better.
Jules  Kouame - PeerSpot reviewer
Sep 28, 2023
There are specific areas that would be beneficial to enhance and improve, especially its financial functionality, search capabilities, chat features, and content articles.