Webex Reviews

Name: Webex
Brand: Cisco
Rating: 4 (123 reviews)

Vendor: Cisco

4.0 out of 5

123 reviews
86% willing to recommend

1,347 followers

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What is Webex?

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

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Webex is the #2 ranked solution in top Virtual Meetings solutions. PeerSpot users give Webex an average rating of 8.0 out of 10. Webex is most commonly compared to TeamViewer: Webex vs TeamViewer. Webex is popular among the midsize enterprise segment, accounting for 86% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 83% of all views.

Helped 813,418 peers since 2012

Featured reviews

AlexandruCioruta

Senior manager at Ernst & Young

We use the solution for third-party meetings The most valuable features of the solution are communication, screen sharing, and collaboration. Webex makes it easier to handle third-party online meetings and to interact with people and your partners. Sometimes, the solution lags because of…

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Cosme Cardoso

Senior Software and Production Engineer S at WEX Inc. (NYSE: WEX)

We use Webex primarily to get predictive information about our system. For instance, it alerts us if there's a change in application behavior, like latency in transactions or when CPU and memory usage are 100 percent. This helps us ensure our processes stay stable The tool alerts us when there…

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NagendraNekkala

Senior Manager ICT & Innovations at Bangalore International Airport Limited

We use the solution for daily communication and collaboration in our organization Webex is a good tool for collaboration. It has mail exchange features. We can have team meetings and video conferences. The interactive sections are good. We can have online sessions. We can use the solution to…

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Webex mindshare

As of October 2024, the mindshare of Webex in the Virtual Meetings category stands at 16.3%, up from 14.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Virtual Meetings

Key learnings from peers

Last updated Aug 18, 2024

Valuable Features

"Webex is a collaboration tool that helps you with remote support and collaboration."
"The product saves time and money."
"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."

Room for Improvement

"The solution's initial setup process is lengthy."
"The solution must provide a plan to extend the subscription by three months."
"I have had issues with the frequent updates from Webex."

Pricing

"The tool is expensive."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"The tool's licensing is expensive, but it should be cheaper."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Webex Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

83%

Computer Software Company

Government

Financial Services Firm

Manufacturing Company

University

Comms Service Provider

Retailer

Healthcare Company

Compare Webex with alternative products

Learn more about Webex

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Webex was previously known as Cisco Spark.

Product Video

Webex customers

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.