Zerto Reviews

We have a production environment that we are replicating to a warm data center, and Zerto keeps our virtual machine-protected groups in continuous sync. It has been working really well for us.

It's given us a sense of trust that if we have to fail over in a DR situation, it's going to be kind of like Apple, it just works. It gives us peace of mind.

We use it to help protect VMs and its effect on our RPOs is that it is exceeding what we set out to achieve. And the RTO is exactly what we're looking for.

It has also helped to reduce our DR testing. It's at least 300 percent faster than our previous solution.

I would give it an eight out of 10, if not a nine out of 10, when it comes to ease of use.

It's hard to say where it could be improved. The few times I've had issues with the interface, which is, for the most part, intuitive, we have been able to take care of most issues without having to open a case.

There are a couple of areas in the interface that are not very intuitive. Most of them are pretty easy, but there are a few areas in the journal and replication that, unless you've done it before, you really have no idea what to do. When I get to those points I'll reach out and ask for a little assistance or do a Google search to find the solution to the problem that we're having. 

I have been using Zerto for around seven years.

I'm very impressed with the stability of the solution.

We haven't had to scale it up yet from the initial licensing that we got, but it seems pretty straightforward that, if we grow, it can grow right along with us, and it's pretty easy.

We have not done anything other than replicate to a warm data center for DR purposes. We have not looked into taking it to the cloud, but that may be something we'll do in the future.

Their technical support is pretty good. The few times I've had to open a case, the response has been a little bit slow in the sense that it's almost like they want me to prove my need for a case; more than I think should be necessary.

If I'm looking for help, I need help, and their first response is to tell me to run logs and to put them up, and "Are you sure you covered this and that?" I have to tell them, "I'm already past that point and I'm ready to speak to somebody."

That would be the only thing that could use some improvement, having quicker access to somebody I can speak to, or at least email with, without having to jump through a lot of hoops first.

Neutral

We used VMware's SRM, which is their site-to-site replication solution. We made the switch because we needed something that actually worked. VMware SRM was very complex, very clunky, and it was constantly falling behind our RPO. Zerto is lean and mean and gets the job done, and I don't have to babysit it.

Also, the ease of use is much better than anything we have used before.

I was amazed at the ease of the installation and how quickly it went. I actually did the install with the support engineer looking over my shoulder, and it was done in 30 minutes.

We went through a reseller to purchase the product, but it was the Zerto engineer and I who did the actual install.

We were pretty happy with the pricing. When we switched to Zerto, we were a little on the small side of things. Zerto was looking at more of a larger-environment customer base. We're in at the bottom tier of supported servers, but they gave us a very good price. It was really a no-brainer for us to be able to have such a good product for our size environment. They came down and met us in the middle and gave us an enterprise-quality product for our mid- to small-size business needs.

It's been a while since we have looked around. We came from VMware, and there were at least two others. Cisco had a product, and IBM had a product, and they were way overpriced.

It has been very consistent in keeping up with our RPO and RTO and we have been very happy with it.

Zerto hasn't replaced our other backup solutions, just so that we have redundancy. We don't own the license for long-term retention with Zerto, so we have an offsite backup in addition to the production environment replication.

Give it a shot. It's quick, it's easy, and reliable, and you can run an evaluation pretty inexpensively. You just need another location that you can replicate to for that.

We use Zerto for disaster recovery data replication from our headquarters to an offsite data center at another location.

It has replaced all of my legacy backup solutions.

The real-time replication of data is the most valuable feature. It is a vast improvement in scheduled daily backups. Real-time data is streamed to the offsite data center, which allows us to restore our mission-critical applications up to 10 seconds from when the last changes were made in our system. If we enter a sales order or enter any kind of information in our ERP application it is replicated within 10 seconds to the offsite location. So if we were to have a disaster, it takes about five seconds right now if I look at it. If we were to have a disaster, we would not only have current data, but we'd also be up and running within hours at our offsite data center, rather than days if we had a tape backup solution.

We have begun using it for longterm retention. We also replicate our file server. Our file server has archive or historical data that we have to restore occasionally. And restoring from long term retention is applicable to those types of scenarios, versus the streaming of the data, the real-time data. The longterm retention allows us to restore from further back in time. Real-time is more for recent changes to the data, and the longterm retention is for if we have to restore from further back.

It provides continuous data protection. It has been extremely effective. I've done failover testing, and the data is accurate and current. It works.

In terms of ease of use, Zerto is very intuitive. The graphical user interface of the application, both for monitoring VPG replication, longterm retention success, the configuration of VPG for longterm retention, and the analytics feature is intuitive and allows you to essentially analyze any changes to your environment. All of that requires some training but is not incredibly complex. It's presented in a very easy to use format. 

Zerto dramatically decreases the amount of time it takes to do a failover. I can essentially do it all by myself and I'm one person, I don't really need help. It allows me to restore our environment fully in a matter of seconds, literally. I can do that on my own from my desk very easily and with no outside help. 

Compared to other products, I would praise the intuitiveness of the product. But I think that can always be improved. The intuitiveness of the graphical user interface, while it is very solid and I don't have issues navigating it. I would say that it can always be improved.

I have been using Zerto for around three years. 

The stability is very solid. It just runs. It has not crashed or had issues. So long as you stay on top of the versions of the application and you have it installed on reliable hardware, you're going to be just fine.

It can scale into the cloud. I know it has that capability, but I have not done that yet.

It's essentially myself and I have one junior person that uses the application, but it's mostly myself.

It's used for all of our mission-critical servers. Not every single one of our servers, but probably about a third of our total servers.

I do not have plans to increase usage. 

The tech support is top-notch. I have an engineer who I work with on a regular basis that communicates with me anytime there is an issue. He has worked side by side with me on any issues, questions, and implementations that I have wanted to accomplish. They by far go above and beyond more than any of my other vendors and I have quite a few so that says a lot about them.

We previously used Asigra. We switched because of the cost, limitations, and complexity.

When we decided to go with Zerto, it was imperative that it provided both backup and DR in one platform. Granted, we didn't take advantage of it for a while but that's entirely my own fault. It was very important to have that functionality.

It was initially set up by a third party. But since then, I've had to re-set it up and it was pretty easy. It wasn't very complicated. It was quick. There were instructions that we followed pretty closely and there were no issues, so it was straightforward. There were a handful of steps, but nothing overly complex. The deployment took around 30 to 45 minutes. 

We haven't had a need to use it in an actual live disaster scenario, but we have that capability, which we did not before. But if we had to use it, it would save us a tremendous amount of money. Tremendous.

There are no costs in addition to the standard licensing fees. 

We also evaluated Veeam.

It has not saved us time in data recovery situation due to ransomware just because we thankfully haven't had any issues. I've done some testing and in those types of situations, it would be greatly beneficial. But I have not had any of those situations currently.

At this time it has not helped to reduce downtime in any situation.

We don't have it replicated in the cloud at this time so it has not saved use money by enabling us to do DR in the cloud, rather than in a physical data center.

I would recommend Zerto to anybody considering it. 

My advice would be to make sure that after implementing the product, go through and accomplish the training labs so you know how to use a product really well, develop a disaster recovery plan in the event that you should need to use the product, and work closely with your Zerto engineer to ensure that the implementation fits your business needs.

The biggest lesson I have learned is how valuable real-time replication of data can be in the event of a disaster and how valuable that functionality is in the event of a disaster. It has the potential to save the company many days' worth of lost business.

If I could rate it an 11 (out of 10), I would. But we'll go with 10.

Our primary use case is for seamless migration to our client's cloud environment, ensuring a non-destructive migration with minimal downtime. We focus on cloud adoption and migration, and Zerto assists with the smooth migration of client workloads to the cloud environment. 

Additionally, Zerto provides disaster recovery solutions, data protection, and ensures minimal disruption during migration.

Zerto has significantly improved our organization's IT resilience by ensuring security, protecting against ransomware, and enabling seamless cloud migrations. 

It has enhanced our flexibility, ensured reliable recovery, and minimized downtime. 

Overall, it has increased our ROI by helping secure our digital ecosystem and improving client satisfaction.

The most valuable features of Zerto include its simplicity, ease of use, and automated features like failover and failback. It facilitates hybrid cloud and multi-cloud strategies, providing seamless migration with reduced risks. Zerto automates the complexity of manual tasks, which is beneficial for streamlined operations.

Zerto could improve by offering more flexible pricing models, especially for startups. In the Indian context, cost is a concern for many businesses, and a pay-as-you-go model would be beneficial. Additionally, more cloud support is needed beyond the major providers like AWS and Azure, such as support for Alibaba and Oracle Cloud.

I have been using the solution for three years.

The solution is stable, straightforward, and reliable. It consistently performs well in recovery situations.

As a large enterprise, we find the scalability of Zerto to be very good. It effectively supports our extensive use across many users.

I rate the customer service and support highly. They provide assistance with initial setup and other issues promptly.

Positive

Previously, we used different solutions like vMotion and NetBackup. We switched to Zerto as it provides faster recovery and minimizes recovery time, which was a limitation in the previous solutions.

The initial setup was smooth and straightforward, with the support team providing help, particularly in configuring work storage.

Our ROI has increased by about 15% since implementing Zerto.

I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

Zerto is adaptable and straightforward, making it easy for new users to adopt. The solution has significant advantages in recovery and offers good scalability.

I would rate Zerto an eight out of a ten.

I'm a payroll specialist using Zerto to deploy virtual machines, store data, and a little disaster recovery. 

I saw benefits within a few weeks of beginning to use Zerto. It helps us protect virtual machines in our environment and has improved our RPOs by about five to 15 seconds. It has also had a positive impact on our recovery times. Zerto also improves application availability as our business continues to increase our lifespan.

Zerto saves time and helps us reduce the risk of data loss from ransomware. it has also reduced our DR testing time, but I'm unsure how much. 

Zerto is an easy platform to use. It makes work easier and reduces stress.

Zerto could improve its pricing and customer care. I've never used customer care, but I talked to someone who had, and they weren't given the information they needed.

I've used Zerto for three years.

I experienced some lag twice.

Zerto's scalability is just okay. In my experience, the multi-host support and automated scaling can squeeze performance.

Zerto is expensive. It costs too much for the service they offer.

I rate Zerto seven out of 10.

We use the solution for a couple of functions. One is cyber recovery, and the other is backing up all our infrastructure with the server.

The most valuable feature is the recovery. For example, in our financial operations, we eliminated two other vendors and reduced our costs. 

Having DR in the cloud is crucial for us. We use it as a third copy to ensure stability and protection against cyber-attacks, giving us a clean copy in the cloud. This helps protect our VMs, and our RPOs are close to zero. 

The recovery speed is much faster and less complicated than it was. 

The knowledge base could be improved. Sometimes, it's finicky, especially when moving storage around. We've had to redo entire processes, which was time-consuming and resulted in data loss. This has happened multiple times, and despite following support steps and contacting support, we often had to resolve issues on our own.

I have been working with the product for a year. 

The solution can scale well if you have the needed storage. 

We received conflicting answers and resolutions to the same question depending on who we spoke to. Despite this, Zerto is stable. One of the key challenges we faced was during infrastructure moves, such as moving data or personnel. In these cases, we often had to rebuild our VPGs.

Neutral

We used Site Recovery Manager for VM replication and Veeam for backups. Zerto outperformed these products. 

Deploying the solution involved a learning curve. The knowledge base had conflicting data compared to other vendors. 

HPE helped us with the deployment. Our overall experience with them was good. They answered our questions during virtual sessions. However, we encountered some customer service issues, as the resolution could vary depending on who we spoke to.

We have seen ROI by eliminating vendors and thereby saving costs. 

Zerto's pricing is comparable. Each product has its ups and downs. 

I rate the overall product an eight out of ten. 

We are using it for disaster recovery. 

Zerto provides near-synchronous replication, but more importantly, we can see the status at seven seconds, six seconds, five seconds, and four seconds when we log in to the Zerto console. I found that amazing. There is probably no other disaster recovery solution available in the market that is providing this functionality. It is great and definitely a huge plus point for Zerto.

We do get alerts if suspicious activity is detected on a VPG, but we did not get an actual case where there was ransomware or any other kind of attack and we had to prevent that. I have not come across that with either of my clients, but we do get alerts when Zerto finds something suspicious. We go in and look at it. In some instances, because the application was writing more files, Zerto marked it as suspicious, but we never had to do recovery for security reasons.

We use Zerto with AWS as the target. We do the failover of the on-premises VMware virtual machines to the AWS cloud. I do not deal with the implementation. I only do the administration of the tool, but whatever I did as part of AWS administration in Zerto, it was pretty seamless and straightforward. I did not get any issues there. The documentation is helpful in identifying any issues.

We have about 70 virtual machines that are being protected by using Zerto. Zerto has drastically improved our RPO. It was 15 minutes previously, whereas now, it is in seconds.

Zerto has not had much impact on our RTO. RPO has changed, but RTO has been the same for us.

Zerto has not helped to reduce downtime in any situation. We have only done tests. We have not done any actual production failover because there was no need. Similarly, Zerto has not saved us any recovery time because we never had a requirement to do a recovery since we implemented the tool. It is a pretty new environment for us, so we have not had time.

Zerto has not reduced the number of staff involved in overall backup and DR management. It has remained the same for us.

The simplicity of use is valuable. It is easy. We just click Failover and do it. It is pretty straightforward. If someone wants to do a test failover, they log in to the console and do a test failover. 

As a power user, I find the customization lacking. I feel it could be customized a little bit more, but Zerto is simple to use. It is easy to use. That is my main reason for using Zerto.

I would like to request better reporting in Zerto. I can see the data that I need in the console, but if I need to put the data or the history into a report, it is difficult. It is something that auditors might require, so reporting is something that needs to be improved.

The UI does crash a lot, and that is something that can be improved.

It has been about a year. I support multiple clients with multiple backup and disaster recovery products. I was a Storage and Backup engineer, but now, I am covering the solutions for the entire infrastructure. I work on Zerto for multiple clients. We have two clients who are using Zerto as a disaster recovery solution.

The UI does crash, but it does not affect the functionality of the software.

It is scalable. There could be 10 machines or 100 machines. I did not find any issues. It is pretty scalable.

There were some issues for which we had to get responses from them. They were pretty much on the point. There were no issues. The response time was a bit slow, but their support was pretty good. I would rate them an eight out of ten.

Positive

We used to use Azure Site Recovery to protect all of the production instances, SAP databases, some file servers, and some basic application servers. We used to first replicate to Azure and then do a test failover and a production failover. It was a bit slow. The RPOs and RTOs were not that great, and the rate of change that Azure Site Recovery supported was not completely meeting the business requirements. The third part was that Azure Site Recovery was not application-agnostic. What we loved about Zerto was that it was application-agnostic. It did not matter to Zerto what was running behind the application. It will replicate everything across any cloud. That was our main point for going for Zerto.

Zerto was also much easier. Azure Site Recovery was a little bit hard to set up and maintain, but Zerto is pretty straightforward and easy.

I did not find much difference between Zerto and other solutions in terms of the speed of recovery. The RPO is great, but when we do a failover, it is basically the same as any other solution.

Zerto has not replaced our legacy backup solutions. Our legacy backup solution is in the same place. We are only using Zerto for DR.

Our environment is hybrid. We are using Zerto to protect our on-prem as well as the cloud environment, but I was not involved in its deployment. 

In terms of maintenance, I never had any requirements to maintain it.

Evaluation was done by someone else in the organization.

I would rate Zerto an eight out of ten. Simplicity is an advantage, but customization and reporting can be better.

The primary use case is disaster recovery. 

The biggest benefit is the application-consistent disaster recovery functionality. 

The most valuable features include the ease of use and the usability of the user interface. Long-term, the solution has proven to be very resilient and stable. It meets our DR needs for VM environments. 

The near-synchronous replication is a great feature. You have near real-time DR capabilities. In the years I've used it, we've had application-consistent profiles. To meet the recovery point and recovery time objectives, it helps to have that on hand. 

It's affected our RPOs positively. It totally meets them via near-synchronous replication. That means the VM stays in a consistent state and is always available. 

Zerto could improve its reporting capabilities. That's lacking. The alerting capabilities are lacking as well, partly due to the fact that there's no way to trim down the alert fatigue if there are failures within the application. It will send out alerts consistently instead of spreading the alert times every 30 minutes, hour, et cetera. 

We've been using Zerto at our organization over the past eight years. 

The solution is very stable. 

I cannot comment on scalability. We only have two Zerto instances installed, one in production and one in DR. We haven't had to scale out or to the cloud. 

We are protecting upwards of 100 virtual machines. 

Zerto's support is good. They are responsive from an email perspective. I've never had to pick up the phone to call them for anything beyond our DR testing every year. In those cases, we do open a proactive ticket in the case that we run into issues with recovering virtual machines. 

Positive

We did not use any other solution previously. We chose Zerto since it was an application we inherited. It wasn't something I specifically chose, however, understanding the industry, we know that it is the top player in terms of software recoverability for virtual machines. 

I did not initially set up the solution; I inherited it. However, over the past eight years, we have gone through a number of upgrades, which for the most part have gone seamlessly. We did have a few issues in the past that support was able to fix in a timely fashion. 

I'm unsure if the company has witnessed any ROI. We have not gone through any TCO analysis. 

The licensing is outside of my purview. 

I'd rate the solution nine out of ten. If the reporting and alerting functionality were better, I'd rate it ten out of ten. 

We are using Zerto as a DR solution for our environment as well as for migrations. When we do data center migrations, we use it to move our servers over.

We are only on-prem at the moment. We do not do disaster recovery in the cloud.

In the old days, during data center swaps, it used to take days to move our workload environments over, whereas now, it literally takes an hour for hundreds of servers to migrate. Literally, in under a minute, an app stack can move down and up in a new data center. It is reflected in the uptime support to our customers. Our company is very happy with the product.

Essentially, you just tell it to go and pull the trigger. It is all automatic, so you can sit there and watch the shutdown within vCenter, and then on the remote side, you can see it coming up. You can literally have your environment up and running in under a minute. You just have to prioritize what goes first, and that is a business decision.

Its automation and the ability to replicate and keep an RTO of just seconds is valuable. It is all automatic. Everything is pretty transparent on the backend. It is just point-and-go.

Its near-synchronous replication is amazing. It is a lifesaver. You can see it replicating in real-time in seconds. The overall impact on the network is negligible as well. It is a great tool.

From the technical side, there can be a little bit more PowerShell integration. I know it leverages APIs, but people still use PowerShell. Some people would rather use PowerShell if that is an option.

I have used it across several employers. I probably used it for a total of four or five years before it was bought out by HPE.

It is amazing. You just look at the dashboard, and it is pretty much all green unless you have some replication or journaling issues, but that is not the product's fault. 

Scalability has not been an issue. You deploy it, and it just ramps up and goes. It is all in the background and automatic.

We have about 700 servers and 130 VPGs.

I would rate them a ten out of ten. They are very responsive and technical. Even when there is no issue and you are looking for a root cause or just a question, they are very responsive. They exceed their SLAs.

Positive

My current employer already had it in place. In my previous role, it was evaluated against a few other competitors, and it ended up being a replacement for VMware's Disaster Recovery, which at that time had a lot of issues. Zerto came in and helped us out. We implemented a few new things that Zerto did not have, and I have not looked back.

Zerto is easy to use. I would rate it a ten out of ten in terms of ease of use.

Currently, we are still on version 9. We have deployed that. Overall, it is very easy once you get the Windows Server. I am excited about the new version 10 coming out that takes away the Windows server requirement.

We did not use an integrator or a reseller, but we are in contact with our engineer from Zerto. I personally know him from a previous job and as a friend as well. If I have questions, I am sure he will help me out.

Uptime for our customers is important. When we are able to do transitions and not impact customers or minimize that impact, that is a financial gain at the end of the day in terms of the satisfaction that customers get, as well as the overall view of the company. As a whole, the management sees that we are doing this stuff in minutes and hours versus days. So, overall, the company is not looking to move away from Zerto anytime soon.

I know it is per server, but I am not fully aware of the price model. I know for our VDI environment, they are looking at something that is on the lower end and that they can use just for migrations and not so much a disaster recovery.

I would rate Zerto a ten out of ten. It scales well. It just works. It is amazingly simple. Everything is pretty much automatic. I cannot remember when I had to open a case because Zerto was not working.