QuickBase Reviews

QuickBase allows users to discover sales opportunities and detect theft. It reduces costs by improving back-office productivity and cutting full-time staff by up to 20%. Users estimate savings in time and resources, translating to better efficiency. Financial gains include a substantial annual saving from internal applications. Organizations report enhanced business processes, increased job capacity, and improved visibility. Adoption challenges can affect ROI measurement, but many observe favorable financial impacts without needing formal calculations.

QuickBase offers pricing based on a per-user, per-month model, which can range from $25/user for extensive functionality and $15 for basic plans. Costs can escalate with increasing users, starting from a base cost of around $18,000 annually for ten seats. Licensing is straightforward, yet a bit pricey, especially for small to mid-level businesses. Enterprise buyers find it competitive compared to other platforms, often benefiting from negotiation to optimize ROI.

• "The solution is expensive and geared toward enterprise-level clients."
• "The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year."
• "The product is cheap when compared to other products."

Organizations utilize QuickBase as a primary database for asset and customer data management, project and HR management, ERP integration, and ticketing systems. It simplifies tasks with its no-code, low-code platform, aiding in project progress tracking, report generation, and inventory management. QuickBase's API facilitates data access and integration with external systems. Its adaptability and user-friendly interface empower teams across industries to customize applications, sync data, streamline workflows, and enhance collaborative efforts.

QuickBase customer service is highly praised for quick response times, proactive assistance, and effective communication. Many appreciate the knowledgeable and friendly staff who provide comprehensive support and resources. While some note basic responses and limited availability on weekends, most users report efficient problem resolution and helpful tools. Technical support is described as excellent, responsive, and thorough, with live issue resolution and extensive documentation available to users.

Most users found QuickBase's initial setup straightforward due to its intuitive platform and support team. Some noted complexity when implementing advanced features like custom algorithms or integrations, but training and available resources alleviated difficulties. Prebuilt apps and customizable options allowed quick application deployment. Users lacked technical skill appreciated available assistance. Improvement opportunities were identified in learning curves and nuanced system configurations. An easy start was highlighted, with flexibility for more complex solutions as needed.

QuickBase handles scalability efficiently, with many users reporting smooth experiences when expanding their applications and user bases. Companies with hundreds to thousands of users and numerous applications or projects report no major issues. Some encountered limitations due to initial design strategies or data structuring, but adjustments resolved them. QuickBase's potential for growth is significant, though some organizations anticipate future evaluation of alternative platforms as they evolve.

QuickBase is reported as stable by many, with a few experiencing minor downtimes and performance lags. Most users praise its reliability, citing minimal disruptions and effective communication about maintenance. There are occasional slowdowns due to high data storage or simultaneous user activity. Despite this, users consistently rate its stability highly, often scoring it between eight to ten out of ten. Rare moments of downtime are handled swiftly, ensuring QuickBase remains dependable.