Microsoft Dynamics GP Reviews

Name: Microsoft Dynamics GP
Brand: Microsoft
Rating: 4 (22 reviews)

3.9 out of 5

22 reviews
86% willing to recommend

735 followers

What is Microsoft Dynamics GP?

Microsoft Dynamics GP is a complete enterprise resource planning (ERP) solution for small and medium-sized businesses. Dynamics GP helps you gain greater control over your financials, inventory, and operations. It’s easy to implement and use and empowers informed decisions that lead to business success.

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Microsoft Dynamics GP is the #13 ranked solution in top ERP solutions. PeerSpot users give Microsoft Dynamics GP an average rating of 7.8 out of 10. Microsoft Dynamics GP is most commonly compared to SAP ERP: Microsoft Dynamics GP vs SAP ERP. Microsoft Dynamics GP is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 10% of all views.

Buyer's Guide

Microsoft Dynamics GP

October 2024

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Featured reviews

Firaz Mohammed

Information Technology Manager at a retailer with 51-200 employees

Dynamics GP improves inventory management by offering real-time inventory tracking, and automated purchase order creation, receiving, and updating inventory levels. It facilitates site-to-site transfers and allocation tracking, enabling efficient stock management across locations. The integration capability of Dynamics GP, combined with Power Platform, has transformed our business processes. We now use PowerApps to enable salesmen to send orders electronically, eliminating the need for order books. Additionally, we developed HR apps to streamline tasks for our staff, leading to automated processes and improved efficiency. Our experience with Dynamics GP reporting and analytics features, particularly Advanced Analysis, has been great. We utilize customized smart lists for purchasing and other functions, allowing for tailored insights over specific periods. Additionally, we have developed custom dashboards for enhanced visibility and support portal integration. I wouldn't recommend Dynamics GP due to its legacy status and impending end of support. However, if integration with the Power Platform is crucial and the company prioritizes modernization, it could still be a viable option. For new companies, I would suggest considering Dynamics 365 Business Central for a more modern solution. Overall, I would rate Dynamics GP as a seven out of ten.

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Pralhad Yesare

Microsoft Dynamics GP Consultant at Deloitte

We use the solution for accounting purposes in the previous company, and in the current company, we use it for the sales purchase model Microsoft Dynamics GP is a user-friendly, easy-to-understand business solution with all options in a single frame. Unlike other solutions that require different…

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Vilas Wibhandik

Consultant at Consultant / Independent

We are a pharmaceutical holding company in Egypt with multiple subsidiary companies. We implemented Microsoft Dynamics two years ago to manage various tasks, including finance, HR, and more. We began with phase one, which involved three companies, and we plan to incorporate the remaining companies…

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Microsoft Dynamics GP mindshare

As of November 2024, the mindshare of Microsoft Dynamics GP in the ERP category stands at 1.1%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

Key learnings from peers

Last updated Nov 3, 2024

Valuable Features

Microsoft Dynamics GP excels with extensive reporting and customization capabilities. Users highlight its user-friendly interface and integration with other software like Microsoft Office. Financial management, including fixed assets and payroll, is particularly valued, along with audit trails and robust control over operations. The system supports easy setup and customization, catering to various business needs. Features like Smart Place for searching data and Integration Manager for data import/export enhance its functionality. Its stability and comprehensive community support are appreciated.

"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."
"We have gained the capability to control and address various issues within the financial module effectively."
"It's enhanced by a subscription billing add-on, to efficiently automate billing and invoicing, particularly due to our substantial customer database."

Room for Improvement

Microsoft Dynamics GP requires improvement in consistency across modules, keystroke functionality, and automated notifications for password expirations. Users find the system's reporting features limited and wish for more flexible data export options. Cloud-based capabilities and modernizing the user interface are also needed. Improved integration, automation, and global tax support would enhance its utility. Limitations in handling specific business processes, like data management and banking transactions, are noted by users. Integration and usability issues with older technology are also mentioned.

"Dynamics GP could be improved in terms of its usability and modernization."
"Initially, we encountered challenges, particularly with users transitioning from their previous applications."
"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."

Pricing

Enterprise evaluations of Microsoft Dynamics GP reveal that pricing and licensing can be steep, particularly for organizations requiring multiple user licenses and customizations, which inflate costs. Fees generally align with industry standards, though they vary based on business size and needs. Annual licensing and hybrid cloud costs further contribute to expenses. While some consider it moderately priced compared to other ERPs, the per-user model and potential centralization of licenses can impact overall affordability.

"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"It is an affordable solution."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."

Popular Use Cases

Organizations use Microsoft Dynamics GP primarily for daily transactions including purchasing, sales, inventory management, and general ledger. They manage accounting aspects such as financials, bank reconciliations, accounts receivable, accounts payable, and payroll. As an ERP, it supports finance activities, supply chain, fixed assets, and payroll. It integrates with applications for logistics, inventory, and complex operations, and is deployed in fields like pharmaceuticals, enhancing accounting, HR, and project accounting across multiple industries.

Service and Support

Microsoft Dynamics GP customer service and technical support are responsive and commended for resolving issues effectively. Many rely on partners or internal teams for initial support, with Microsoft providing appropriate assistance when needed. Some report high satisfaction, with skilled partners available. Others maintain internal support but contact Microsoft for specific problems. Microsoft emphasizes partnerships for support, and while direct contact is limited, they offer quick responses. Time zone challenges occasionally arise.

Deployment

Many find Microsoft Dynamics GP's initial setup straightforward, especially with experience or support. Planning is crucial to success. Customizations are often needed for specific business needs. Some encounter complexity with migrations and regulations. Expertise is recommended to handle setup effectively. While maintenance is minimal, routine tasks and upgrades require planning. Transitioning users may face challenges, but proper training aids success. Access to data and integration with reporting tools are valued features.

Scalability

Microsoft Dynamics GP scalability varies with server setup and user needs. Many find it handles substantial transactions and users well, particularly in managed server environments. However, challenges arise in on-premises setups and extensive customization for larger enterprises. Some experience difficulties with user limits and regional diversification. Dynamics GP often integrates effectively with Microsoft's ecosystem, though security concerns may exist. Scalability scores range highly, reflecting mixed experiences among differing organizational sizes and structures.

Stability

Microsoft Dynamics GP is generally stable with few reported issues. Most users find it reliable, with no significant glitches or crashes. It is particularly stable when server and system requirements are correctly configured. Stability can be affected by server maintenance but is often attributed to user-managed environments. Some still experience minor bugs or connectivity issues in distributed setups. Despite occasional challenges, ratings suggest confidence in its stable performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Dynamics GP Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

Healthcare Company

Government

Retailer

Construction Company

Educational Organization

University

Hospitality Company

Comms Service Provider

Performing Arts

Wellness & Fitness Company

Logistics Company

Legal Firm

Wholesaler/Distributor

Sports Company

Recruiting/Hr Firm

Agriculture

Consumer Goods Company

Energy/Utilities Company

Engineering Company

Insurance Company

Recreational Facilities/Services Company

Transportation Company

Pharma/Biotech Company

Media Company

Non Profit

Venture Capital & Private Equity Firm

Non Tech Company

Religious Institution

Compare Microsoft Dynamics GP with alternative products

Learn more about Microsoft Dynamics GP

Microsoft Dynamics GP was previously known as Dynamics GP, MS Dynamics GP.

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Microsoft Dynamics GP customers

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall