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Akamai Enterprise Application Access vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Akamai Enterprise Applicati...
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
Cloud Access Security Brokers (CASB) (14th), Access Management (16th), ZTNA as a Service (15th), Secure Access Service Edge (SASE) (19th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
58
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

ZTNA as a Service Market Share Distribution
ProductMarket Share (%)
Akamai Enterprise Application Access2.4%
Zscaler Zero Trust Exchange Platform15.7%
Prisma Access by Palo Alto Networks11.7%
Other70.2%
ZTNA as a Service
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access13.3%
Cisco Umbrella15.1%
Prisma Access by Palo Alto Networks9.2%
Other62.400000000000006%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
DE
Platform Manager at Globe Telecom
Centralized authentication streamlines global access with single sign-on and auto-scaling for seamless user experience
We use Akamai Enterprise Application Access for centralized authentication for our global customers. It provides a solution for consolidated authentication on our platform. We use the service to manage access for our global consumers, not for remote access for our employees My favorite part of…
Mohan Janarthanan - PeerSpot reviewer
Assosiate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its initial setup was straightforward."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"It was a very easy product to install. It can be deployed very fast."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"The console is cloud-based, which is something I really appreciate."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"My favorite part of the Akamai Enterprise Application Access service is its SSO and auto-scaling capabilities."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"​After a proper implementation, the maintenance is very low.​"
"Overall, we're very happy with our product."
"The most valuable feature is the ability to drop packets."
"There is no lag in service when accessing the internet."
"Zscaler Internet Access integrates effectively, especially with the high-level IP services."
"SSL inspection is a valuable feature."
 

Cons

"Sometimes, obviously, there are bugs."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The pricing could be lower for Akamai Enterprise Application Access."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"I would like to see more training and video documentation."
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"The solution's pricing is on the higher side. It would be better if it could be lower."
"Sometimes, support isn't available."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"The license can be shared based on the number of active users."
"Licensing is based on user count."
"The price is great it is all-inclusive, they use an enterprise cost model. That's what we like compared to other users. This is one of the main attractions of Akamai Enterprise Application Access. It's already an enterprise cost model established with us for services."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"The price is competitive. It's not cheap and it's not expensive."
"The pricing is fair based on its competitive market."
"The price of Zscaler Internet Access should improve, it is expensive."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The tool is moderately priced."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Manufacturing Company
14%
Computer Software Company
9%
Healthcare Company
8%
Energy/Utilities Company
6%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise37
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What needs improvement with Akamai Enterprise Application Access?
The pricing is a bit expensive for our market. Although it is cheaper compared to alternatives, Akamai Enterprise App...
What is your primary use case for Akamai Enterprise Application Access?
We use Akamai Enterprise Application Access ( /products/akamai-enterprise-application-access-reviews ) for centralize...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
 

Also Known As

iBoss Cloud Platform
Soha
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Bugcrowd, InPowered, Spirent Communications
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Zscaler, Cato Networks and others in ZTNA as a Service. Updated: October 2025.
879,422 professionals have used our research since 2012.