SAP ERP Reviews

• Supported over 180 types of business
• Seamless integration inside SAP
• Quick updates
• Built-in localized versions

I work on project-based organization. There was no method to plan, record, monitor and invoice the hours other than a spreadsheet. After implementing SAP, these processes are being incorporated with a very high level of satisfaction.

The talent management sub-modules need to be improved more. Clients are looking for more flexibility and a better GUI.

I have used it for almost seven years.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Technical support is 6/10.

Overall, initial setup is very complex.

If you have the budget, then I would highly recommend implement it.

Finance, Controlling, Material management, Plant maintenance. The integration between the various components.

User experience

Almost 10 years

Customer Service: Very goodTechnical Support: Very good

Mostly, I use ERP for engineering applications — small fry infrastructure.

ERP could use better integration with other systems. That's always the thing. Any upgrade or any other integration would be helpful with such a solid platform.

I have been using SAP ERP for about 10 years now. 

ERP is stable. The outcome is clear to us as far as the design goes.

I don't set the solution up. It's just for me to play with the keyboard.

I would rate ERP seven out of 10. 

It meets our requirements for a product to help us integrate and track business requirements and processes. Within the nature of our business, it meets our requirements for what we need it to do.  

SAP ERP has a solution for all our requirements. That is the only way I can put it because the evaluation was done by somebody else at our company many years back. What the product delivers kind of meets our requirements. That is the most valuable feature.  

The biggest issue with the solution is that it could be a little more user-friendly.  

We have been using SAP ERP (Enterprise Resource Planning) for at least 10 years, but actually for as many as 15 years.  

SAP ERP is a stable solution. We do not have trouble with crashes, bugs, and glitches.  

SAP ERP is scalable. Our current user base is maybe around 1,000 people. We should be able to increase that at will if we have the need.  

I do not think that SAP ERP fits perfectly to all industries. You have got to be careful in choosing it or other solutions. SAP is mostly good for manufacturing. It is good for certain sectors of the industry and works in our case, but it is not for every type of business.  

People do not have to do a lot of preparation before bringing the product onboard such as reading a lot of documentation. Mostly it is better that they see demos and project how it really works in their environment before they go for it because it is not user-friendly. If the business is within the service industry and service provision is the kind of environment they work in, I do not think I would suggest SAP ERP as a solution. If the potential client wants to use it for retail, again I would not suggest it because it is far too complicated for what they need to do and there are better solutions for that use case. It is typically good for manufacturing and those kinds of core product development industries.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate SAP ERP as around an eight-out-of-ten overall. For me the only thing that plays against it is that it could be more user friendly, that is the biggest issue I am looking at.  

We are using this solution to help us with business processes and to run our business efficiently.

The most valuable features are that it's very customizable and it's flexible.

The initial setup could be simplified.

Technical support response time could be better.

SAP ERP needs to be more innovative when it comes to areas like mobility and the internet. They have to enable it.

I have been working with SAP ERP for approximately ten years.

It's a stable solution and we have plans to increase our usage.

SAP ERP is very scalable.

Technical support is good, but there is always room for improvement. They could be faster.

The initial setup is a bit complex.

It took approximately six months to deploy.

We had a tech agency help with deployment.

There are licensing costs.

I would recommend this solution but not on a large scale. They should start on a smaller scale.

I would rate SAP ERP an eight out of ten.

On-premises

ERP can help manage all enterprise resources. It brings them together and provides some analytical data to inform management decisions.

I'm only working on the front end with ERP's user interface, which isn't very easy for end-users. It's an old-school interface, so it's often challenging to find what you need. It could be because I'm not well trained in ERP. I occasionally work with the user interface when I'm negotiating a contract.

We've been using ERP for five or six years.

The stability depends on several factors, not only the SAP software but also your infrastructure, configuration, and support. All those aspects should be considered together. 

I haven't contacted SAP for support with ERP, but I have a relationship with them. My previous company was a software vendor that sold many applications similar to ERP, so I can express my general opinion.

SAP's support work is divided into three different areas: production environment, testing, and development. There is a specific approach for each area, with a different level of availability, response times, etc. Of course, the production environment is more critical, and SAP allocates more resources to it than others.

I would rate SAP ERP eight out of 10.

We are using it for all of our core business processes, including finance, sales and distribution, warehousing, and HR. We have its latest version.

Its integration is most valuable.

Its user interface should be improved.

I have been using this solution for more than seven years.

It is stable.

It is also scalable. Currently, we have more than a thousand users.

Their technical support is fine. We have a Service Level Agreement with SAP's technical support. They are within their Service Level Agreement.

I would recommend this solution. It is the best ERP product. We plan to keep using it in the foreseeable future.

I would rate SAP ERP a seven out of ten.

On-premises

I am with a consulting company and we assist our clients with different solutions. SAP ERP is one of the products that I have experience with. It is primarily used for Material Management (MM) processes.

We use an SAP S/4HANA system.

The most valuable features are the ease of installation and the MM functionality.

I always prefer using an S/4HANA system.

I have been working with SAP ERP for more than one year.

Although I have had problems with stability, so does every product. SAP is the best of all of them in this regard.

I have never been in contact with technical support.

This is an easy product to install, although the process can be more difficult depends on the customer's requirements and environment. Sometimes, we have to interact with customers a lot before it is complete.

This is a product that I recommend for others.

In summary, this is a good product but it is made by humans hands. Every product has problems, even in perfect projects. Nonetheless, this one is good enough.

I would rate this solution a seven out of ten.

Public Cloud

Amazon Web Services (AWS)