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reviewer993246 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees
Reseller
Very reliable, excellent support, and easy to deploy
Pros and Cons
  • "It is very reliable, and their support is excellent."
  • "Its user interface needs to be improved."

What is our primary use case?

We are a reseller as well as a user of this solution.

What is most valuable?

It is very reliable, and their support is excellent.

What needs improvement?

Its user interface needs to be improved.

For how long have I used the solution?

I have been using this solution for seven years.

Buyer's Guide
SOTI MobiControl
March 2025
Learn what your peers think about SOTI MobiControl. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the stability of the solution?

It is very stable and very reliable.

How are customer service and support?

I would rate their support as excellent. I would rate them a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

It is a matter of hours. It is done within a day, and then it is handled mostly by SOTI or the manufacturer, whatever you want to call them.

What about the implementation team?

We did it ourselves. We are the integrator and the consultants in this matter, but we have our own cloud.

What other advice do I have?

I would rate it an eight out of 10 because there is still some room for improvement, mainly for the user interface.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free SOTI MobiControl Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free SOTI MobiControl Report and get advice and tips from experienced pros sharing their opinions.