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Akamai Enterprise Application Access vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Akamai Enterprise Applicati...
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
Cloud Access Security Brokers (CASB) (14th), Access Management (16th), ZTNA as a Service (15th), Secure Access Service Edge (SASE) (18th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

ZTNA as a Service Market Share Distribution
ProductMarket Share (%)
Akamai Enterprise Application Access2.4%
Zscaler Zero Trust Exchange Platform15.7%
Prisma Access by Palo Alto Networks11.7%
Other70.2%
ZTNA as a Service
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access13.3%
Cisco Umbrella15.1%
Prisma Access by Palo Alto Networks9.2%
Other62.400000000000006%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
DE
Platform Manager at Globe Telecom
Centralized authentication streamlines global access with single sign-on and auto-scaling for seamless user experience
We use Akamai Enterprise Application Access for centralized authentication for our global customers. It provides a solution for consolidated authentication on our platform. We use the service to manage access for our global consumers, not for remote access for our employees My favorite part of…
Mohan Janarthanan - PeerSpot reviewer
Assosiate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The console is cloud-based, which is something I really appreciate."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"My favorite part of the Akamai Enterprise Application Access service is its SSO and auto-scaling capabilities."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."
"The solution is stable."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"Zscaler Internet Access gives visibility, which is important to have, and the fact that it is usable everywhere is a significant advantage."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"I would recommend Zscaler Internet Access due to its ease of use and deployment, with a user-friendly interface."
"The solution has reduced cyberattacks."
 

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The dashboards for local use could be better."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Its pricing could be better."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"The pricing could be lower for Akamai Enterprise Application Access."
"In terms of user experience, it could be better."
"I would like to see more training and video documentation."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"Sometimes it's not easy to use during large deployments of workstations."
"We'd like for them to include some sort of antivirus tool."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"The price is great it is all-inclusive, they use an enterprise cost model. That's what we like compared to other users. This is one of the main attractions of Akamai Enterprise Application Access. It's already an enterprise cost model established with us for services."
"The license can be shared based on the number of active users."
"Licensing is based on user count."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The pricing for Zscaler Internet Access could be made cheaper."
"The price is competitive. It's not cheap and it's not expensive."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"Our monthly fee is around R3000."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Manufacturing Company
13%
Computer Software Company
8%
Healthcare Company
7%
Energy/Utilities Company
7%
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise38
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What needs improvement with Akamai Enterprise Application Access?
The pricing is a bit expensive for our market. Although it is cheaper compared to alternatives, Akamai Enterprise App...
What is your primary use case for Akamai Enterprise Application Access?
We use Akamai Enterprise Application Access ( /products/akamai-enterprise-application-access-reviews ) for centralize...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
 

Also Known As

iBoss Cloud Platform
Soha
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Bugcrowd, InPowered, Spirent Communications
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service. Updated: January 2026.
881,227 professionals have used our research since 2012.