SAP ERP Reviews

We use the FI, CO, SD, PP, and MM modules. We also use GTS.

The solution provides a high level of integration. In my previous company, we were working with Oracle, and there were a lot of reconciliation issues. We do not have such issues in SAP because everything is integrated. GTS provides a lot of value.

The production system must be upgraded. The PP and APO modules need improvement. PP has not been upgraded much, and we look forward to a new one. We do not have extended warehouse management. We are in the process of setting up a new site for a new factory, and we need the extended warehouse management functionality.

I have been using the solution since 1985.

We do not have issues with stability.

The tool provides the scalability we need. We have around 250 users.

We use a third-party vendor for technical support. The support is good. It's not always easy to get the right counterparts immediately. Sometimes, there’s a waiting period because people are busy.

Positive

We want to move to S/4HANA to take advantage of the improvements in finance. New GL provides much functionality for profit analysis, P&L, and all kinds of automation. Our S/4HANA conversion plan has a schedule of 15 months from start to finish.

The deployment is quite complex. The preparation, setting up of all the systems, and the tests are complex. We need a lot of involvement from the key users. The maintenance of the product is easy if we have the right people for the modules. We work with third-party providers. The product works fine if they know what they are doing and we have the right links inside and out. We also need knowledgeable key users in the departments.

SAP is quite expensive. It's a premium system. The other ERP systems are either similarly priced or cheaper. We pay a quarterly license fee for the product.

We have a registered number at SAP for our SAP system. We are end users. Overall, I rate the solution an eight out of ten.

We use the tool's HCM modules for human resources. If I want to see the employee master data, I can view or edit it. I can also use it to check the time and leave management modules to see how many employees are taking leave and their working hours. These are the main functions I've been using it for in day-to-day business operations.

The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of codes for accessing specific functions.

For instance, using codes to view employee master data was helpful. The processing time was lengthy when dealing with a large amount of employee data. I believe SAP ERP could be faster, especially considering that my laptop's RAM is relatively low despite having a good processor. This delay in processing becomes particularly noticeable when dealing with thousands of employee records.

The tool's multi-integration system capability is good. The P30 module, which consists of employee master data, is connected to all the other modules.

The benefits of using SAP ERP are significant. All employee data is centralized at the backend, ensuring easy access and management. One of the key advantages is real-time updates. For example, changes made in the master data automatically reflect across all other HR modules, such as attendance, learning and development, training, and performance appraisal. This integration eliminates the need for manual updates and reduces the risk of data duplication or loss.

The product can be a little slow when dealing with thousands of employee data.

Stability-wise, the tool is quite stable. It works in uncertain environments and functions well on office Wi-Fi and other Wi-Fi networks. I can generate reports, download them, and save them in a self-formatted manner. This is quite helpful as it's compatible with Microsoft tools like Microsoft Teams and OneDrive, making it easy to share the reports. 

The tool is scalable. My company has around 2,000 employees. 

I haven't contacted technical support yet. 

The tool is easy to deploy. 

I rate SAP ERP a nine out of ten. I would advise individuals looking into implementing it to review the help manual available thoroughly. Familiarizing oneself with the info types within SAP ERP is crucial. For instance, understanding codes like "PA30" for viewing employee master data can be immensely helpful.

One of the most relevant features is that the product connects to every software. Our third parties can integrate through SAP ERP extremely easily, integrate with data transfer and communicate within the solution. The solution is reliable for external connections that other software doesn't provide.

The service could be more user-friendly regarding transition codes. There are more than 65,000 four and six-digit codes from every field and domain. A person like me, or anyone else, can't remember all of them. So something easier to remember or work with would be an improvement for all SAP products, not just ERP.

I started working with S/4HANA three years back. But overall, I've been working in SAP ERP for more than nine years. Right now, most clients are on S/4. If we have the latest version of SAP ERP, we call it S/4. 

The solution is not 100% stable. Working in a 24/7 environment, I face disasters day and night. Every work process operates in the backend. If a process goes down, once we identify the exact issue, we have a disaster center with all the data we copied on our servers. We can recover all the files and data from there. So the solution needs improvement.

I work for a parent company, and they have some other vendors to whom we provide support because we work for tech.

If we're talking only about administration, setting up our landscape is very complex. 

We have a huge number of servers. The SAP software itself is more than 100 gigabytes. It takes two to three days to download SAP software from the SAP service marketplace. And installing the server itself takes months. It's not easy.

Because I was representing third parties as their solution provider. I already knew most features and functions, so I never went to another vendor for support. But in such cases, if I can't resolve an issue, I log a ticket to an SAP technical team like the core SAP team or the SAP Support Portal. 

Overall, I would rate the solution seven out of 10.

Most S/4 ERP solutions are cloud-based. BPC is totally cloud-based. Most of our data servers are cloud-based, and Information Steward is also cloud-based.

All the data and more used to be stored locally. Nowadays, however, all the data, including S/4HANA, is only on the cloud. They're planning to move everything into the cloud, even ACC, because of space and wasted storage issues.

We have 22,263 SAP ERP end users, for which we require a team comprising around 25 technical and as many as 74 functional members.

I use SAP ERP to make our internal processes run smoothly. It helps with finances, accounting, and reporting. I can manage inventory and purchasing efficiently, and the system ensures our production and manufacturing processes work seamlessly.

The most valuable features of SAP ERP are its stability, industry-specific package, and adaptable configuration. It is versatile in communication, making it easy to align with our business processes. 

One challenge we face with SAP ERP is the push to upgrade to S/4HANA, which comes with significant costs. While SAP encourages this transition, we need to carefully evaluate factors like our team's functions, existing customizations, and the overall expense involved in the upgrade process. Cost considerations are a major downside to this potential move. For the next release of SAP ERP, I would like to see enhanced financial planning and analysis features

I have been working with SAP ERP for six years.

SAP ERP is quite stable. Our current instance operates smoothly, and we have only made minor customizations for specific management reporting needs. When it comes to the standard functions and configurations, we haven't encountered the need for significant changes.

It is a scalable product. In our company, we have around 200 licensed users for SAP ERP. When it comes to administration and maintenance, we have only one system administrator for the basic IT needs. Additionally, we have less than ten people handling application-related IT tasks. Overall, the management is straightforward, with a small team handling the responsibilities.

Before SAP ERP, we used Oracle ERP. The decision to switch to SAP ERP was not driven by our IT team but it resulted from business organizational changes that forced us to adopt a different ERP package.

Deploying SAP ERP two years ago was a bit challenging. We moved from an existing instance to a new virtual one, rebuilding everything from scratch and converting Master DataOps. It took some effort, but with external support, we successfully made the transition. Deploying SAP ERP had its challenges because when we started using it six or seven years ago, it wasn't a new setup but a result of a merger. For the first three years, we were more focused on daily operations. When we decided to take full control three years ago, it was our first time setting up our processes. We needed external support to navigate the difficulties, given our limited familiarity with the new package.

It is on the expensive side. 

Overall, I would rate SAP ERP as a nine out of ten.

I use SAP in the finance department for two manufacturing subsidiaries of my company. 

SAP ERP provides the perfect database and options for additional production. It's also good for finance analytics, production drill-down, and other types of analysis.

The reporting could be improved, such as the casework, production, and activity reports. Our consultants in a subsidiary enterprise have requested that we develop a new production report. They could also improve production, financial, and HR analysis. 

My company has used SAP ERP for more than 10 years.

SAP ERP is stable.

SAP ERP is scalable.

I rate SAP support seven out of 10. 

Neutral

It might be difficult for people who are new to the platform. I rate it seven out of 10 for ease of setup.

SAP ERP is worth the money.

It was expensive. I rate SAP ERP about three out of 10 for affordability. This software is designed to meet the individual needs of each company.

I rate SAP ERP eight out of 10. SAP ERP is a good system for optimizing processes for various employees and it offers information for company decision-making. It provides databases and other tools for HR, production, and financial analysis. 

My advice to new users is to forget everything they know about other software and ERP systems because SAP is specific and customized for different types of activities. 

We are using SAP ERP in the public sector for manufacturing and R & D.

The solution can be deployed on-premise and in the cloud.

The most valuable feature of SAP ERP is the financial module, pre-configured packages, and plenty of features. The solution is updating and adding new features that are helpful.

I have been using SAP ERP for approximately seven years.

There can be some stability issues.

SAP ERP is scalable. You are able to add administrative modules to increase the features. There are many other modules that can be added, such as the Linux framework and the business technology platform.

For an on-premise deployment, there needs to be administration monitoring of all services. This is because there can be a lot of resources being used that have to be monitored on the server. We have found some instances of overloading in the reports.

The cloud deployment is managed by the cloud provider and it is highly scalable.

I have approximately 10 clients using this solution.

I rate the scalability of SAP ERP a nine out of ten.

When there is a system error it provides an error code and a lot of times these can be complicated. The support team could have more knowledge to be able to assist with these situations more promptly.

The setup of SAP ERP can be simple because there are pre-configured setups. This allows for similar implementation for clients. Cloud deployment can be easier. The on-premise takes more time to build the servers and systems.

We followed the active SAP methodology for the implementation of the solution. We then gather all the details needed for the business to complete the implementation, such as realization, customer training, and integration. We then support the customer for a few months after we deploy it.

A typical project can take seven to eight months to finish implementation.

We do the implementation of the solution.

There is a one-time license that is needed to use the solution. The support is what is needed to be renewed annually.

I would recommend this solution.

I rate SAP ERP a nine out of ten.

In the past, it was a pure on-premise solution. As the market has gone on, SAP is all also delivering hybrid or public and private clouds. Because you can configure SAP for huge automotive factories — like Rolls-Royce and Mercedes-Benz, for example — they do have some development inside of these kinds of software. Therefore, it's really difficult to bring everything into the cloud. 

So, although SAP is making a lot of business with the hybrid or private and public cloud solutions, I think there are still others who would like to use solutions other than pure cloud solutions. This is my impression.

I'm an old-fashioned guy, so I feel better when I have GUI. So, not a web browser. This makes me feel better because of security issues.

If big companies are going for SAP and they would like to install it, they should know that it still needs time. Implementation will cost a lot of money. I would really appreciate it if the software tools had something like template solutions where you didn't have to spend too much time and effort to configure. Instead, the process would run in the software with just a click. So, I'd like to see better provision of templates.

I started as a consultant. I have 25 years of end-user experience and experience as an implementation consultant.

Right now, because of all these different deployment methods like cloud, the scalability is very good. There are plenty of options you can select. It's not a pure public cloud solution. You still have the possibility to go for on-premise or to go for hybrid and use these super large services like Amazon Web Services or go with a small private IT provider. Scalability is very high in my opinion.

Their technical support is available 24/7. They provide good support. On a scale of 1 to 5, I would give it a 4.

Initial setup is complex. I would rate the setup a 4 out of 5.

I would rate this solution 8 out of 10.

There are many interfaces, so you really can build satellites around it like with other SAP stuff or even third-party stuff. The entity relationship is the basis for the whole business in the world. For example, the relationships between the customer, vendor, materials, orders, invoices, and so on. For me, this system is very logical. It's complex, but once you understand it, it's perfect.

Everyone who uses SAP ERP has benefited from the functionality.

I think the most valuable feature is that we get live real-time reporting.

I would like to see the customization of the reports become easier to work with instead of having technical support have to assist us. I would also like to see them continue adding new features.

I have worked with SAP ERP for the past eighteen years.

The flexibility is excellent on a scale of one to ten I would rate it a nine.

I would say that the scalability is around a seven on a scale of one to ten.

The initial setup has some complexity to it.

The depolyment can take anywhere from six to eight months. We have a team of around forty five people that help us with the implementation.

When we talk about pricing it is expensive. On a scale of one to ten, it would rank a two. There are no additional fees but the user licenses are high.

SAP ERP is mainly for big businesses, so just try to see that if your business is big enough to handle such an expensive ERP system because, for mid businesses we have NetSuite, but for large businesses we have SAP. I would rate SAP ERP a ten on a scale of one to ten.