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IBM Business Automation Workflow Reviews

Vendor: IBM
3.9 out of 5
194 followers
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What is IBM Business Automation Workflow?

Featured IBM Business Automation Workflow reviews

IBM Business Automation Workflow mindshare

As of March 2025, the mindshare of IBM Business Automation Workflow in the Business Process Management (BPM) category stands at 2.2%, down from 2.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM)

PeerAnalyst reports based on IBM Business Automation Workflow reviews

TypeTitleDate
CategoryBusiness Process Management (BPM)Mar 8, 2025Download
ProductReviews, tips, and advice from real usersMar 8, 2025Download
ComparisonIBM Business Automation Workflow vs CamundaMar 8, 2025Download
ComparisonIBM Business Automation Workflow vs Apache AirflowMar 8, 2025Download
ComparisonIBM Business Automation Workflow vs Automation AnywhereMar 8, 2025Download
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Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
38%
Computer Software Company
10%
Government
7%
Insurance Company
6%
Manufacturing Company
5%
Healthcare Company
4%
Retailer
3%
University
3%
Energy/Utilities Company
3%
Comms Service Provider
2%
Media Company
2%
Educational Organization
2%
Real Estate/Law Firm
2%
Recreational Facilities/Services Company
2%
Wholesaler/Distributor
1%
Hospitality Company
1%
Legal Firm
1%
Construction Company
1%
Performing Arts
1%
Transportation Company
1%
Logistics Company
1%
Non Profit
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%
Sports Company
1%
 

IBM Business Automation Workflow reviews

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Ateeq Rehman - PeerSpot user
Unit Head System Implementor at Allied Bank Limited
Verified user of IBM Business Automation Workflow
Jan 24, 2025
Customizable features empower seamless workflow automation

Pros

"The system is fully customizable, very resilient, and fault-tolerant."

Cons

"If the issue needs escalation to level two or level three, it can take time on a case-by-case basis."
Edmond Pajk - PeerSpot user
Deputy CEO, CIO at a insurance company with 51-200 employees
Verified user of IBM Business Automation Workflow
Feb 24, 2025
Product version discussed: We follow versions typically one or two versions behind, not on OpenShift or cloud pack for automation, but still on VMware. It is approximately one year behind the latest version.
Focusing on business processes has improved project management and digitization efforts

Pros

"The most important aspect is that it helped us focus on the business process perspective. "

Cons

"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
Find out what your peers are saying about IBM Business Automation Workflow. Updated March 2025
841,152 professionals have used our research since 2012.
Bhasker ReddyPIdintla - PeerSpot user
Technical Delivery Head at a tech vendor with 10,001+ employees
Verified user of IBM Business Automation Workflow
May 29, 2024
Creates workflows and removes the delays encountered with approvals

Pros

"The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us. "

Cons

"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud. "
Edmond Pajk - PeerSpot user
Deputy CEO, CIO at a insurance company with 51-200 employees
Verified user of IBM Business Automation Workflow
Jan 14, 2023
Product version discussed: Latest version
A stable, scalable solution to help digitize business processes

Pros

"The solution reduces the time to the resolution which is essential for businesses."

Cons

"Improvements could be made in debugging and troubleshooting."
Michael-CHUNG - PeerSpot user
Head of Platform Architecture at HSBC
Verified user of IBM Business Automation Workflow
Jan 2, 2024
Not a very user-friendly solution, though it provides good cost management

Pros

"The most valuable feature of IBM Business Automation Workflow is cost management."

Cons

"IBM Business Automation Workflow is not a very user-friendly solution."
SherifIbrahim - PeerSpot user
Technical Director - CTO Office at EBLA
Verified user of IBM Business Automation Workflow
Nov 13, 2023
Good for case management, integration capabilities but lacks stability

Pros

"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."

Cons

"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
Prasad Pechetti - PeerSpot user
Assistant Vice President at a financial services firm with 1,001-5,000 employees
Verified user of IBM Business Automation Workflow
Sep 4, 2023
An efficient software that enables a seamless streamlined collaboration across the organization

Pros

"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."

Cons

"Integrating the solution with existing systems can be complicated and it needs careful planning and execution. "
Duy_Nguyen - PeerSpot user
DeveloperDeveloper at HPT Vietnam
Verified user of IBM Business Automation Workflow
Aug 30, 2022
Product version discussed: Latest Version
Plenty of features, flexible pricing model, and scalable

Pros

"IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."

Cons

"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."