Webex Reviews

Name: Webex
Brand: Cisco
Rating: 4.0 (123 reviews)

Vendor: Cisco

4.0 out of 5

123 reviews
86% willing to recommend

1,349 followers

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What is Webex?

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Get the Webex Buyer's Guide and find out what your peers are saying about Webex, TeamViewer, Zoom and more!

Webex is the #2 ranked solution in top Virtual Meetings solutions. PeerSpot users give Webex an average rating of 8.0 out of 10. Webex is most commonly compared to TeamViewer: Webex vs TeamViewer. Webex is popular among the midsize enterprise segment, accounting for 86% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 84% of all views.

Helped 825,625 peers since 2012

Featured reviews

AlexandruCioruta

Senior manager at Ernst & Young

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

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NagendraNekkala

Senior Manager ICT & Innovations at Bangalore International Airport Limited

The solution is not as user-friendly as other collaboration tools. The user interface is not easy to use. The navigation of the solution is different from other products. It is a challenge. Integrating the product is not as easy as other collaboration tools because specific APIs must be deployed for integration. The user experience must be improved. It will be helpful if the vendor provides better training manuals.

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Wajid Khattak

Procurement Officer at Emerging Systems

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

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Webex mindshare

As of January 2025, the mindshare of Webex in the Virtual Meetings category stands at 17.1%, up from 14.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Virtual Meetings

PeerAnalyst reports

Type	Title	Date
Category	Virtual Meetings	Jan 5, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 5, 2025	Download
Comparison	Webex vs Zoom	Jan 5, 2025	Download
Comparison	Webex vs Skype for Business	Jan 5, 2025	Download
Comparison	Webex vs Microsoft Teams	Jan 5, 2025	Download

Title	Rating	Mindshare	Recommending
TeamViewer	4.3	7.4%	91%	87 interviews Add to research
Zoom	4.2	11.9%	94%	207 interviews Add to research

Valuable Features

"Webex is a collaboration tool that helps you with remote support and collaboration."
"The product saves time and money."
"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."

Room for Improvement

"The solution's initial setup process is lengthy."
"The solution must provide a plan to extend the subscription by three months."
"I have had issues with the frequent updates from Webex."

Pricing

"The tool is expensive."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"The tool's licensing is expensive, but it should be cheaper."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Webex Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

84%

Computer Software Company

Government

Financial Services Firm

Manufacturing Company

University

Comms Service Provider

Retailer

Compare Webex with alternative products

Learn more about Webex

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Webex was previously known as Cisco Spark.

Product Video

Webex customers

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.