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reviewer2278527 - PeerSpot reviewer
Sr Infrastructure Engineer at a financial services firm with 10,001+ employees
Real User
Easy to use, scalable, and fast migration and recovery
Pros and Cons
  • "The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move."
  • "The only complaint is that if I remove a host from a cluster, it does not like that. If I move and put the host in maintenance mode to fix it, and vRA is down, Zerto does not like it. Zerto should figure out that this host has an issue and it went down. Zerto should then let me upload that vRA information to another vRA."

What is our primary use case?

I used Zerto in my last company for disaster recovery. It was a hospital, and now, I work for a bank where we use it for both disaster recovery and migration. We are doing a major migration.

Currently, we are doing disaster recovery only on-prem, but down the road, we will also go to the cloud. We are planning to go to Azure, but we do not know what we will actually use at that time.

How has it helped my organization?

We can recover a VM at any point. It probably takes five minutes, which is very important for us because if I lose my active node, I will have my production up in a couple of minutes.

We did reduce the migration time. I do not have a number, but it is better than VMware SRM. We are a big VMware shop, and we have now started buying HPE.

In terms of Zerto's effect on our RPO, I do not have the numbers because I am an implementation engineer, but the numbers should be good.

What is most valuable?

The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move. It can Re-IP at the same time. This is something very useful for us. Disaster recovery is also valuable. 

What needs improvement?

Its user interface is good. I have no complaints. The only complaint is that if I remove a host from a cluster, it does not like that. If I move and put the host in maintenance mode to fix it, and vRA is down, Zerto does not like it. Zerto should figure out that this host has an issue and it went down. Zerto should then let me upload that vRA information to another vRA.

Buyer's Guide
Zerto
March 2025
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
849,190 professionals have used our research since 2012.

What do I think about the stability of the solution?

So far, we have not seen any issue. We will know more down the road as we use it more and more, but right now, we are okay.

What do I think about the scalability of the solution?

It is very scalable. That is why we did not go for Veeam. We went for Zerto.

Our environment is very big. I work for a large bank. 

How are customer service and support?

I have not yet called their support. I did not have to call them.

Which solution did I use previously and why did I switch?

We switched from VMware SRM to Zerto. VMware SRM is good, but if I do not do error-level replication and I do only vSphere replication, it is not good. The vSphere replication is not as good as the Zerto replication. Zerto is faster. It takes less time.

How was the initial setup?

I did not do the implementation, but my team deployed it. Because I have used it before, my guess is that it is not complicated to deploy.

What was our ROI?

We have seen an ROI. If I do a vSphere replication from vCenter to vCenter, and of course, we can do long-distance vCenter migration these days, it would not be as good as Zerto replication.

What's my experience with pricing, setup cost, and licensing?

There is a lot of confusion with Zerto licensing. They have a migration license and a replication license. They should simplify the licensing process. 

The migration license costs a lot of money, and it is only on a one-time basis. If you use that license, it ties to that VM. I might re-migrate that VM in the next five to ten years. It is another environment, but my license is stuck there. 

The replication license is fine, and I have no issue with its pricing model, but they should simplify the migration license. It should not be tied to a VM. They can reduce the price because a lot of people do not buy it because of the price. A long time ago, Double-Take Software used to do what Zerto is doing now. It is another replication software.

Which other solutions did I evaluate?

I was not in that group, but they did test Veeam. I also used Veeam in my last job. I am not sure if I am qualified to compare, but Veeam seems to be for a small to medium company, whereas Zerto is an enterprise software.

What other advice do I have?

Overall, I would rate Zerto an eight out of ten because we do not yet know everything.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at Eastern Industrial Supplies, Inc.
Real User
We can bring a virtual machine online in a test environment, make changes, and turn it off again
Pros and Cons
  • "Zerto's continuous data protection is unmatched. It's phenomenal. It's also very easy to use. The menus are self-explanatory. Once you understand the terminology of the product, what the VPGs (Virtual Protected Groups) are, you're able to pretty much do what you want in the product. It's very easy to use."
  • "It took me a little bit of time to get used to Zerto's terminology and to relate it back to how you do a backup traditionally. It was a little different. It took a little while to understand what a VPG is and what it does. That's an area that they could probably improve on a little, making the documentation easier to understand."

What is our primary use case?

Zerto is part of our disaster recovery plan. We have it set up in our main office and in a remote location in another state. We replicate all of our ERP data over to the replication site utilizing Zerto. In case there's a failure or a ransomware attack, or anything that we need to restore back to a point in time, in real time, Zerto covers those scenarios.

How has it helped my organization?

Being able to bring a virtual machine online in a test environment, look at it, make changes and then say, "Okay, we're done," and turn it off again, is pretty helpful for us. It has actually saved us a couple of times.

For example, we had an order that was put in by a customer but the entire order got deleted. There was no history of it and no way of retrieving what was on the order. So we actually spun up our production ERP system on our remote location, utilizing Zerto. We brought it online and restored it to the point of time when we knew the record was there, and made a screenshot of the record with all the line data included. Then we shut it back down. We were able to re-key the order and it worked out great.

With Zerto, our disaster recovery is probably the one piece that we know is reliable and available. The way Zerto works, and the way we are utilizing it as part of our disaster recovery solution, make our disaster recovery plan very easy to explain for us and to our auditors.

In addition, when we need to fail back or move workloads, Zerto decreases the time it takes and the number of people needed. A failback literally takes minutes to do, and one person can do it. We can either put it into production or just say, "Okay, we've got what we need." We'll just end it and go back to our normal production cycle. It's very easy and definitely decreases workload. There are no tapes to dig out or backups to sort through. You just grab the time you want and say, "Hey, put me back into this period and time," and it does it.

What is most valuable?

Zerto's continuous data protection is unmatched. It's phenomenal.

It's also very easy to use. The menus are self-explanatory. Once you understand the terminology of the product, what the VPGs (Virtual Protected Groups) are, you're able to pretty much do what you want in the product. It's very easy to use.

What needs improvement?

It took me a little bit of time to get used to Zerto's terminology and to relate it back to how you do a backup traditionally. It was a little different. It took a little while to understand what a VPG is and what it does. That's an area that they could probably improve on a little, making the documentation easier to understand.

For how long have I used the solution?

I have been using Zerto for two and a half to three years.

What do I think about the stability of the solution?

The stability of Zerto is outstanding. It runs 24/7 and works as described. If there are any issues or any problems arise, we get notifications from Zerto, but that does not happen often. Usually, if there's an issue, it's related to something we've done, or because we need to increase a file size or job log. Other than that, it works the way it's supposed to.

What do I think about the scalability of the solution?

Zerto covers 10 production machines in our environment, which is not a huge scale. We only have one replication site. We could easily add more replications if we wanted to. Zerto has that flexibility. But for us, a one-to-one replication to our Nashville location works perfectly for us.

How are customer service and support?

I have had to call their technical support and they're very responsive. The issue is always resolved. I give them very high marks for their support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't have a solution that does what Zerto does.

How was the initial setup?

The initial setup was very simple, very straightforward. Zerto got online with us when we did the initial configuration and gave us easy guidelines to follow. We were able to have it up and running in less than an hour.

We took what Zerto recommended in their deployment guide. We knew the areas we wanted to cover and what we wanted to improve upon. Based on those things, we were able to come up with a nice, easy plan to follow to get it implemented.

When there's an issue, just one person is involved, but generally speaking, there's not much maintenance on Zerto. Once you get it up and running, it does what it's supposed to do.

What was our ROI?

We have definitely seen return on our investment in Zerto. First, it's a time-saver. Second, for IT, it gives us peace of mind. We don't have to worry about it. 

One of the ways Zerto is really good in that regard is that you can actually bring your servers online in your test environment and see exactly what something would look like if you restored it. And if you don't want to restore it, you just hit "cancel" and it puts it back the way it was. It's great to be able to do that. The test features they have built into the product mean you can test a scenario like "What if I want to spin this up over here, how would it look?" You can do that.

What's my experience with pricing, setup cost, and licensing?

Licensing Zerto was very simple. They had a product that fit our size and scale. It made it really easy to choose. 

As far as pricing goes again, we're a $150 million dollar company, meaning we're not a huge company but we're not a small one either. Zerto had the right pricing model that fit our budget, and they delivered on it.

Which other solutions did I evaluate?

Zerto was the leader in the category, and I'd used it in the past with another company, so we just went straight to Zerto. There was no need for a PoC with another product. We knew it would work for us.

What other advice do I have?

My advice about Zerto would be "do it." The product is just that good. What it does is very impressive. And again, it gives you peace of mind, knowing your data is safe and secure and that it's replicating like it's supposed to. That's just a great feeling.

We don't do long-term retention currently due to how our backups are made. We use Zerto for anything less than a one-week window and we can revert back. 

Thankfully, we have not had to use Zerto for ransomware, but it would absolutely be a lifesaver should that scenario come up. Similarly, we haven't had a situation where we had to fully flip over to our DR environment. We have tested it, and it works great. Our recovery time would literally be 20 minutes and we'd be up and running in a brand new location, without missing a single record.

While Zerto hasn't necessarily changed the amount of staff involved in our overall backup and DR management, it has definitely made those tasks very easy. We set it up once and we don't have to worry about it anymore. It runs and does its thing. We don't have to babysit it or watch it or worry about it. It just works. For what we use it for, I don't see an area in which I would say, "Hey, add this feature or make this change." It works as described, right out-of-the-box.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Zerto
March 2025
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
849,190 professionals have used our research since 2012.
reviewer2505780 - PeerSpot reviewer
Platform engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Has enabled us to mature our DR stance quite a bit
Pros and Cons
  • "It protect and provide DR."
  • "Automated protection of workloads from one site to another could be improved."

What is our primary use case?

We use the solution to protect our general workloads, migrating VMs to the cloud and protecting VMs in the cloud. Our primary use case is to protect and provide DR.

How has it helped my organization?

Zerto has enabled us to mature our DR stance quite a bit in how we protect functions.

The near-synchronous replication works pretty well. Going from RPOs of an hour to five seconds is pretty interesting.

Zerto enables us to do disaster recovery in the cloud rather than in a physical data center.

Having disaster recovery in the cloud is very important for our organization as we're currently moving our production workloads to the cloud.

We use Zerto to help protect VMs in our environment. Our RPOs are getting lower.

The speed of recovery in Zerto is much faster than with SRM.

What is most valuable?

The on-prem to Azure, migration, and protection aspects are good. Zerto is one of the few tools that work pretty good and at moving between regions or clouds.

The near-synchronous replication is good. 

What needs improvement?

Automated protection of workloads from one site to another could be improved. For example, with SRM, you can create a VM, and it automatically protects it based on mappings and other factors. Zerto does not do this.

For how long have I used the solution?

I have been using Zerto for about a year.

What do I think about the stability of the solution?

It can throw us for a loop at times and it can be challenging to figure out.

What do I think about the scalability of the solution?

We are pretty large-scale. It's been one of the challenges, as it seems pretty simple for smaller scales, but as you get larger, it gets more challenging, which is where the automation piece and lack of that comes in.

How are customer service and support?

Level one and level two are excellent. The development team is a challenge sometimes because they work four days a week. Sometimes, when we have to have a Dev escalation or a severe issue, it takes quite a long time to get a response.

Which solution did I use previously and why did I switch?

We use SRM and Commvault. Zerto is better than both of them. Commvault is not great at Orchestration DR, and SRM locks you into VMware.

How was the initial setup?

We were early adopters, so the deployment has been challenging, but it's definitely getting more mature and better as we go. 

What about the implementation team?

We bought it from a reseller but we used Zerto services to get it going.

What's my experience with pricing, setup cost, and licensing?

It has reasonable pricing comparable to VMware and others.

What other advice do I have?

Overall, I rate Zerto an eight out of ten because it makes testing easy and provides flexibility between on-premises and various clouds.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
carlosdalia - PeerSpot reviewer
HPE Presales Consultant and Certified Instructor at Pleiades Tecnologia
Real User
Top 5
Has really good near-synchronous replication and protection, which is an advantage for customers
Pros and Cons
  • "We used Zerto to protect VMs in our environment. It depends on the network and environment, but the RTO takes around 7-8 seconds. When you compare Zerto to other solutions in the market, it's very powerful."
  • "You have to start with 25 VMs which is too much for SMB clients. It would be better if they had the option to start with 10."

What is our primary use case?

We use the solution for running demos for HPE partners and customers, regarding disaster recovery and backup.

How has it helped my organization?

Although our primary use case is to show demos to partners and customers, we think it's really valuable.

What is most valuable?

The most valuable features are disaster recovery and that the RTO takes less than ten seconds. It's a reallypotent tool.

The near-synchronous replication is really good and an advantage for customers. This feature is really important because we can show it to customers and partners, helping recovering from ransomware, and does provide huge value.

You can protect your VMs in the environment. It depends on the network and environment, but the RTO takes around 7-8 seconds. When you compare Zerto to other solutions in the market, it's very powerful. 

Also, the ease of use and speed of recovery are wonderful. 

What needs improvement?

I'm happy with the solution, but I would like Zerto to support other hypervisors too

And the price could be cheaper, but it is reasonable.

For how long have I used the solution?

I have been using Zerto for two years.

What do I think about the stability of the solution?

It's very stable. 

What do I think about the scalability of the solution?

The scalability is really good. 

Which solution did I use previously and why did I switch?

We have used SRM from VMware and RapidDR from Simplivity. In comparison to those products, Zerto is really simple to use and helpful. 

We are constantly trying new products. Zerto has the lowest RTO, you can recover a lot more quickly than using other solutions. 

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

We did the implementation ourselves. 

What's my experience with pricing, setup cost, and licensing?

Our clients think it's quite expensive but I advise them to consider all of Zerto's features.

You need to start with 25 VMs, which sometimes is too much for SMB clients in some countries. It would be better if they had the option to start with a license for less VMs, like 5 or 10.

What other advice do I have?

Overall, I rate the solution a nine out of ten because of the low RTOs, the ease of use, and how helpful it is for clients.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Engineer at Shiftmovers
Real User
Top 5
Fast duplication, good ROI, and timely support
Pros and Cons
  • "Its user interface is excellent, and when it comes to data duplication, Zerto is very fast."
  • "Overall, Zerto is doing a very good job. We have experienced a few downtimes on networking. Most of the time, they come up with a solution immediately to sort out any challenge that may affect data flow or data migration. It does not happen frequently. We might experience it once in two months, but when we face any downtime, it does not impact the data."

What is our primary use case?

Zerto is our main application for curbing risks. We use it to protect our workflows on applications from threats that can come from the cloud and on-premises.

How has it helped my organization?

Before Zerto, our organization kept experiencing some attacks. Our data was not safe. There were frequent attacks on our data, and that is why we decided to deploy Zerto.

It helps to ensure that our organization's data is safe from any latest threats.

It ensures that our applications are protected. We have high-security firewalls that cannot be attacked or broken by ransomware attacks.

Zerto can block unknown threats and attacks. It has security measures in place to stop any threats that can harm our data.

When it comes to data capacity, Zerto provides an assessment of data replication that can be orchestrated to feed the data protection models.

We used to mostly have on-premises applications, but after the deployment of Zerto, we are able to move to the cloud and ensure that our data is secure from both sides.

When it comes to cloud recovery, Zerto ensures that data transfer from the cloud to our organization is safe. It cannot be easily attacked with malware or by cybercriminals. It is very important to us that our database is safe and the data on our cloud servers cannot be interfered with by external or anonymous users. It ensures that the data for the organization is channeled for the right purpose and through the right infrastructure.

We use Zerto to support DR on the AWS platform. The support has been very good, and I would recommend it. The performance has been good, and our data has always been safe.

I have not had any difficulties with data migration. Since we deployed Zerto, data migration has not been a challenge.

Zerto helps our organization to be in the right direction when it comes to data protection and recovery from both on-premise and cloud servers. When there is anything crucial or any challenge, their customer support team provides a timely solution, which helps with performance.

The recovery management has been efficient. We can use the tools to accommodate any form of data for future retrieval. Our data is safe.

Zerto has been excellent for our RPOs. When it comes to disaster recovery, the company makes sure that we have the right tools at the right time to ensure that we do not have any data recovery challenges across the enterprise.

Zerto has saved a lot of time. We used to take eight hours, but now, it takes us six hours to accomplish most tasks and projects based on the data flow.

Zerto has reduced the number of staff involved in a data recovery situation. We have 20% less staff.

Zerto has also reduced the number of staff involved in overall backup and DR management.

What is most valuable?

Its user interface is excellent, and when it comes to data duplication, Zerto is very fast.

Their customer support team ensures that we get timely updates and provides status or data on threats to help us ensure that our applications are safe.

The cost of deploying and running this platform is also good as compared to other platforms.

What needs improvement?

Overall, Zerto is doing a very good job. We have experienced a few downtimes on networking. Most of the time, they come up with a solution immediately to sort out any challenge that may affect data flow or data migration. It does not happen frequently. We might experience it once in two months, but when we face any downtime, it does not impact the data. 

For how long have I used the solution?

I have been using Zerto for the last six months.

What do I think about the stability of the solution?

It is a stable product. I would rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

It is very scalable. I would rate it a ten out of ten for scalability.

How are customer service and support?

Their support is good. Their technical support team has been doing well. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were not using a similar solution previously.

How was the initial setup?

It was not complex. It was simple. The deployment was simple and clear. It took a few hours.

What about the implementation team?

We had four people involved in its deployment. Overall, we have eight people who work with this solution.

What was our ROI?

We have seen positive returns on investment. We have achieved a lot, and our performance keeps on improving. We have seen an 80% ROI in the past six months.

What's my experience with pricing, setup cost, and licensing?

Its price can be better, but it is not bad. Most small-scale organizations can afford it, but they can come up with more customer-friendly packages.

Which other solutions did I evaluate?

We did not evaluate other options. For now, we are okay with Zerto. 

What other advice do I have?

Overall, its performance has been good, and I would recommend it to other organizations. It is a good solution that can help any organization to achieve projects based on data management.

Overall, I would rate Zerto a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Bayu Jayasukma. - PeerSpot reviewer
Cloud Product Specialist at PT. DATACOMM DIANGRAHA
Real User
Top 5
The RPO during testing can be done under 15 minutes
Pros and Cons
  • "Zerto ensures a smooth transition during a disaster when we need to automatically switch from our primary environment to our recovery one."
  • "There's a mandatory VMware version, so we need to update our VMs in order to access our data. Zerto should work with all VMware versions."

What is our primary use case?

We primarily use Zerto for disaster recovery.

How has it helped my organization?

Zerto ensures a smooth transition during a disaster when we need to automatically switch from our primary environment to our recovery one. Zerto offers us disaster recovery in the cloud, which is essential because we don't need to pay upfront costs for infrastructure when doing the DR process. Zerto helps to protect our VM-based applications. 

The solution has also reduced our RPO. The RPO during testing was less than 15 minutes. Zerto reduces the amount of work we need to do because some of the steps are automated. It takes about five to 15 minutes to test. Zerto has decreased the number of staff needed for backup and DR. It only requires one or two. 

What is most valuable?

The core backup and disaster recovery features are the most valuable. The near-synchronous replication ensures we will be able to keep the business running if something happens. 

What needs improvement?

There's a mandatory VMware version, so we need to update our VMs in order to access our data. Zerto should work with all VMware versions. 

What do I think about the stability of the solution?

I rate Zerto nine out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Zerto eight out of 10 for scalability.

How are customer service and support?

I rate Zerto support eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are using Zerto and Acronis. 

How was the initial setup?

Our IT team handled the deployment, but I don't think it was complicated. 

What's my experience with pricing, setup cost, and licensing?

Zerto is a little expensive.

What other advice do I have?

I rate Zerto eight out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer2266905 - PeerSpot reviewer
Lead Systems Engineer at a financial services firm with 51-200 employees
Real User
Top 20
Good for protecting VMs, has useful, near-synchronous replication and helpful documentation
Pros and Cons
  • "The time it takes to fail a server over to DR has been great."
  • "There are a lot of features that it has that we don't use since we are on prem."

What is our primary use case?

I use Zerto for disaster recovery. 

How has it helped my organization?

The time it takes to fail a server over to DR has been great. We've seen a reduction in time spent. We can do it in minutes. Being able to go back to certain snapshots, to failover to another location, and then go back to specific snapshots is quite useful. We can roll back easily. 

What is most valuable?

The off-site replication is excellent. We have workloads that aren't DR-aware. Being able to replicate it to other data centers is great. We don't have another way to do it, currently. 

The near-synchronous replication is good. You get five-second data points. It's not something we advertise to our customers, the developers, however, we've had instances where we needed to go back two hours, prior to a file being deleted, and it's helped. 

We're protecting our VMs with Zerto. It's positively affected our RPOs. It meets the objective. It's the only way we can have a solution for certain applications where we send an entire application to another data server. 

What needs improvement?

It's a great product. There are a lot of features that it has that we don't use since we are on prem. We strictly use it for DR between our data centers. There are a lot of cloud plugins that they have that we don't use. Our use case is limited. It does everything we need it to.

For how long have I used the solution?

I've been using the solution for probably four or five years. 

What do I think about the stability of the solution?

The stability of Zerto is good. We didn't have any issues. Our biggest challenge was trying to get to the clients and I was waiting on an upgrade path - from Windows to Linux. Now there is an upgrade path. Honestly, that has been the biggest challenge we've had for five years. 

What do I think about the scalability of the solution?

The scalability of Zerto is good. You can easily protect other clusters and VRAs. It's very flexible.

Our current environment has 45 VRAs in each cluster. We have two replica pairs, two sites that mirror each other. 

In total, we have 70 ESX hosts.

How are customer service and support?

Technical support is great. They've shown us many things about the manager that we didn't know about. Every time I call, I take notes. They are very knowledgeable and the knowledge-based articles on the site are also helpful. Even if I thought something was broken, they've always managed to fix it. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to use VMware's SRM. With SRM, for us, it was overly complex. We used an array-based replication with SRM. We had issues where the storage team would go to do work on the array and they would fail the machine over and it wouldn't be right. We would have outages. Every time we did a failover it was a process and we would be missing rules.

This is not array-based and we can test our failover in a sandbox without taking the system down. 

How was the initial setup?

The initial deployment was easy. We deployed VRAs to the host from the manager. It works very well. The amount of VRAs you have to deploy and the amount of time it takes is minimal. It took us about an hour. 

What was our ROI?

I can't speak to if the company has witnessed any ROI. 

What's my experience with pricing, setup cost, and licensing?

I don't follow the licensing. It was bought for us and we use it. 

Which other solutions did I evaluate?

We evaluated SRM and a few others. I can't remember which ones we tested. We've been on Zerto since version six. 

The selling point for us, coming from SRM, is that SRM was tied to vCenter. We had to pay attention to versions and there were a lot of ways you had to make sure the versions were correct and it was overly complex for what we needed. We simply needed to replicate a virtual machine and that was it. Zerto stood out as it was easy.

What other advice do I have?

I'd recommend the solution to others. I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1952709 - PeerSpot reviewer
Systems architect at a construction company with 1,001-5,000 employees
Real User
Makes it easier to do failovers, is stable, and is straightforward to set up
Pros and Cons
  • "I like that the failover is simple and that it's a stable platform. It makes it easy for us to do failovers in the event that we have an issue. It also makes it easier to do test failovers because we can test it prior to actually doing a real failover. This means that we can pull things back or commit them over on the other side. Zerto streamlines the process instead of having to have a whole team of people who are dedicated to disaster recovery."
  • "We're an NSX-T shop, and if I could get an NSX-T integration where it could manage the networks a little tighter, that would be an improvement."

What is our primary use case?

Our use case is disaster recovery or failover. It makes it a lot easier for us to actually test DR because of some of the coordination and orchestration that are a part of Zerto. However, our use case is strictly DR, making sure that we have the right RPOs, and Zerto does a good job of handling that.

How has it helped my organization?

Zerto improved a lot of the processes that we do for disaster recovery. It makes it a lot easier when we talk to our upper management and letting them know that we have a way of getting data from one data center over to another data center without a whole lot of friction.

What is most valuable?

I like that the failover is simple and that it's a stable platform. It makes it easy for us to do failovers in the event that we have an issue. It also makes it easier to do tests of failovers prior to actually doing a real failover. This means that we can pull things back or commit them over on the other side. Zerto streamlines the process instead of having to have a whole team of people who are dedicated to disaster recovery.

When you compare the ease of use of Zerto versus that of SRM, it's a night-and-day difference. SRM was very kludgy to set up when we implemented it. Zerto was a lot more streamlined from that perspective. SRM wasn't very stable for us, sometimes it would work, and sometimes it wouldn't. With Zerto, we rarely have any issues that can't be fixed with a phone call. It doesn't require a full rebuild, and the upgrades are simpler. It's just a better solution all around.

We don't have a whole lot of downtime, to begin with. When we've had issues, Zerto has allowed us to move the workloads quicker. I would say from a configuration perspective, Zerto saved us quite a bit of time over SRM. Zerto is a set-it-and-forget-it type of tool. We get into it only when we need to.

When you compare the speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions its fairly quick. We can failover a workload from our headquarters to our DR facility and have it up and running in 10 or 15 minutes, which is pretty good. A five-minute migration is also a nice feature.

Zerto hasn't reduced the staff involved in a data recovery situation because we're a fairly thin IT assistance team. However, with Zerto, we don't have to plan ahead for additional resources just for an eventual or potential failover.

When we do regular disaster recoveries, where we do a full failover and test in our DR facility for a couple of days, Zerto makes it a lot easier to move it from one place to another and make the VM agnostic to the datacenter.

What needs improvement?

We're an NSX-T shop, and if I could get an NSX-T integration where it could manage the networks a little tighter, that would be an improvement.

The other improvement is working with storage vendors, like Pure Storage for the synchronization of the data similar to what SRM does. Using Zerto for the orchestration, and the hardware vendor for the replication would be beneficial.

For how long have I used the solution?

I have been using Zerto for about three years.

What do I think about the stability of the solution?

The stability is very good. It's rare that we have a complete outage. Sometimes, we have a VPG that doesn't replicate correctly, but a call to tech support gets it resolved.

What do I think about the scalability of the solution?

Right now, we have about 120 VMs that are being replicated, and we have an eight-second RPO. I consider that good performance for our workloads. I know we could scale out easily using our current configuration.

How are customer service and support?

Zerto's technical support is very strong. When we have an issue, it gets resolved quickly. We have never had an issue with Zerto's support.

We've had good experiences with all of the engineers that we've worked with, so on a scale from one to ten, I would rate them at nine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used SRM previously, and it wasn't very good. We ended up having to rebuild it a few times.

How was the initial setup?

The initial setup was fairly straightforward. Everything made sense, and after a couple of days, we were up and running.

What about the implementation team?

We had an engineer from Zerto help us with the implementation.

What's my experience with pricing, setup cost, and licensing?

I think the cost is reasonable for VM licensing. It's not outside the scope of an enterprise product.

What other advice do I have?

On a scale from one to ten, I would rate Zerto at nine.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: March 2025
Buyer's Guide
Download our free Zerto Report and get advice and tips from experienced pros sharing their opinions.