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What is ITRS Geneos?

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ITRS Geneos mindshare

As of January 2025, the mindshare of ITRS Geneos in the Application Performance Monitoring (APM) and Observability category stands at 1.5%, up from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability

PeerAnalyst reports

TypeTitleDate
CategoryApplication Performance Monitoring (APM) and ObservabilityJan 10, 2025Download
ProductReviews, tips, and advice from real usersJan 10, 2025Download
ComparisonITRS Geneos vs DatadogJan 10, 2025Download
ComparisonITRS Geneos vs DynatraceJan 10, 2025Download
ComparisonITRS Geneos vs New RelicJan 10, 2025Download
Suggested products
TitleRatingMindshareRecommending
Dynatrace4.412.4%95%344 interviewsAdd to research
Datadog4.39.9%96%186 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
77%
Computer Software Company
5%
University
4%
Real Estate/Law Firm
2%
Construction Company
1%
Insurance Company
1%
Manufacturing Company
1%
Media Company
1%
Government
1%
Energy/Utilities Company
1%
Non Profit
1%
Healthcare Company
1%
Comms Service Provider
1%
Retailer
1%
Educational Organization
1%

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ITRS Geneos reviews

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PeerSpot user
SENIOR CLOUD SUPPORT ENGINEER at a financial services firm with 10,001+ employees
Verified user of ITRS Geneos
Jan 10, 2023
The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability

Pros

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity. "

Cons

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
Durai CT - PeerSpot user
Head FM Monitoring at a financial services firm with 10,001+ employees
Verified user of ITRS Geneos
Jan 11, 2023
A stable, scalable, and flexible monitoring tool

Pros

"The great advantage of this tool is real-time monitoring."

Cons

"ITRS Geneos cloud monitoring is very weak and can use improvement."
Find out what your peers are saying about ITRS Geneos. Updated December 2024
830,526 professionals have used our research since 2012.
Sanket - PeerSpot user
Chief Manager at a marketing services firm with 501-1,000 employees
Verified user of ITRS Geneos
Jan 11, 2023
Product discussed: 5.14
With the help of the solution, we can predict and prevent failures

Pros

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

Cons

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
RN
Senior analyst at a financial services firm with 5,001-10,000 employees
Verified user of ITRS Geneos
Jul 19, 2022
Product discussed: 5.14.1
Instrumental in helping us get out in front of a problem before it happens, reducing Sev 1 incidents

Pros

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

Cons

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
PeerSpot user
SRE Observability Specialist at a financial services firm with 10,001+ employees
Verified user of ITRS Geneos
Dec 19, 2022
Has user-friendly monitoring, but the dashboards needs improvement

Pros

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

Cons

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
PeerSpot user
Production Technologist at BNP Paribas
Verified user of ITRS Geneos
Jan 18, 2023
A stable solution, with real-time monitoring

Pros

"I always appreciate Geneos's stability and ease of use."

Cons

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
JacquesViljoen - PeerSpot user
Digital Trading Platforms Specialist at a financial services firm with 10,001+ employees
Verified user of ITRS Geneos
Oct 19, 2022
Provides 24/7 automated monitoring of our most critical services and is highly customizable to prevent anything we don't want to end up with

Pros

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

Cons

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
DeepakR - PeerSpot user
Site Reliability Engineer(Observability) at Sapiens
Verified user of ITRS Geneos
Apr 1, 2024
If one server fails, the agent will automatically be reinstalled