Trend Micro Worry-Free Services Suites Reviews

Name: Trend Micro Worry-Free Services Suites
Brand: Trend Micro
Rating: 4.2 (10 reviews)

4.2 out of 5

10 reviews
80% willing to recommend

What is Trend Micro Worry-Free Services Suites?

Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.

Get the Trend Micro Worry-Free Services Suites Buyer's Guide and find out what your peers are saying about Trend Micro Worry-Free Services Suites, CrowdStrike Falcon, Microsoft Defender for Endpoint and more!

Trend Micro Worry-Free Services Suites is the #15 ranked solution in top Managed Detection and Response (MDR) solutions, #17 ranked solution in top Email Security solutions, #21 ranked solution in XDR Security products, and #38 ranked solution in endpoint security software. PeerSpot users give Trend Micro Worry-Free Services Suites an average rating of 8.4 out of 10. Trend Micro Worry-Free Services Suites is most commonly compared to CrowdStrike Falcon: Trend Micro Worry-Free Services Suites vs CrowdStrike Falcon. Trend Micro Worry-Free Services Suites is popular among the small business segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Buyer's Guide

Trend Micro Worry-Free Services Suites

January 2025

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Helped 838,713 peers since 2012

Featured reviews

NaveedUddin

Head / Senior Manger IT at Fotco

We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.

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Isaac Shemaria

Co-Founder at OptiSec Zero Trust Security

The product is deployed in a remote workforce environment. Depending on the requirements of the company's clients, who may have a tool like Active Directory, which is integrated into their network, the deployment of Trend Micro Worry-Free Services Suites in a remote workforce environment becomes easy. In my company, we usually follow the process of creating a mailing list. I think everyone included in the mailing list can click and install the agent. The most impactful feature of the product on our company's organizational security stems from the email protection that the tool provides. Before choosing the product, I recommend others to consider factors like how important technical support is for your organization. Usually, there are no breakdowns in the product. If you don't have a tech-savvy person in your company, it is better to deal with a partner. I recommend the product to others who plan to use it. For SMBs, I rate the overall solution an eight out of ten.

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Urs Schuerch

Information Technology Engineer at Ingenias AG

Trend Micro Worry-Free Sevices Suits is a cloud-based solution, but you have a local client or a local agent installed on each device. I would not recommend the solution to other users because of its price. I've discovered similar solutions with similar specifications that only cost about half as much. I can integrate another solution with my remote management and monitoring tool. I've asked my boss not to renew the contract with Trend Micro and to go to a different vendor. Overall, I rate the solution a six out of ten.

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Trend Micro Worry-Free Services Suites mindshare

Product category:

As of February 2025, the mindshare of Trend Micro Worry-Free Services Suites in the Endpoint Protection Platform (EPP) category stands at 0.8%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

PeerAnalyst reports

Type	Title	Date
Category	Endpoint Protection Platform (EPP)	Feb 22, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 22, 2025	Download
Comparison	Trend Micro Worry-Free Services Suites vs Microsoft Defender for Endpoint	Feb 22, 2025	Download
Comparison	Trend Micro Worry-Free Services Suites vs SentinelOne Singularity Complete	Feb 22, 2025	Download
Comparison	Trend Micro Worry-Free Services Suites vs CrowdStrike Falcon	Feb 22, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	11.1%	96%	125 interviews Add to research
Microsoft Defender for Endpoint	4.0	11.2%	94%	190 interviews Add to research

Valuable Features

Trend Micro Worry-Free Services Suites offers behavior detection, resource-efficient operation, and endpoint protection. Features include malware and ransomware protection, web filtering, and device control. The ease of deployment, multi-tenancy, cloud app security, and seamless integration are praised. Security monitoring is provided 24/7 with minimal breaches. It enables centralized control through a cloud-based console, allowing device security management, automatic scanning, and web access restriction. XDR enhances collaboration across different security aspects, aiding user-friendly configuration.

"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The load balancer feature is excellent."

Room for Improvement

Trend Micro Worry-Free Services Suites needs improvements in its agent for Windows and Linux, better integration with remote monitoring, and management capabilities. The pricing is a concern, particularly for non-profit organizations. Users report difficulties with documentation, changing configurations, and accessing support. The EDR and log management features require enhancements, and the UI is seen as outdated. Users request better analytics, training access, network vulnerability scanning, and licensing cost management.

"The pricing of Trend Micro is a little bit higher compared to Sophos."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"Network vulnerability scanning could be improved."

ROI

Users highlighted cost savings and improved efficiency after implementing Trend Micro Worry-Free Services Suites. Businesses experienced reduced IT overhead, noting easier management and fewer security incidents. They achieved better threat protection and lower downtime. Enhanced safeguards and quick deployment impressed users. Positive feedback centered on the ease of integration and the value it brought in terms of time and resource savings.

Pricing

Trend Micro Worry-Free Services Suites offers pricing that varies based on user experience, ranging from reasonable to expensive. Enterprises have reported yearly licensing fees that are perceived as high, with concerns about increasing costs. Some find the price point competitive and affordable, with both monthly and yearly subscription options available. Pricing updates are provided quarterly, allowing for access to current details. Generally, it is considered mid-range compared to other solutions like Sophos.

"The product is available at a very good price point."
"We pay a yearly licensing fee for the solution, which is too expensive."
"I rate the tool's pricing a five out of ten."

Popular Use Cases

Organizations primarily use Trend Micro Worry-Free Services Suites for endpoint protection against malware, viruses, targeted attacks, and spear-phishing. It manages email security, EDR, and SOC activities while offering real-time monitoring. It provides a configurable dashboard for managing WESB Services and policies across networks. Users appreciate its performance in small and medium businesses, offering affordability and usability with minimal configuration needs. It supports VPN access through certificates and includes weekly scans for comprehensive security.

Service and Support

Trend Micro Worry-Free Services Suites receives mixed feedback on support. Users find technical assistance knowledgeable and responsive, but experience with it varies, receiving ratings from as low as three to eight out of ten. Time zone differences contribute to delays, affecting satisfaction. Customer service garners high praise, scoring nine out of ten from users.

Deployment

Trend Micro Worry-Free Services Suites's initial setup is straightforward and generally rated eight out of ten in terms of ease. Deployment time varies based on user numbers and environment, taking longer for manual installations. Cloud-based setup is quick, usually within hours, though deploying individual endpoints requires 10-15 minutes. Policies can be complex for those lacking active or local directories, but agent installation is easy with a provided download link. Performance issues may arise post-installation.

Scalability

Trend Micro Worry-Free Services Suites is considered scalable by various users, with ratings from seven to ten. It supports small to medium enterprises, accommodating up to 500 devices. Some feedback points to limitations tied to internet connectivity and cloud resources. Others note its ease of integration and scaling. Satisfaction varies, as some users find the scalability exceptional, while others observe restrictions.

Stability

Many users rate the stability of Trend Micro Worry-Free Services Suites highly, with scores ranging from six to ten out of ten. Some report a need for regular updates to ensure optimal performance, as missed updates can compromise protection. Others find it stable and reliable without downtime, essential for their operations. Occasional issues are noted, but overall there is satisfaction with its dependability, supporting day-to-day activities effectively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trend Micro Worry-Free Services Suites Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

18%

Security Firm

10%

Retailer

Comms Service Provider

Government

Financial Services Firm

Manufacturing Company

Healthcare Company

Media Company

Non Profit

University

Real Estate/Law Firm

Outsourcing Company

Hospitality Company

Construction Company

Energy/Utilities Company

Insurance Company

Wholesaler/Distributor

Educational Organization

Recreational Facilities/Services Company

Logistics Company

Pharma/Biotech Company

Compare Trend Micro Worry-Free Services Suites with alternative products

Learn more about Trend Micro Worry-Free Services Suites

This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.

What are the most important features?

Behaviour Detection: Identifies threats using heuristics.
Efficient Resource Usage: Operates without significant system drag.
Endpoint and Malware Detection: Ensures robust virus and threat mitigation.
Antivirus and Ransomware Protection: Safeguards devices from malicious software and ransomware attacks.
Web Filtering: Monitors and restricts access to specific websites.
Device Control: Manages and restricts removable device usage.
Multi-Tenancy: Streamlines management across multiple tenants.
Cloud App Security: Protects Office 365 and Gmail from threats.
XDR Feature: Enhances threat detection across endpoints, networks, and cloud apps.

What benefits or ROI should users look for in the reviews?

Improved Security: Comprehensive endpoint and cloud protection enhances overall security.
Resource Efficiency: Minimal system impact ensures devices operate smoothly.
Ease of Deployment: Fast and simple configuration and installation processes.
Comprehensive Threat Management: Ability to manage and mitigate a wide range of cyber threats.
Enhanced Management: Multi-tenancy provides effective administration across different units.

Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.