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ArcSight Enterprise Security Manager (ESM) Reviews

Vendor: OpenText
3.9 out of 5
6,332 followers
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What is ArcSight Enterprise Security Manager (ESM)?

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ArcSight Enterprise Security Manager (ESM) mindshare

As of January 2025, the mindshare of ArcSight Enterprise Security Manager (ESM) in the Security Information and Event Management (SIEM) category stands at 1.3%, down from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)

PeerAnalyst reports

TypeTitleDate
CategorySecurity Information and Event Management (SIEM)Jan 10, 2025Download
ProductReviews, tips, and advice from real usersJan 10, 2025Download
ComparisonArcSight Enterprise Security Manager (ESM) vs Splunk Enterprise SecurityJan 10, 2025Download
ComparisonArcSight Enterprise Security Manager (ESM) vs WazuhJan 10, 2025Download
ComparisonArcSight Enterprise Security Manager (ESM) vs Microsoft SentinelJan 10, 2025Download
Suggested products
TitleRatingMindshareRecommending
Wazuh3.715.9%79%45 interviewsAdd to research
Splunk Enterprise Security4.210.8%93%303 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Educational Organization
5%
Real Estate/Law Firm
4%
Comms Service Provider
3%
Media Company
3%
University
3%
Retailer
3%
Legal Firm
3%
Healthcare Company
3%
Energy/Utilities Company
3%
Insurance Company
2%
Construction Company
2%
Outsourcing Company
2%
Non Profit
1%
Wholesaler/Distributor
1%
Performing Arts
1%
Transportation Company
1%
Logistics Company
1%
Recreational Facilities/Services Company
1%
Security Firm
1%
Aerospace/Defense Firm
1%
Hospitality Company
1%

Learn more about ArcSight Enterprise Security Manager (ESM)

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ArcSight Enterprise Security Manager (ESM) customers

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ArcSight Enterprise Security Manager (ESM) reviews

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Ramnesh  Dubey - PeerSpot user
Solutions Architect at a tech vendor with 10,001+ employees
Verified user of ArcSight Enterprise Security Manager (ESM)
Feb 25, 2024
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods

Pros

"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool. "

Cons

"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
Irfan Ali - PeerSpot user
Lead Principal Architect at Injazat Data Systems
Verified user of ArcSight Enterprise Security Manager (ESM)
Feb 22, 2024
Offers comprehensive integration with various log sources but lacks integration with various log sources

Pros

"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."

Cons

"The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration."
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM). Updated January 2025
830,526 professionals have used our research since 2012.
Gaurav Ranade - PeerSpot user
CTO at Rah Infotech Pvt Ltd
Verified user of ArcSight Enterprise Security Manager (ESM)
Sep 22, 2024
Excels at performing regression and correlation on the data

Pros

"The most valuable feature is the correlation of different logs that are collected."

Cons

"The only concern is that AI needs to be integrated "
PeerSpot user
Business Development Manager- Threat Management Services at Insight Enterprises, Inc.
Verified user of ArcSight Enterprise Security Manager (ESM)
Apr 25, 2018
Absolutely improved the efficiency of our security team

Pros

"It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service. "

Cons

"The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight."
LENIN RAMIREZ - PeerSpot user
SIEM MANAGER at a comms service provider with 1,001-5,000 employees
Verified user of ArcSight Enterprise Security Manager (ESM)
Aug 27, 2024
Provides detection and alerting with competitive pricing

Pros

"Support is very good."

Cons

"It would be nice to have it on the cloud so that you can deploy it easily, saving time and resources."
DB
Security Operations Director at Axon Technologies
Verified user of ArcSight Enterprise Security Manager (ESM)
Dec 12, 2022
A rock solid, stable solution with a nearly bulletproof correlation engine

Pros

"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."

Cons

"ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them."
AbhishekMishra - PeerSpot user
Technical Lead Project Individual Contributor at DXC
Verified user of ArcSight Enterprise Security Manager (ESM)
May 9, 2022
Used for cyber security by cyber security professionals for incident management and for analysis

Pros

"Usability is the most valuable feature. The accessibility is quite good."

Cons

"The visualization is not very good compared to Splunk. "
PM
Sr. Group Manager at a tech vendor with 10,001+ employees
Verified user of ArcSight Enterprise Security Manager (ESM)
Jan 22, 2023
It's highly customizable, but the API integration could be better

Pros

"ArcSight is customizable. You can integrate just about anything. I also like the ease of use. "

Cons

"The API integration could be better, and I'd like to see more machine-learning capabilities in the future. "
Gaurav Ranade - PeerSpot user
CTO in the outsourcing company industry
Verified user of ArcSight Enterprise Security Manager (ESM)
Hey, I use ArcSight Enterprise Security Manager (ESM) at my company. Want to hear about my experience?