SAP ERP Reviews

I worked with some other ERPs previously and I am a computer engineer. I find it to be very stable in comparison to other systems. There is no downtime. That's important to us due to the fact that we have companies around the world and don't have specific service hours. It needs to constantly be running, and it can do that beautifully.

The architecture of the solution overall is great. It's great for development, testing, and production. I've worked with solutions where the architecture wasn't as strong and it was a disaster.

The integration of the solution is great.

The system is very big. It is not exactly user-friendly, due to the fact that it's so massive and complex.

You need to put a lot of data into the system in order to get something out of it.

The solution is expensive.

Our company began using SAP during its first installation in Slovenia. We've used it since 1998. It's been more than 20 years at this point, so more than two decades of working with the solution.

The solution is stable. There are no concerns there. We don't have bugs or glitches. It works extremely well and it reliable.

The solution is very scalable. It's quite a sizeable product, to begin with. Users would have no problem expanding it out if they need to.

We have around 1,000 users on the solution currently.

Technical support has largely been very supportive of our company. If we need an SAP developer, we're able to get one. However, the solution has been so stable so far there have been very few problems in general, so we haven't needed much help. Overall, we are satisfied with the level of support we get.

We require 10-12 people to handle the maintenance on the solution.

The pricing of the solution could be a bit lower. It's on the more expensive side, as far as solutions go.

We're just a customer. We don't have any kind of business relationship with SAP. We aren't consultants or resellers.

We use SAP ERP, and on the other side, on the office side, and the user side, we are straight Microsoft.

I'd rate the solution eight out of ten. It's not exactly user-friendly and is quite a sizeable solution. If it weren't for that and the high price tag I might rate it a bit higher.

I'm the head of IT and we are customers of SAP ERP.

This is a great product with a lot of good integrated modules. It's a fine product in terms of integrity, I have a lot of praise for the SAP. This is a next generation tool that has been greatly improved. 

It's difficult to code, the structured language is difficult and could be improved. In my view, the article financials could be better. 

We've been using this solution for around nine years. 

This is a stable solution. 

Scalability is not really relevant in this type of product. 

I've experienced both the functional side and the technical side. They are good, I have explored a few things about the ABAP Dictionary and technologies. The structured language could be simplified. 

If you have good resources and quality people who understand the business and procedures, the implementation is not a big challenge. 

I rate this solution a nine out of 10. 

We are a Thai company providing system integration. We are partners of SAP and I'm an associate manager at the company. 

In general, I like the features of this solution, in particular the customization. 

I think the license fees are too high. 

I've been using this solution for seven years. 

The product is quite stable.

Most customers are moving to the cloud so scalability is not an issue. We have an internal team of around 10 people who deal with engineering software. We have hundreds of users of this product. 

Technical support is good. 

The initial setup was quite straightforward.

Most customers prefer to implement SAP because of the customization it offers. 

I would rate this solution an eight out of 10. 

I'm the company manager and we are customers of SAP. 

Control and governance are the best features of SAP. We have good support as well and there is a big ecosystem around SAP where we can get technical support. 

SAP is always costlier than other products so I'd like to see the pricing improved for preferred customers. Integration could also be improved. 

I've been using this solution for 10 years. 

This solution is stable.

The solution is scalable. There are four plants in my area and about 100 people using SAP. There are many, many more users worldwide. 

We are satisfied with the technical support. 

We used JD Edwards before SAP and as a corporate move, all the plants went over to SAP and our department also moved eventually. The company chose a good product. 

The initial setup is somewhat difficult but with the kind of support we have it's not a problem. The installation or implementation is a tough thing for SAP, there are multiple factors which have to be taken into consideration.

For larger companies, I think SAP is the best solution we have in ERP.

I would rate this solution an eight out of 10. 

• Supply Chain Management (MM, SD, CS, PP, PM and WM)
• Finance and Controlling (FI/CO)
• Human Capital Management (HCM)
• Analytics (BI and BO)
• Quality Management (QM)
• Project System (PS)
• SRM, CRM, ESS/MSS, EP and so on

Decision making, requirement planning, and real-time MIS have all improved within the company.

Certain things are off-the shelf, but there are a few things that need to be developed based on client specific or unique business processes.

Nearly two decades

There have been no issues with the deployment.

There have been no stability issues.

There have been no issues scaling it.

Very good

Very good

We have implemented in several solutions and used them across our various organizations.

Straightforward

Initially through SAP Partners and then in-house

Less than 24 Months

To optimize the Licensing cost, please choose different SAP Users.

To minimize the implementation cost, try to adopt Rapid Deployment Solutions

Yes, with other ERP solutions like Oracle, Microsoft and so on.

SAP ERP is capable of handling all types of business scenarios and industry verticals.

My company wants to change from the legacy system to the new system and new technology.

They also want it to be on-prem. 

Our kind of enterprise is expanding and wants to change the system to adopt a workflow. They want to improve productivity.

They provide a full service. 

My company has been using SAP ERP for ten years.

On average, the companies that use SAP ERP have around 50 users. 

=> I mean that related to license, company may has over 200 or 300 employees, but company only buys 50 account for 50, 70 end-users to use system.

Technical support is fast. Whenever we have a problem, I contact levels 1 or 2 and they are timely. 

SAP is more expensive than some of its competitors.

I would rate SAP ERP an 8.5 out of ten. Not a ten because the solution could be cheaper. 

My primary use case is Enterprise Resource Planning.

This is a robust and feature-rich solution.

The user interface needs to be improved.

Licensing is expensive and should be reduced.

I have been working with SAP ERP for seven years.

The stability is quite good.

We have between 18 and 20 people who regularly use this ERP.

We have had experiences with technical support that are both good and bad. Overall, I would say that they are below average. Their support is not clear, and furthermore, even a priority ticket takes a lot of time to resolve.

The initial setup is complex. It took us about a year and a half to fully deploy.

We called a consultant to assist us with implementation and deployment, although we have an internal team that handles the maintenance.

This is a costly product.

The cloud option for this solution is quite good.

I would rate this solution a six out of ten.