Zerto Reviews

We primarily use Zerto for disaster recovery.

Zerto ensures a smooth transition during a disaster when we need to automatically switch from our primary environment to our recovery one. Zerto offers us disaster recovery in the cloud, which is essential because we don't need to pay upfront costs for infrastructure when doing the DR process. Zerto helps to protect our VM-based applications. 

The solution has also reduced our RPO. The RPO during testing was less than 15 minutes. Zerto reduces the amount of work we need to do because some of the steps are automated. It takes about five to 15 minutes to test. Zerto has decreased the number of staff needed for backup and DR. It only requires one or two. 

The core backup and disaster recovery features are the most valuable. The near-synchronous replication ensures we will be able to keep the business running if something happens. 

There's a mandatory VMware version, so we need to update our VMs in order to access our data. Zerto should work with all VMware versions. 

I rate Zerto nine out of 10 for stability. 

I rate Zerto eight out of 10 for scalability.

I rate Zerto support eight out of 10.

Positive

We are using Zerto and Acronis. 

Our IT team handled the deployment, but I don't think it was complicated. 

Zerto is a little expensive.

I rate Zerto eight out of 10. 

I use Zerto for disaster recovery. 

The time it takes to fail a server over to DR has been great. We've seen a reduction in time spent. We can do it in minutes. Being able to go back to certain snapshots, to failover to another location, and then go back to specific snapshots is quite useful. We can roll back easily. 

The off-site replication is excellent. We have workloads that aren't DR-aware. Being able to replicate it to other data centers is great. We don't have another way to do it, currently. 

The near-synchronous replication is good. You get five-second data points. It's not something we advertise to our customers, the developers, however, we've had instances where we needed to go back two hours, prior to a file being deleted, and it's helped. 

We're protecting our VMs with Zerto. It's positively affected our RPOs. It meets the objective. It's the only way we can have a solution for certain applications where we send an entire application to another data server. 

It's a great product. There are a lot of features that it has that we don't use since we are on prem. We strictly use it for DR between our data centers. There are a lot of cloud plugins that they have that we don't use. Our use case is limited. It does everything we need it to.

I've been using the solution for probably four or five years. 

The stability of Zerto is good. We didn't have any issues. Our biggest challenge was trying to get to the clients and I was waiting on an upgrade path - from Windows to Linux. Now there is an upgrade path. Honestly, that has been the biggest challenge we've had for five years. 

The scalability of Zerto is good. You can easily protect other clusters and VRAs. It's very flexible.

Our current environment has 45 VRAs in each cluster. We have two replica pairs, two sites that mirror each other. 

In total, we have 70 ESX hosts.

Technical support is great. They've shown us many things about the manager that we didn't know about. Every time I call, I take notes. They are very knowledgeable and the knowledge-based articles on the site are also helpful. Even if I thought something was broken, they've always managed to fix it. 

Positive

We used to use VMware's SRM. With SRM, for us, it was overly complex. We used an array-based replication with SRM. We had issues where the storage team would go to do work on the array and they would fail the machine over and it wouldn't be right. We would have outages. Every time we did a failover it was a process and we would be missing rules.

This is not array-based and we can test our failover in a sandbox without taking the system down. 

The initial deployment was easy. We deployed VRAs to the host from the manager. It works very well. The amount of VRAs you have to deploy and the amount of time it takes is minimal. It took us about an hour. 

I can't speak to if the company has witnessed any ROI. 

I don't follow the licensing. It was bought for us and we use it. 

We evaluated SRM and a few others. I can't remember which ones we tested. We've been on Zerto since version six. 

The selling point for us, coming from SRM, is that SRM was tied to vCenter. We had to pay attention to versions and there were a lot of ways you had to make sure the versions were correct and it was overly complex for what we needed. We simply needed to replicate a virtual machine and that was it. Zerto stood out as it was easy.

I'd recommend the solution to others. I'd rate the solution ten out of ten. 

Our use case is disaster recovery or failover. It makes it a lot easier for us to actually test DR because of some of the coordination and orchestration that are a part of Zerto. However, our use case is strictly DR, making sure that we have the right RPOs, and Zerto does a good job of handling that.

Zerto improved a lot of the processes that we do for disaster recovery. It makes it a lot easier when we talk to our upper management and letting them know that we have a way of getting data from one data center over to another data center without a whole lot of friction.

I like that the failover is simple and that it's a stable platform. It makes it easy for us to do failovers in the event that we have an issue. It also makes it easier to do tests of failovers prior to actually doing a real failover. This means that we can pull things back or commit them over on the other side. Zerto streamlines the process instead of having to have a whole team of people who are dedicated to disaster recovery.

When you compare the ease of use of Zerto versus that of SRM, it's a night-and-day difference. SRM was very kludgy to set up when we implemented it. Zerto was a lot more streamlined from that perspective. SRM wasn't very stable for us, sometimes it would work, and sometimes it wouldn't. With Zerto, we rarely have any issues that can't be fixed with a phone call. It doesn't require a full rebuild, and the upgrades are simpler. It's just a better solution all around.

We don't have a whole lot of downtime, to begin with. When we've had issues, Zerto has allowed us to move the workloads quicker. I would say from a configuration perspective, Zerto saved us quite a bit of time over SRM. Zerto is a set-it-and-forget-it type of tool. We get into it only when we need to.

When you compare the speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions its fairly quick. We can failover a workload from our headquarters to our DR facility and have it up and running in 10 or 15 minutes, which is pretty good. A five-minute migration is also a nice feature.

Zerto hasn't reduced the staff involved in a data recovery situation because we're a fairly thin IT assistance team. However, with Zerto, we don't have to plan ahead for additional resources just for an eventual or potential failover.

When we do regular disaster recoveries, where we do a full failover and test in our DR facility for a couple of days, Zerto makes it a lot easier to move it from one place to another and make the VM agnostic to the datacenter.

We're an NSX-T shop, and if I could get an NSX-T integration where it could manage the networks a little tighter, that would be an improvement.

The other improvement is working with storage vendors, like Pure Storage for the synchronization of the data similar to what SRM does. Using Zerto for the orchestration, and the hardware vendor for the replication would be beneficial.

I have been using Zerto for about three years.

The stability is very good. It's rare that we have a complete outage. Sometimes, we have a VPG that doesn't replicate correctly, but a call to tech support gets it resolved.

Right now, we have about 120 VMs that are being replicated, and we have an eight-second RPO. I consider that good performance for our workloads. I know we could scale out easily using our current configuration.

Zerto's technical support is very strong. When we have an issue, it gets resolved quickly. We have never had an issue with Zerto's support.

We've had good experiences with all of the engineers that we've worked with, so on a scale from one to ten, I would rate them at nine.

Positive

We used SRM previously, and it wasn't very good. We ended up having to rebuild it a few times.

The initial setup was fairly straightforward. Everything made sense, and after a couple of days, we were up and running.

We had an engineer from Zerto help us with the implementation.

I think the cost is reasonable for VM licensing. It's not outside the scope of an enterprise product.

On a scale from one to ten, I would rate Zerto at nine.

We have a production environment that we are replicating to a warm data center, and Zerto keeps our virtual machine-protected groups in continuous sync. It has been working really well for us.

It's given us a sense of trust that if we have to fail over in a DR situation, it's going to be kind of like Apple, it just works. It gives us peace of mind.

We use it to help protect VMs and its effect on our RPOs is that it is exceeding what we set out to achieve. And the RTO is exactly what we're looking for.

It has also helped to reduce our DR testing. It's at least 300 percent faster than our previous solution.

I would give it an eight out of 10, if not a nine out of 10, when it comes to ease of use.

It's hard to say where it could be improved. The few times I've had issues with the interface, which is, for the most part, intuitive, we have been able to take care of most issues without having to open a case.

There are a couple of areas in the interface that are not very intuitive. Most of them are pretty easy, but there are a few areas in the journal and replication that, unless you've done it before, you really have no idea what to do. When I get to those points I'll reach out and ask for a little assistance or do a Google search to find the solution to the problem that we're having. 

I have been using Zerto for around seven years.

I'm very impressed with the stability of the solution.

We haven't had to scale it up yet from the initial licensing that we got, but it seems pretty straightforward that, if we grow, it can grow right along with us, and it's pretty easy.

We have not done anything other than replicate to a warm data center for DR purposes. We have not looked into taking it to the cloud, but that may be something we'll do in the future.

Their technical support is pretty good. The few times I've had to open a case, the response has been a little bit slow in the sense that it's almost like they want me to prove my need for a case; more than I think should be necessary.

If I'm looking for help, I need help, and their first response is to tell me to run logs and to put them up, and "Are you sure you covered this and that?" I have to tell them, "I'm already past that point and I'm ready to speak to somebody."

That would be the only thing that could use some improvement, having quicker access to somebody I can speak to, or at least email with, without having to jump through a lot of hoops first.

Neutral

We used VMware's SRM, which is their site-to-site replication solution. We made the switch because we needed something that actually worked. VMware SRM was very complex, very clunky, and it was constantly falling behind our RPO. Zerto is lean and mean and gets the job done, and I don't have to babysit it.

Also, the ease of use is much better than anything we have used before.

I was amazed at the ease of the installation and how quickly it went. I actually did the install with the support engineer looking over my shoulder, and it was done in 30 minutes.

We went through a reseller to purchase the product, but it was the Zerto engineer and I who did the actual install.

We were pretty happy with the pricing. When we switched to Zerto, we were a little on the small side of things. Zerto was looking at more of a larger-environment customer base. We're in at the bottom tier of supported servers, but they gave us a very good price. It was really a no-brainer for us to be able to have such a good product for our size environment. They came down and met us in the middle and gave us an enterprise-quality product for our mid- to small-size business needs.

It's been a while since we have looked around. We came from VMware, and there were at least two others. Cisco had a product, and IBM had a product, and they were way overpriced.

It has been very consistent in keeping up with our RPO and RTO and we have been very happy with it.

Zerto hasn't replaced our other backup solutions, just so that we have redundancy. We don't own the license for long-term retention with Zerto, so we have an offsite backup in addition to the production environment replication.

Give it a shot. It's quick, it's easy, and reliable, and you can run an evaluation pretty inexpensively. You just need another location that you can replicate to for that.

We use Zerto for disaster recovery data replication from our headquarters to an offsite data center at another location.

It has replaced all of my legacy backup solutions.

The real-time replication of data is the most valuable feature. It is a vast improvement in scheduled daily backups. Real-time data is streamed to the offsite data center, which allows us to restore our mission-critical applications up to 10 seconds from when the last changes were made in our system. If we enter a sales order or enter any kind of information in our ERP application it is replicated within 10 seconds to the offsite location. So if we were to have a disaster, it takes about five seconds right now if I look at it. If we were to have a disaster, we would not only have current data, but we'd also be up and running within hours at our offsite data center, rather than days if we had a tape backup solution.

We have begun using it for longterm retention. We also replicate our file server. Our file server has archive or historical data that we have to restore occasionally. And restoring from long term retention is applicable to those types of scenarios, versus the streaming of the data, the real-time data. The longterm retention allows us to restore from further back in time. Real-time is more for recent changes to the data, and the longterm retention is for if we have to restore from further back.

It provides continuous data protection. It has been extremely effective. I've done failover testing, and the data is accurate and current. It works.

In terms of ease of use, Zerto is very intuitive. The graphical user interface of the application, both for monitoring VPG replication, longterm retention success, the configuration of VPG for longterm retention, and the analytics feature is intuitive and allows you to essentially analyze any changes to your environment. All of that requires some training but is not incredibly complex. It's presented in a very easy to use format. 

Zerto dramatically decreases the amount of time it takes to do a failover. I can essentially do it all by myself and I'm one person, I don't really need help. It allows me to restore our environment fully in a matter of seconds, literally. I can do that on my own from my desk very easily and with no outside help. 

Compared to other products, I would praise the intuitiveness of the product. But I think that can always be improved. The intuitiveness of the graphical user interface, while it is very solid and I don't have issues navigating it. I would say that it can always be improved.

I have been using Zerto for around three years. 

The stability is very solid. It just runs. It has not crashed or had issues. So long as you stay on top of the versions of the application and you have it installed on reliable hardware, you're going to be just fine.

It can scale into the cloud. I know it has that capability, but I have not done that yet.

It's essentially myself and I have one junior person that uses the application, but it's mostly myself.

It's used for all of our mission-critical servers. Not every single one of our servers, but probably about a third of our total servers.

I do not have plans to increase usage. 

The tech support is top-notch. I have an engineer who I work with on a regular basis that communicates with me anytime there is an issue. He has worked side by side with me on any issues, questions, and implementations that I have wanted to accomplish. They by far go above and beyond more than any of my other vendors and I have quite a few so that says a lot about them.

We previously used Asigra. We switched because of the cost, limitations, and complexity.

When we decided to go with Zerto, it was imperative that it provided both backup and DR in one platform. Granted, we didn't take advantage of it for a while but that's entirely my own fault. It was very important to have that functionality.

It was initially set up by a third party. But since then, I've had to re-set it up and it was pretty easy. It wasn't very complicated. It was quick. There were instructions that we followed pretty closely and there were no issues, so it was straightforward. There were a handful of steps, but nothing overly complex. The deployment took around 30 to 45 minutes. 

We haven't had a need to use it in an actual live disaster scenario, but we have that capability, which we did not before. But if we had to use it, it would save us a tremendous amount of money. Tremendous.

There are no costs in addition to the standard licensing fees. 

We also evaluated Veeam.

It has not saved us time in data recovery situation due to ransomware just because we thankfully haven't had any issues. I've done some testing and in those types of situations, it would be greatly beneficial. But I have not had any of those situations currently.

At this time it has not helped to reduce downtime in any situation.

We don't have it replicated in the cloud at this time so it has not saved use money by enabling us to do DR in the cloud, rather than in a physical data center.

I would recommend Zerto to anybody considering it. 

My advice would be to make sure that after implementing the product, go through and accomplish the training labs so you know how to use a product really well, develop a disaster recovery plan in the event that you should need to use the product, and work closely with your Zerto engineer to ensure that the implementation fits your business needs.

The biggest lesson I have learned is how valuable real-time replication of data can be in the event of a disaster and how valuable that functionality is in the event of a disaster. It has the potential to save the company many days' worth of lost business.

If I could rate it an 11 (out of 10), I would. But we'll go with 10.

Our primary use case is for seamless migration to our client's cloud environment, ensuring a non-destructive migration with minimal downtime. We focus on cloud adoption and migration, and Zerto assists with the smooth migration of client workloads to the cloud environment. 

Additionally, Zerto provides disaster recovery solutions, data protection, and ensures minimal disruption during migration.

Zerto has significantly improved our organization's IT resilience by ensuring security, protecting against ransomware, and enabling seamless cloud migrations. 

It has enhanced our flexibility, ensured reliable recovery, and minimized downtime. 

Overall, it has increased our ROI by helping secure our digital ecosystem and improving client satisfaction.

The most valuable features of Zerto include its simplicity, ease of use, and automated features like failover and failback. It facilitates hybrid cloud and multi-cloud strategies, providing seamless migration with reduced risks. Zerto automates the complexity of manual tasks, which is beneficial for streamlined operations.

Zerto could improve by offering more flexible pricing models, especially for startups. In the Indian context, cost is a concern for many businesses, and a pay-as-you-go model would be beneficial. Additionally, more cloud support is needed beyond the major providers like AWS and Azure, such as support for Alibaba and Oracle Cloud.

I have been using the solution for three years.

The solution is stable, straightforward, and reliable. It consistently performs well in recovery situations.

As a large enterprise, we find the scalability of Zerto to be very good. It effectively supports our extensive use across many users.

I rate the customer service and support highly. They provide assistance with initial setup and other issues promptly.

Positive

Previously, we used different solutions like vMotion and NetBackup. We switched to Zerto as it provides faster recovery and minimizes recovery time, which was a limitation in the previous solutions.

The initial setup was smooth and straightforward, with the support team providing help, particularly in configuring work storage.

Our ROI has increased by about 15% since implementing Zerto.

I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

Zerto is adaptable and straightforward, making it easy for new users to adopt. The solution has significant advantages in recovery and offers good scalability.

I would rate Zerto an eight out of a ten.

I'm a payroll specialist using Zerto to deploy virtual machines, store data, and a little disaster recovery. 

I saw benefits within a few weeks of beginning to use Zerto. It helps us protect virtual machines in our environment and has improved our RPOs by about five to 15 seconds. It has also had a positive impact on our recovery times. Zerto also improves application availability as our business continues to increase our lifespan.

Zerto saves time and helps us reduce the risk of data loss from ransomware. it has also reduced our DR testing time, but I'm unsure how much. 

Zerto is an easy platform to use. It makes work easier and reduces stress.

Zerto could improve its pricing and customer care. I've never used customer care, but I talked to someone who had, and they weren't given the information they needed.

I've used Zerto for three years.

I experienced some lag twice.

Zerto's scalability is just okay. In my experience, the multi-host support and automated scaling can squeeze performance.

Zerto is expensive. It costs too much for the service they offer.

I rate Zerto seven out of 10.

We use the solution for a couple of functions. One is cyber recovery, and the other is backing up all our infrastructure with the server.

The most valuable feature is the recovery. For example, in our financial operations, we eliminated two other vendors and reduced our costs. 

Having DR in the cloud is crucial for us. We use it as a third copy to ensure stability and protection against cyber-attacks, giving us a clean copy in the cloud. This helps protect our VMs, and our RPOs are close to zero. 

The recovery speed is much faster and less complicated than it was. 

The knowledge base could be improved. Sometimes, it's finicky, especially when moving storage around. We've had to redo entire processes, which was time-consuming and resulted in data loss. This has happened multiple times, and despite following support steps and contacting support, we often had to resolve issues on our own.

I have been working with the product for a year. 

The solution can scale well if you have the needed storage. 

We received conflicting answers and resolutions to the same question depending on who we spoke to. Despite this, Zerto is stable. One of the key challenges we faced was during infrastructure moves, such as moving data or personnel. In these cases, we often had to rebuild our VPGs.

Neutral

We used Site Recovery Manager for VM replication and Veeam for backups. Zerto outperformed these products. 

Deploying the solution involved a learning curve. The knowledge base had conflicting data compared to other vendors. 

HPE helped us with the deployment. Our overall experience with them was good. They answered our questions during virtual sessions. However, we encountered some customer service issues, as the resolution could vary depending on who we spoke to.

We have seen ROI by eliminating vendors and thereby saving costs. 

Zerto's pricing is comparable. Each product has its ups and downs. 

I rate the overall product an eight out of ten.