Skype for Business offers integrated communication tools for professional environments, featuring audio/video calls, screen sharing, and easy meeting setups. It ensures effective virtual meetings and supports global connectivity.


| Product | Mindshare (%) |
|---|---|
| Skype for Business | 4.3% |
| Zoom Workplace Business | 7.7% |
| Webex | 5.7% |
| Other | 82.3% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Virtual Meetings | Apr 27, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Apr 27, 2026 | Download |
| Comparison | Skype for Business vs Zoom Workplace Business | Apr 27, 2026 | Download |
| Comparison | Skype for Business vs Webex | Apr 27, 2026 | Download |
| Comparison | Skype for Business vs TeamViewer | Apr 27, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| TeamViewer | 4.3 | 3.8% | 93% | 108 interviewsAdd to research |
| Zoom Workplace Business | 4.2 | 7.7% | 95% | 234 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 13 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 103 |
| Midsize Enterprise | 32 |
| Large Enterprise | 38 |
Designed for businesses needing efficient collaboration and communication, Skype for Business integrates smoothly with Outlook, reducing phone costs and enhancing team interactions. Known for its stability and user-friendly interface, it supports conferencing, file transfer, and international dialing. Although there is room for improvement in audio/video quality and performance consistency, its ability to facilitate remote communication and virtual meetings makes it a popular choice.
What are the key features of Skype for Business?Skype for Business is widely used across industries such as education, for lectures and academic collaborations, and in corporate environments for client consultations and team meetings. Despite the competition from Microsoft Teams, it remains a viable option due to its cost-effectiveness and ease of use across different devices.
Skype for Business was previously known as Skype for Business Plan 1, Skype for Business Plan 2, Lync Server.
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| Author info | Rating | Review Summary |
|---|---|---|
| Executive at a government with 201-500 employees | 4.5 | I’ve used Skype for Business for over five years and find it reliable for small meetings, screen sharing, and call history access, though I prefer its audio detection to improve; overall, it outperforms Teams in several areas. |
| Senior Strategy Advisor at Plat4mation | 3.0 | We use Skype for Business primarily for conference calls, finding its audio and chat functions valuable due to their time-saving capabilities and good telephone integration. However, the technology is outdated and needs transitioning to Microsoft Teams. |
| Senior at Krajowy Depozyt Papierów Wartosciowych S.A. | 5.0 | I primarily use Skype for Business to communicate with my doctor and within my company, appreciating its simple video and voice quality. However, I'm concerned about its lack of integration with other products, unlike Microsoft Teams. |
| AVP - Testing & QA at Sheorey Digital Systems Pvt. Ltd. | 4.0 | I use Skype for Business to connect with Teams clients and vendors and share large files. Its video capability and strong performance are valuable, but improvements are needed for long sessions to prevent disconnections. Previously, I used Webex. |
| IT Infrastructure Systems, Services and Virtualization Specialist at IRISA | 3.5 | We use Skype for Business for tasks like meter switching and unified communications. It's valuable for its persistent chat and server capabilities. However, improvements for mobile endpoints and better integration with Microsoft solutions are needed. Previously, we used BigBlueButton and other communication platforms. |
| Director Of Information Technology at Multitech Soporte Profesional IT | 3.5 | Skype for Business is simple and straightforward, making it valued for its ease of use. However, it lacks reporting functionality, which I need to enhance our various departmental processes. Despite this, the return on investment seems justified at present. |
| Senior ICT Consultant at CGI Inc | 3.0 | I found Skype for Business stable and scalable for communication, particularly for remote work. Yet, I now use Microsoft Teams and see it as more integrated and useful, rating Skype for Business a six out of ten overall. |
| IT engineer at JCCM | 4.0 | I use Skype for Business for video calls at work, and while the video quality is fine, it lacks features. The chat function needs improvement and more flexibility is needed for making calls. I switched from Microsoft Teams due to security concerns. |