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Oracle Fusion Service pros and cons

Vendor: Oracle
4.3 out of 5
997 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Oracle Fusion Service provides faster turnaround time by automating transactional tasks, enhancing customer care.
Oracle Cloud Services offers exceptional integration capabilities with multiple APIs, including seamless integration with PBX systems.
Oracle is recognized for its stable and scalable infrastructure complemented by excellent technical support.
Oracle Fusion Service's efficiency is enhanced through its focus on time-saving features and centralized management of various modules like finance and HR.
Oracle Fusion's scalability and flexibility support seamless integration with both Oracle and third-party applications.

CONS

Oracle Fusion Service could improve the integration for older platforms.
There is complexity in delivering Oracle Fusion Service to clients, requiring highly trained technicians with expertise.
The documentation needs improvement as there is a lack of proper documentation.
The dependency on the dollar increases costs during currency parity disruptions, affecting countries like Pakistan.
The initial setup phase of Oracle Fusion Service was very difficult.
 

Oracle Fusion Service Pros review quotes

Hitesh Kunchakuri - PeerSpot reviewer
Dec 18, 2023
The most valuable feature of the solution is that a company can maintain all of its HR data without any issues.
JK
Nov 2, 2023
Oracle's strength lies in swiftly building and deploying enterprise applications globally.
HodaAboul Fotouh - PeerSpot reviewer
Aug 19, 2024
It supports various APIs and connectors, enabling seamless communication with other systems, including both Oracle products and third-party applications.
Learn what your peers think about Oracle Fusion Service. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
MahaboobPasha - PeerSpot reviewer
Jan 10, 2025
I find the ERP Fusion Console valuable since it centralizes all the modules like order management.
ShirazShah - PeerSpot reviewer
Oct 2, 2024
Oracle Fusion's scalability and flexibility are its most valuable features.
Lala Castillo - PeerSpot reviewer
May 3, 2024
Oracle Fusion Service offers good efficiency.
AjayKumar14 - PeerSpot reviewer
Oct 27, 2023
The solution is completely cloud-based and very easy to access from anywhere.
NH
Jul 6, 2023
Oracle Cloud Services integrates well. It has lots of APIs to integrate with other solutions, like the PBX we use from Cisco. The ability to integrate Siebel data with Cisco PBX was nice.
Sep 6, 2022
The solution changes the way clients work to make it easier and faster.
reviewer1619394 - PeerSpot reviewer
Nov 30, 2023
The product's most valuable feature is an efficient fusion of finance and HR modules.
 

Oracle Fusion Service Cons review quotes

Hitesh Kunchakuri - PeerSpot reviewer
Dec 18, 2023
The product's option to upload payroll data doesn't work seamlessly.
JK
Nov 2, 2023
The UI experience needs refinement to enhance user-friendliness.
HodaAboul Fotouh - PeerSpot reviewer
Aug 19, 2024
Some features that require improvement include the location functionality and certain aspects of the CRM.
Learn what your peers think about Oracle Fusion Service. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
MahaboobPasha - PeerSpot reviewer
Jan 10, 2025
When it comes to ERP Cloud, performance has always been an issue, especially when calling an API or a VIP publisher.
ShirazShah - PeerSpot reviewer
Oct 2, 2024
The user interface and user experience (UI/UX) need significant improvement, especially in the older on-premises versions.
Lala Castillo - PeerSpot reviewer
May 3, 2024
The product's initial setup phase was very difficult.
AjayKumar14 - PeerSpot reviewer
Oct 27, 2023
Oracle Fusion Service needs to improve its documentation part because we do not have proper documentation.
NH
Jul 6, 2023
Oracle changed the means by which users are created in the system. I would like this to be easier to implement.
Sep 6, 2022
Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise.
reviewer1619394 - PeerSpot reviewer
Nov 30, 2023
Oracle counts users for licensing purposes, regardless of their roles or usage patterns. This process could be better.