The sensitivity and retention options in Purview are excellent. We had an internal document retention schedule, but when we first created it, much of our data was in paper form. As our data became digitized and moved to SharePoint Online, particularly when we migrated away from our on-premises file server, the ability to replicate that retention schedule in Purview and deploy it across all of our SharePoint sites and OneDrive made life so much easier. Purview helped us automate and control our data without having to rely on people to manually tag documents with specific retention periods. Similarly, our sensitivity labels were scattered throughout SharePoint Online. We wanted to push data governance internally, not just from a technical data management perspective, but also from an education perspective. So, we created a data classification system based on sensitivity and deployed it across our 365 apps, including Outlook, OneDrive, Teams, and SharePoint. This not only allowed us to protect more sensitive data and ensure that it was being handled responsibly, but it also allowed us to use features like prompting users to apply a label to a document before interacting with it. This helped us deploy labels more quickly and also got staff thinking about the data they were working with. In my experience, particularly in organizations that work with a lot of sensitive data, staff can become complacent over time and desensitized to the importance of looking after that data if they're using it day in and day out. So, having a visual prompt to apply a label and think about the documents they're working with and what that means was a really useful way of promoting data governance across our business.
