Try our new research platform with insights from 80,000+ expert users
Webex Logo

Webex Reviews

Vendor: Cisco
4.0 out of 5
Badge Leader
1,348 followers
Start review

What is Webex?

Get the report
Helped 842,466 peers since 2012

Featured Webex reviews

Webex mindshare

As of March 2025, the mindshare of Webex in the Virtual Meetings category stands at 17.6%, up from 15.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Virtual Meetings

PeerAnalyst reports based on Webex reviews

TypeTitleDate
CategoryVirtual MeetingsMar 27, 2025Download
ProductReviews, tips, and advice from real usersMar 27, 2025Download
ComparisonWebex vs ZoomMar 27, 2025Download
ComparisonWebex vs Skype for BusinessMar 27, 2025Download
ComparisonWebex vs Microsoft TeamsMar 27, 2025Download
Suggested products
TitleRatingMindshareRecommending
TeamViewer4.36.8%91%87 interviewsAdd to research
Skype for Business3.911.9%79%62 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
82%
Computer Software Company
4%
Government
3%
Financial Services Firm
2%
Manufacturing Company
1%
Comms Service Provider
1%
University
1%
Retailer
1%
Healthcare Company
1%

Compare Webex with alternative products

Learn more about Webex

Webex customers

Related questions

 

Webex reviews

Sort by:
AlexandruCioruta - PeerSpot user
Senior manager at Ernst & Young
Verified user of Webex
Apr 15, 2024
Used to conduct online third-party client meetings or third-party vendor meetings

Pros

"The most valuable features of the solution are communication, screen sharing, and collaboration."

Cons

"Sometimes, the solution lags because of performance issues."
NS
IT manager at IRPC PCL
Verified user of Webex
Feb 27, 2024
Improves team collaboration within businesses and offers integration capabilities

Pros

"The product improves team collaboration in our company since it integrates with Microsoft Teams or other vendors."

Cons

"The product's user interface is an area with shortcomings, making it an area where improvements are required."
Find out what your peers are saying about Webex. Updated March 2025
842,466 professionals have used our research since 2012.
BM
SAP Consultant at Ford Motor Company
Verified user of Webex
Apr 30, 2024
Easy to use for setting up groups and conversations and good for integrating with other applications

Pros

"Webex improved our overall team collaboration."

Cons

"There could be more some AI-related features. "
NagendraNekkala - PeerSpot user
Senior Manager ICT & Innovations at Bangalore International Airport Limited
Verified user of Webex
Mar 8, 2024
Video quality and security is good, but the user interface is not easy to use

Pros

"The video quality is good."

Cons

"The user interface is not easy to use."
Wajid Khattak - PeerSpot user
Procurement Officer at Emerging Systems
Verified user of Webex
Aug 16, 2024
Easy to use, enables remote meetings, and saves time and money

Pros

"The product saves time and money."

Cons

"The solution must provide a plan to extend the subscription by three months."
Prachitya Dubey - PeerSpot user
National Product Manager at Targus Technologies Pvt Ltd
Verified user of Webex
Apr 24, 2024
Allows to share screen and hold virtual meetings easily

Pros

"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."

Cons

"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."
Cosme Cardoso - PeerSpot user
Senior Software and Production Engineer S at WEX Inc. (NYSE: WEX)
Verified user of Webex
Apr 26, 2024
Product version discussed: 6.4
Provides predictive information about system and triggers alerts when the resource consumption reaches 100 percent

Pros

"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them. "

Cons

"Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial. "
Kodanda Ramji C.S - PeerSpot user
Manager | Engineering | Cloud Managed Services at Sify Technologies
Verified user of Webex
Apr 26, 2024
Is user-friendly and offers good security features

Pros

"The product's initial setup phase was straightforward."

Cons

"All the features are not enabled in the web mode of the product."