Infor LN Reviews

Name: Infor LN
Brand: Infor
Rating: 4 (27 reviews)

Vendor: Infor

4.1 out of 5

27 reviews
100% willing to recommend

901 followers

What is Infor LN?

From the largest global manufacturing enterprises with complex multisite needs to smaller, single-site organizations, Infor LN is enterprise resource planning (ERP) software that features capabilities designed to meet the unique business requirements of manufacturers. Infor LN offers fast and cost-effective deployment with integration on the shop floor and across the supply chain with financials, quality management, service management, order management, and business partners. Contextualized, industry-specific analytics help you gather real-time data and monitor metrics for improved communication with business partners wherever they are.

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Infor LN is the #7 ranked solution in top ERP solutions. PeerSpot users give Infor LN an average rating of 8.2 out of 10. Infor LN is most commonly compared to SAP ERP: Infor LN vs SAP ERP. Infor LN is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 18% of all views.

Helped 814,649 peers since 2012

Featured reviews

Sanjay Patankar

General Manager at Godrej & Boyce Mfg. Co. Ltd.

We are using the solution for end-to-end logistics, manufacturing, and finance Infor LN is a completely integrated product that provides good stability. The solution’s performance could be improved. I have been using Infor LN since 2017. I rate the solution’s stability a six out of ten.…

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Bikash Lohia

Director at Merino services ltd

It's an enterprise application. The complete business runs from end to end on it. We use it as a complete end-to-end supply chain and manage it through the RPLM, from procure to pay. The complete manufacturing process, from order to cash, is handled through the ERP It gives us better visibility…

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Ilias Jemili

ERP Consultant at a university with 51-200 employees

I'm also familiar with SAP. The pro of Infor is that it's relatively cheaper than SAP, for instance, or some other major solution. That said, it's also good for engineering companies. It's the new way to manage engineering companies, especially their production side. Engineering production is customized every time. Every time you have customized production so the setup in general, is slightly different from a company that uses, say, SAP, and they're doing production and sales. Here, it's a different kind of business industry, so the processes that they follow and the procedures are different too. Infor LN is good for this kind of work. Basically, if you compare SAP and Infor LN, SAP is better in some ways, meaning it can handle much more. However, it's not meant for engineering.

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Infor LN mindshare

As of November 2024, the mindshare of Infor LN in the ERP category stands at 4.7%, up from 3.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

Key learnings from peers

Last updated Nov 3, 2024

Valuable Features

Infor LN is renowned for its robust manufacturing, distribution, and planning modules, offering seamless inter-company functionality and extensive customization options. Users praise its multi-logistic, multi-finance capabilities and ease of use. Key features include web enablement, integration with Factory Track, and predictive planning. Its financial and CRM modules support global operations with multicurrency functionalities. Infor LN excels in scalability, stability, and the flexibility to adapt across various industries, efficiently managing complex business operations.

"The most valuable features of Infor LN include its production planning capabilities, its efficiency in running in the cloud, and its ability to handle multi-site, multi-logistic, and multi-finance operations."
"Infor LN is a completely integrated product that provides good stability."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."

Room for Improvement

Infor LN requires enhancements in its user interface for ease of use and streamlined navigation. The transition from legacy systems should be smoother to aid competitive standing. The standard reports need simplification for better presentation. HR functionalities, particularly payroll, require integration. The existing customization and integration processes should be more efficient and affordable. Users also suggest that planning and performance aspects need refinement for comprehensive management. Improvements in customer service and support are also necessary.

"The user interface of Infor LN is not very user-friendly."
"The solution’s performance could be improved."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."

ROI

Many see substantial returns from Infor LN, surpassing SAP in this regard. Although ROI is challenging to quantify immediately due to ongoing software costs, Infor LN offers significant indirect benefits. It automates manual tasks, boosting efficiency and reducing errors, leading to productivity gains and lower operational costs. Long-time users confirm positive ROI from using it extensively. It enhances business dynamics continuously, which further contributes to its perceived value.

Pricing

Infor LN pricing varies widely depending on company size and user count, involving annual subscription and maintenance fees. Its licensing flexibility offers options for concurrent or named users, including cloud or on-premises solutions. While Infor LN generally costs less than high-end ERP competitors like SAP, it is still perceived as costly, particularly for medium-sized markets. Most companies consider its pricing competitive, with costs notably influenced by the inclusion of add-ons and support resources.

"We have to pay a licensing fee for the solution."
"The cost is somewhat high."
"If you use Infor LN in Infor CloudSuite, there is a need to make an early payment for a license, which is approximately 2,500 EUR."

Popular Use Cases

Infor LN is utilized primarily in manufacturing, finance, procurement, sales, and CRM modules, serving industries like automotive, electronics, and heavy industrial manufacturing. Companies leverage it for logistics, supply chain, and project management, optimizing processes from manufacturing to financial operations. Users across sectors such as aerospace, construction, and aquaculture benefit from its ability to handle complex needs, support multi-site operations, and transition to cloud systems. It integrates diverse business processes efficiently for large-scale enterprises worldwide.

Service and Support

Users rate Infor LN's customer service and technical support around 8/10. Technical teams are skilled but sometimes understaffed, and responses can be slow, especially with customizations. Support is more effective for standard issues. Some prefer direct communication and view Infor as a partner. Regional experiences vary, particularly in India where support is notable. Users express a need for improved online support and higher quality in ticket resolutions rather than focusing on quantity.

Deployment

Initial setup of Infor LN is perceived as straightforward by users familiar with ERP systems, yet complex due to its extensive functionalities and integration requirements. Many appreciate its structured methodology but emphasize training for effective usage. Deployment time varies based on organization size, sometimes extending up to a year. Customization needs and data migration complexity add to its challenge. While easy for basic setups, more extensive implementations require careful management to handle system functionalities.

Scalability

Infor LN is recognized for its scalability, accommodating companies ranging from small to thousands of users. Users appreciate its capability for both vertical and horizontal integration, efficient cloud-based scalability, and regular updates. It supports multi-company and multi-site environments with minimal administration. Some specific components, like those for India localization, require attention. Users rate scalability highly, often near perfect scores, acknowledging its flexibility and capability to handle large enterprises efficiently.

Stability

Infor LN is highly stable with minimal issues noted, often performing well in its standard configuration. Users emphasize its reliability and consistent performance. Performance problems typically arise from customization or mismanagement of resources. Reports indicate a high satisfaction level, with some variability in different regions. Customization can introduce instability, yet with proper training, users experience fewer complications. Stability ratings range between six to ten out of ten, reflecting its capability to deliver consistent results.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Infor LN Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

18%

Computer Software Company

14%

Educational Organization

Financial Services Firm

Energy/Utilities Company

Healthcare Company

Retailer

Government

University

Non Profit

Real Estate/Law Firm

Wholesaler/Distributor

Construction Company

Comms Service Provider

Insurance Company

Legal Firm

Media Company

Transportation Company

Hospitality Company

Recreational Facilities/Services Company

Performing Arts

Logistics Company

Engineering Company

Outsourcing Company

Aerospace/Defense Firm

Pharma/Biotech Company

Consumer Goods Company

Program Development Consultancy

Recruiting/Hr Firm

Compare Infor LN with alternative products

Learn more about Infor LN

Infor LN was previously known as Infor ERP LN.

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Infor LN customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.