SentinelOne Singularity Complete Reviews

Name: SentinelOne Singularity Complete
Brand: SentinelOne
Rating: 4.4 (190 reviews)

Vendor: SentinelOne

4.4 out of 5

190 reviews
98% willing to recommend

3,180 followers

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What is SentinelOne Singularity Complete?

SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

Get the SentinelOne Singularity Complete Buyer's Guide and find out what your peers are saying about SentinelOne Singularity Complete, CrowdStrike Falcon, Microsoft Defender for Endpoint and more!

SentinelOne Singularity Complete is the #2 ranked solution in endpoint security software, #2 ranked solution in top Anti-Malware Tools, #2 ranked solution in XDR Security products, and #3 ranked solution in EDR tools. PeerSpot users give SentinelOne Singularity Complete an average rating of 8.8 out of 10. Based on the analysis of the 190 most recent SentinelOne Singularity Complete reviews, the overall sentiment is positive, with a sentiment score of 7.3. SentinelOne Singularity Complete is most commonly compared to CrowdStrike Falcon: SentinelOne Singularity Complete vs CrowdStrike Falcon. SentinelOne Singularity Complete is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

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SentinelOne Singularity Complete

October 2024

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Featured reviews

Prince Joseph

Group Chief Information Officer at NeST Information Technologies Pvt Ltd

The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.

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Vidya Shree

CTO at Molecular Connections Private Limited

SentinelOne supports both Linux and macOS. All SentinelOne features were equally supported across Windows, Linux, and Mac, whereas CrowdStrike was more heavy on the Windows side. They did not support all features on Linux. The Singularity console provides a unified view. But we already had similar dashboards available to the ones we had engineered ourselves. So it's not a deal-breaker. For us, it was about supporting multiple operating systems. That was more important. So, these dashboards we have are third-party tools integrated with SentinelOne.

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Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

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SentinelOne Singularity Complete mindshare

Product category:

As of November 2024, the mindshare of SentinelOne Singularity Complete in the Endpoint Detection and Response (EDR) category stands at 6.9%, down from 10.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Key learnings from peers

Last updated Nov 1, 2024

Valuable Features

SentinelOne Singularity Complete's most valuable features include its advanced rollback functionality, AI-driven threat prevention, forensic analysis, and user-friendly interface. The platform excels in machine learning for threat detection and offers robust visibility without cloud dependency. It integrates seamlessly with other products, delivering real-time protection and minimal resource impact. Users appreciate its automation, dynamic collections, and ability to handle legacy environments, boosting security while minimizing false positives and operational disruptions.

"The visibility feature is crucial for effective detection analysis."
"When we first looked at SentinelOne, we had a very distributed legacy antivirus environment. Through SentinelOne's platform, we were able to consolidate about eight different antiviruses globally, thus saving money and time."
"We are freeing up our resources and our security analysts' time to focus on the most critical threats to our landscape by not having to chase down false positives."

Room for Improvement

SentinelOne Singularity Complete's console and UI require enhancements for better user experience. Reporting customization and administrative interface improvements are needed. Deployment and upgrade processes are complex and require refinement. The pricing model is seen as high and integration with other systems needs better support. False positives increase administrative overhead and interoperability with certain applications can cause issues. Enhanced training and documentation are suggested for more effective use of features.

"The primary issue is the console's random automatic logouts, requiring users to repeatedly re-enter their username and password."
"There are things that they can do to improve the console or improve the product, and they are making strides in it."
"SentinelOne can continue to make the presentation of relevant and timely data to the analysts as succinct and clear as possible. It will allow analysts to execute remediation or resolution with the least amount of clicks."

ROI

Users report a solid ROI from SentinelOne Singularity Complete due to reduced incident response time and manpower needs. It consolidates functionalities, cutting costs on additional tools. Features like the rollback capability prevent costly ransomware incidents. Cost-effectiveness is enhanced by increased analyst productivity and endpoint security. Many experience significant savings in manpower and downtime, owing to the central management console and cloud benefits, leading to improved operational efficiency and lower security breach risks.

Pricing

Enterprise users generally find SentinelOne Singularity Complete's pricing competitive, especially compared to CrowdStrike, though higher than traditional antivirus solutions. The cost per endpoint typically ranges from $3 to $8 monthly, with discounts available for larger license commitments. Users appreciate the value for money due to its robust features and comprehensive endpoint security offerings, despite the higher initial cost. Many also highlight the flexibility in licensing options, making it suitable for larger enterprises.

"While SentinelOne Singularity Complete carries a higher price tag than some endpoint security solutions, customers find its robust features and return on investment justify the cost."
"SentinelOne makes licensing easy by reducing the number of modules or packages that they have to offer. A lot of other vendors make licensing very complicated with separate modules or separate costs. By bundling necessary features, SentinelOne ensures that security leaders are not left confused by options. This bundling of necessities has served our needs well."
"SentinelOne is significantly less expensive than CrowdStrike. I recently did a price comparison between CrowdStrike and SentinelOne to determine where we are going for the next three years. CrowdStrike is 200% to 300% the cost."

Popular Use Cases

SentinelOne Singularity Complete is primarily used for endpoint protection, antivirus, and EDR capabilities, ensuring security across various platforms including Windows, Mac, and Linux. It helps manage incidents, offers ransomware rollback, and provides real-time monitoring. Organizations deploy it to safeguard workstations, servers, and cloud environments against malware, ransomware, and other cybersecurity threats. They utilize its centralized console for security management, threat detection, automated response, and analytics to enhance their security posture.

Service and Support

SentinelOne Singularity Complete provides fast, detailed technical assistance. They often respond promptly within hours, enhancing user satisfaction. Support staff are knowledgeable and proactive, efficiently handling inquiries and issues. Email and forum-based communication is standard, but some users desire more interactive sessions. While response times are mostly quick, there are instances of delays. SentinelOne's approachable and expert team contributes to an overall positive service experience, often involving direct resolutions without recurring issues.

Deployment

SentinelOne Singularity Complete's initial setup is generally easy and straightforward. Deploying via cloud or on-premises, users report a rapid deployment process, often taking hours to weeks depending on scale. While the cloud-based setup simplifies configuration and management, some challenges arise with deploying on older systems or needing exclusions to prevent false positives. Minor maintenance involves updating agents and managing alerts, typically handled by a small team of administrators.

Scalability

SentinelOne Singularity Complete is recognized for its impressive scalability, supporting thousands of endpoints without significant constraints. Users across various industries highlight its adaptability from small to extensive installations. Feedback notes seamless integration across platforms, with many able to expand as needed. Organizations appreciate the ease of deployment and maintenance. Even in vast environments, it scales efficiently. The management console facilitates straightforward updates and expansions, while its usability remains robust for diverse deployment sizes.

Stability

SentinelOne Singularity Complete has been generally stable, with minimal downtime reported. Some users experienced occasional issues like connectivity loss during updates, higher resource consumption, and interoperability challenges. Many found the platform reliable, with several users rating its stability highly. Instances of performance hiccups were noted, but they were usually resolved. Users expressed satisfaction with the improved stability of recent versions, highlighting the platform's reliability when deployed correctly and maintained actively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SentinelOne Singularity Complete Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

Financial Services Firm

Government

Retailer

Educational Organization

Construction Company

Healthcare Company

University

Comms Service Provider

Non Profit

Insurance Company

Real Estate/Law Firm

Energy/Utilities Company

Media Company

Legal Firm

Hospitality Company

Wholesaler/Distributor

Outsourcing Company

Performing Arts

Recreational Facilities/Services Company

Transportation Company

Pharma/Biotech Company

Consumer Goods Company

Aerospace/Defense Firm

Logistics Company

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Learn more about SentinelOne Singularity Complete

SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

SentinelOne offers intensive training and support to meet every organization’s unique business needs.

SentinelOne's levels of services and support include, but are not limited to:

SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

Threat Hunting & Response Services

Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

Reviews from Real Users

Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

SentinelOne Singularity Complete was previously known as Sentinel Labs, SentinelOne Singularity.