SAP ERP Reviews

The solution is simple to use.

Introducing diversity into this solution could be beneficial for discovering new and improved deployment processes. Once we acquire experience with one, we can then utilize the other as needed. The pricing of the solution could be improved.

I will need to have more experience with the product to comment on this.

The initial setup is straightforward.

The pricing could be improved.

I rate SAP ERP a seven out of ten.

I use this solution for finance and procurement.

The solution is deployed on-premises and on a private cloud, and it's running on the Azure platform.

The features are very useful for finance.

They frequently change their strategy with the product, which they didn't do before. There are too many versions. In previous generations, SAP was stable and the roadmap was very predictable, but currently it's very difficult.

I have been using this solution for more than five years.

It's stable.

It's scalable.

Technical support could be improved. I would rate them 2.5 out of 5.

The initial setup was medium difficulty. We had more than 100 people working on it for two years.

I would rate this solution seven out of ten. 

My advice is that products fail or succeed depending on the organization that is implementing the solution.

We are using SAP ERP for business support, business administration, and financial aid. We are also using it for quality manufacturing and logistics.

We have many applications from the SAP side. We are also using SAP BW, SAP SRM, and SAP APO.

We are using it for our daily operations. It is being used for handling different orders for the company. It is also used for logistics, delivery of our products, collecting cash, and controlling the business volume and business activities. It is an integrated application, and we use it quite well.

It is an integrated application, and it has been working really well. Earlier, there were different companies for different applications for manufacturing, finance controlling, logistics, and quality. It probably was the first fully integrated application. Whenever somebody is entering any data, for example, invoice data or ordering data, everyone with a right to see this data can see it in the system.

We will not make any major changes, and we are not expecting any enhancements or new features from SAP because they already have a new solution. No development is happening on SAP ERP because SAP has come up with a new version called SAP S/4HANA, which is memory-based technology. We are planning to upgrade to SAP S/4HANA, but we don't know when it will happen. We are in the preparation phase.

We have been using this solution for 24 years.

It is very stable.

We are using it on a daily basis 24/7. Currently, there is no plan to add additional users. However, if we upgrade to S/4HANA, we will get new functionality and features. Most likely, we will also have more users.

Technical support comes partially from SAP. There are also certain partner companies who are providing support, so the support is quite good.

Its initial setup is quite a complex task because many business people are involved from different areas. It is not a simple solution that is being used by five or ten people. In our company, it is being used by thousands of people. Its implementation requires many consultations and discussions with different business communities. It also requires customization, configuration, and testing before you start using it.

I would advise others to go for S/4HANA. I would rate SAP ERP an eight out of ten.

I use SAP ERP to make our internal processes run smoothly. It helps with finances, accounting, and reporting. I can manage inventory and purchasing efficiently, and the system ensures our production and manufacturing processes work seamlessly.

The most valuable features of SAP ERP are its stability, industry-specific package, and adaptable configuration. It is versatile in communication, making it easy to align with our business processes. 

One challenge we face with SAP ERP is the push to upgrade to S/4HANA, which comes with significant costs. While SAP encourages this transition, we need to carefully evaluate factors like our team's functions, existing customizations, and the overall expense involved in the upgrade process. Cost considerations are a major downside to this potential move. For the next release of SAP ERP, I would like to see enhanced financial planning and analysis features

I have been working with SAP ERP for six years.

SAP ERP is quite stable. Our current instance operates smoothly, and we have only made minor customizations for specific management reporting needs. When it comes to the standard functions and configurations, we haven't encountered the need for significant changes.

It is a scalable product. In our company, we have around 200 licensed users for SAP ERP. When it comes to administration and maintenance, we have only one system administrator for the basic IT needs. Additionally, we have less than ten people handling application-related IT tasks. Overall, the management is straightforward, with a small team handling the responsibilities.

Before SAP ERP, we used Oracle ERP. The decision to switch to SAP ERP was not driven by our IT team but it resulted from business organizational changes that forced us to adopt a different ERP package.

Deploying SAP ERP two years ago was a bit challenging. We moved from an existing instance to a new virtual one, rebuilding everything from scratch and converting Master DataOps. It took some effort, but with external support, we successfully made the transition. Deploying SAP ERP had its challenges because when we started using it six or seven years ago, it wasn't a new setup but a result of a merger. For the first three years, we were more focused on daily operations. When we decided to take full control three years ago, it was our first time setting up our processes. We needed external support to navigate the difficulties, given our limited familiarity with the new package.

It is on the expensive side. 

Overall, I would rate SAP ERP as a nine out of ten.

I use SAP in the finance department for two manufacturing subsidiaries of my company. 

SAP ERP provides the perfect database and options for additional production. It's also good for finance analytics, production drill-down, and other types of analysis.

The reporting could be improved, such as the casework, production, and activity reports. Our consultants in a subsidiary enterprise have requested that we develop a new production report. They could also improve production, financial, and HR analysis. 

My company has used SAP ERP for more than 10 years.

SAP ERP is stable.

SAP ERP is scalable.

I rate SAP support seven out of 10. 

Neutral

It might be difficult for people who are new to the platform. I rate it seven out of 10 for ease of setup.

SAP ERP is worth the money.

It was expensive. I rate SAP ERP about three out of 10 for affordability. This software is designed to meet the individual needs of each company.

I rate SAP ERP eight out of 10. SAP ERP is a good system for optimizing processes for various employees and it offers information for company decision-making. It provides databases and other tools for HR, production, and financial analysis. 

My advice to new users is to forget everything they know about other software and ERP systems because SAP is specific and customized for different types of activities. 

The payroll solution and the localization for advances are valuable.

There is room for improvement, especially since we are dealing with two systems, on-premises and on cloud, and so many connections could be interrupted. Sometimes the checking criteria on Success Factors are different than the criteria on S4Hana, so we enter master data, and the Success Factor accepts it. However, additional controls are done on S4Hana, so not all the data goes smoothly. Sometimes we have so many errors and must monitor them, which takes time.

It is not easily integrated with outside products because we purchased the finance, timesheet and project management modules on-premises and the HR module on cloud. Our integration issues may be specific to our company, and others may not have similar issues.

We have been using this solution for one year. We have Success Factors. I'm not sure of the version number, but we recently updated it. We have part of it on cloud and part of it on-premises.

We contact technical support when we have issues. I have only used them a few times, but my colleagues have said it takes some time to get a response from them.

The initial setup wasn't that complex. We went live for about eight branches, and it was complex in terms of size only. Everyone uses this solution because it is used for timesheets.

I have no details about the pricing.

I rate this product a seven out of ten.

It is a centralized system to manage your business. With the inclusion of BA, you can do analytics as well as predictive analytics, which helps a business to grow because you know where you are lacking and where you are growing more. You can balance and take statistical decisions to optimize business processes and have more benefits.

It is easier to migrate to SAP ERP from a legacy system. We have different products for data services, and it is easier to migrate to SAP ERP as compared to other solutions. 

Stability is one of the main features of SAP. What makes SAP ERP better than others is that SAP has taken into consideration the business processes of different industries, such as manufacturing. They have done the research, and they know what are the best practices. They have already implemented these best practices in SAP ERP, which are readily available for a client. Clients can also customize it based on their individual needs.

Their support should be improved. Instead of giving a general solution, their consultants should first try to understand the problem and then resolve the same. They should properly investigate the issue before providing the solution.

I have been using this solution for nine years.

Stability is one of the main features of SAP.

It is scalable. It has to be scalable. Otherwise, SAP will not be able to survive.

Currently, we have 5,000 to 6,000 people who are using SAP ERP as end-users. On the development side, we have around 40 to 50 people, and they are technical consultants and functional consultants. For maintenance, we have around 40 people from different function models.

There was one issue for which we were in contact with SAP. It was an isolated incident, and their support was okay. They were not that great. When an organization needs help, a relevant and experienced consultant should be made available for the client. They should properly investigate the issue before providing the solution.

It was easy to install. It took more than a month. It was done around 2012.

I did it myself.

SAP is a bit on the costly side, but they also provide support and other things. We are paying for licenses and the use of the cloud.

I would recommend this solution to others. I would rate SAP ERP a nine out of ten.

We used SAP ERP for a variety of business processes including finance, sales, credit, distribution, and more.

The most valuable feature is the finance management. However, there are many good features.

Standardization and customization need to be improved.

Technical support is an area that is in need of improvement.

This product has been used by the company for about 12 years.

The stability is quite high and we used it on a daily basis.

This product is very scalable and easy to expand.

We have approximately 40,000 users.

I have been in touch with technical support and I think that it can be improved. It's quite inefficient.

We did not use another ERP solution prior to SAP.

The initial setup is complex. One of the main difficulties is that there are a lot of processes and you need to integrate all of your ecosystems. When you have a very complex environment you have to understand the details and complexity.

The deployment can be done either on-premises or in the cloud, depending on the requirements. It can be an ongoing process.

We deployed this solution with assistance from the vendor.

Both our in-house team and the vendor is responsible for maintenance.

I would say that the price is competitive. Some components are available at an additional cost, depending on the type of contract that you have.

I would rate this solution an eight out of ten.