Service and Support
Microsoft Project Server's customer service receives mixed ratings, typically around seven out of ten, with some users finding it inconsistent. Technical support is generally regarded as good, scoring 8/10 frequently. Users appreciate fast responses, although some report slow resolutions and repeated questions. The available support is extensive, with multiple partners offering assistance, making it easy to find help. Documentation is rated highly, yet complex navigation challenges users, occasionally leading them to external resources for solutions.
Deployment
Many found Microsoft Project Server's initial setup complex, particularly when lacking familiarity or customization is needed. While some rated it straightforward, complexity varied based on user expertise, company needs, and the nature of hybrid setups. Documentation and training could be lacking, extending deployment time. Minimal setups were reported, yet larger deployments often required dedicated teams, taking anywhere from a few days to several months. Knowledge and familiarity significantly influenced ease.
Scalability
Microsoft Project Server is generally considered scalable, with many users reporting successful management of numerous projects and users. Some older versions experienced limitations, but current iterations appear to support significant growth. Cloud-based versions are favored for better scalability beyond on-prem solutions. While some found it lacking in performance under heavy load, others appreciated its capability in handling medium to large environments efficiently. It’s seen as a scalable choice for various organizations.
Stability
Microsoft Project Server is generally stable with reliable performance, especially in newer versions. Users report no crashes or freezes, though issues can arise under heavy loads or with SharePoint integrations. Some experience lag or bugs, particularly in older versions, while well-configured systems are more stable. Cloud versions tend to offer better stability. Ratings for stability range from high to moderate, with some users giving Microsoft Project Server a perfect score in this area.