Camunda Reviews

Name: Camunda
Brand: Camunda
Rating: 4.1 (77 reviews)

Vendor: Camunda

4.1 out of 5

77 reviews
89% willing to recommend

3,553 followers

Post review

What is Camunda?

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Get the Camunda Buyer's Guide and find out what your peers are saying about Camunda, Sparx Systems Enterprise Architect, SAP Signavio Process Manager and more!

Camunda is the #1 ranked solution in BPM Software, #1 ranked solution in top Process Automation solutions, and #2 ranked solution in Business Process Design tools. PeerSpot users give Camunda an average rating of 8.2 out of 10. Based on the analysis of the 77 most recent Camunda reviews, the overall sentiment is positive, with a sentiment score of 7.0. Camunda is most commonly compared to Sparx Systems Enterprise Architect: Camunda vs Sparx Systems Enterprise Architect. Camunda is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 27% of all views.

Helped 825,399 peers since 2012

Featured reviews

Peter Broucke

Enterprise Architect at Proximus

Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow. I know they're working on that or at least communicating about it. They already have versions to run on the cloud, so they've tackled that. We're looking at what they will come up with otherwise. As long as the product gets enough traction and evolves, we're happy. With open source, you can monitor what's happening. If the product is being left by many customers, that's a sign. We're also users of Camunda, and you can watch one of our guides' presentations in the States about one of our implementations. Our focus now is on developing service management and DMN APIs for the platform. AI is something we take into consideration, but we'll see what additional benefits it could bring and how to interconnect it with our data or AI engineering.

Read full review

Edy-Robert Tudosie

RPA Developer at Deutsche Bank

We have one process that was migrated from our RPA department. It used a series of UI elements for client cases, but now it is streamlined using API calls in the background. The process is more stable and efficient because it processes cases faster without being affected by UI changes like new buttons or pop-ups.

Read full review

Joscelyn Jean

IT Solution Architect at a government with 10,001+ employees

We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved. If you stick to the basics, it can be pretty easy. If you need to extend, as we did with custom plugins, this is rather hard because the documentation is not that great. Everything is there. It is an open-source tool, and we had access to classes and documentation, but there was no great explanation on how to use them. There were also not many examples. It was pretty hard to go this way, but if you stick with the basic functionality, it is a great and easy tool. Another thing that we struggled with has already been fixed. They now offer a SaaS version of Camunda. We struggled a little bit with how to deploy Camunda in our infrastructure. The way it was designed was that the database can easily become a performance bottleneck. It is something that they could improve. They can provide more examples of how to implement a scalable solution using Camunda.

Read full review

Camunda mindshare

Product category:

As of January 2025, the mindshare of Camunda in the Business Process Design category stands at 12.3%, up from 10.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business Process Design

PeerAnalyst reports

Type	Title	Date
Category	Business Process Design	Jan 2, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 2, 2025	Download
Comparison	Camunda vs Visio	Jan 2, 2025	Download
Comparison	Camunda vs Sparx Systems Enterprise Architect	Jan 2, 2025	Download
Comparison	Camunda vs ARIS BPA	Jan 2, 2025	Download

Title	Rating	Mindshare	Recommending
Sparx Systems Enterprise Architect	3.9	11.5%	87%	99 interviews Add to research
SAP Signavio Process Manager	4.1	8.8%	89%	59 interviews Add to research

Valuable Features

Camunda's most valuable features include its open-source nature, flexibility, and adherence to BPMN standards. Users appreciate its lightweight architecture, ease of use, and integration capabilities via REST APIs. The platform supports automation, workflow design, and microservices, offering tools for modeling, task management, and process automation. Its customizable interface and strong community support enhance usability for both technical and non-technical users. Camunda's scalability and compatibility with Java make it favorable in diverse environments.

"On a scale of one to ten, I rate ECS a ten out of ten."
"EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service."
"Camunda is the best among similar solutions like JBPM and Activiti."

Room for Improvement

Camunda requires better internationalization and user interface improvements. The forms engine needs more dynamic fields. Integration with multiple programming languages should be enhanced. Security, scalability, and performance must be improved. Documentation and customer support need to be enriched. Migration tools should be developed further. More enterprise-ready dashboards and better licensing models are necessary. Training costs should be reduced, and native support for various business domains and platforms is essential.

"There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible."
"The deployment model could be improved for easier implementation. More open documentation would be beneficial to understand the deployment process better and facilitate easier setup."
"The deployment model could be improved for easier implementation."

ROI

Camunda has quickly provided returns through process optimization, reduced development efforts, and decreased operational costs. It has enhanced productivity by saving developer time and has received positive customer feedback for being cost-effective. While some have not yet achieved a full return due to the investment's long-term nature, the majority experience immediate benefits. Its integration for BPMN and Fargate hosting further supports ROI by preventing unnecessary expenses and improving platform maintenance.

Pricing

Many Camunda users prefer the open-source version, which incurs no costs. However, enterprise licensing varies, often ranging from $50,000 to $100,000 annually. Some find enterprise pricing competitive, especially against competitors like IBM and Appian, thanks in part to a fair support-focused model. Nevertheless, others mention high costs for smaller businesses with growth-related expenses, suggesting that licensing complexities need attention. The pricing is generally appreciated for larger enterprises, aligning well with their needs.

"We use the free version."
"We use a community version."
"Camunda's pricing is good."

Popular Use Cases

Camunda is used for process modeling, automation, and orchestration. Various organizations utilize it for workflow management in sectors like banking, insurance, and telecommunications. It facilitates fast prototyping, automating business processes, and integrating with third-party applications. Camunda's open-source nature and adaptability make it appealing for building rules-based APIs, managing human tasks, and enhancing enterprise operations with seamless process orchestration. Its deployment spans on-premises, cloud, and hybrid environments.

Service and Support

Camunda is generally seen as having good customer service and support, especially with community involvement. Some users highlight challenges, including slow response times and the need for a stronger knowledge center. There are instances where users find community support sufficient, while others prefer paid support. Some appreciate the personalized service for enterprise clients. Experiences vary, with some praising responsiveness and others wishing for better handling of complex cases and clearer costing structures.

Deployment

Camunda's initial setup varies in complexity. Many find it straightforward and fast, often taking minutes to a few days. For some, advanced configurations or integrations present challenges. Experience in Java eases the process. Community help and documentation are beneficial, though not always sufficient. Organizations benefit from prior experience or collaboration. Deployment complexity depends on requirements, with cloud and on-premises options. Generally, users rate the setup highly for simplicity, especially compared to other platforms.

Scalability

Camunda's scalability is generally praised with its modern architecture enabling horizontal scaling. Users highlight the flexibility in deployment options, yet some face challenges related to database constraints and limited documentation. Those leveraging cloud solutions find better scalability, and Camunda Cloud with Zeebe offers enhanced performance. Some report the need for careful database management, while others appreciate its scalability across different company sizes and the ease of use in both small and enterprise environments.

Stability

Camunda is praised for its stability, with many noting it as very reliable. A few issues were linked to specific configurations or integrations, like with certain databases or high loads. While some users mention minor hiccups or initial problems, most have not encountered significant instability. Load tests and heavy usage show Camunda handling transactions effectively, with many users rating its stability highly. Proper configuration seems crucial for optimal performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Camunda Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

14%

Manufacturing Company

Government

Insurance Company

Retailer

Educational Organization

University

Healthcare Company

Comms Service Provider

Energy/Utilities Company

Media Company

Construction Company

Real Estate/Law Firm

Hospitality Company

Recreational Facilities/Services Company

Non Profit

Outsourcing Company

Legal Firm

Transportation Company

Wholesaler/Distributor

Logistics Company

Consumer Goods Company

Performing Arts

Compare Camunda with alternative products

Learn more about Camunda

Camunda was previously known as Camunda BPM.

Camunda customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando