Arcserve UDP vs Bacula Enterprise comparison

Arcserve and Bacula Systems are both solutions in the Backup and Recovery category. Arcserve is ranked #26 with an average rating of 6.5, while Bacula Systems is ranked #24 with an average rating of 10.0. Arcserve holds a 1.1% mindshare in BRS, compared to Bacula Systems’s 1.0% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 90% of Bacula Systems users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,466 Views
2,145 Comparison Views

85% willing to recommend

Bacula Enterprise

Read 10 Bacula Enterprise reviews

2,522 Views
1,236 Comparison Views

90% willing to recommend

Arcserve UDP

Bacula Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Bacula Enterprise are both robust data protection solutions. Users are happier with Bacula Enterprise's features but acknowledge that Arcserve UDP provides better pricing and support.

Features: Arcserve UDP users value its comprehensive data recovery options, cloud integration, and straightforward deployment. Bacula Enterprise users find its extensive backup automation, advanced customization capabilities, and high-level scalability beneficial. Users indicate Bacula's features cater better to complex environments.

Room for Improvement: Arcserve UDP users suggest improvements in scalability, performance speed during large data backups, and reporting tools. Bacula Enterprise users recommend enhanced reporting tools, a more intuitive management experience, and a streamlined setup process. Bacula's complexity in management remains a critical gap.

Ease of Deployment and Customer Service: Arcserve UDP deployment is considered straightforward with strong customer support. Bacula Enterprise, while offering powerful deployment options, is often seen as more complex to set up. Users find Arcserve UDP's customer service more responsive and helpful.

Pricing and ROI: Arcserve UDP has a more affordable setup cost according to user reviews. Bacula Enterprise, although more expensive, delivers higher ROI because of its feature set and automation capabilities.

To learn more, read our detailed Arcserve UDP vs. Bacula Enterprise Report (Updated: November 2025).

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

November 2025

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Helped 873,085 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

26th

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (18th)

Bacula Enterprise

Ranking in Backup and Recovery

24th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Cloud Backup (13th)

Mindshare comparison

As of November 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Bacula Enterprise is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Bacula Enterprise	1.0%
Arcserve UDP	1.1%
Other	97.9%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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GiovanniRamirez

Senior IT Consultant at Xerif

Solid backup tool with good scalability

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a very stable solution...It is a scalable solution."

"It is very stable."

"The solution has no limitations because it does backup for Linux and Windows."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."

"It's simple to set up."

"The ROI is very good because of the speed of the backup."

"Global deduplication is the best feature of this solution."

More Arcserve UDP pros

"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."

"It works great and it provides you with several standard tools to restore your backup, even after a big failure."

"It can be used in virtually any environment we have onsite."

"It brought many advantages - such as the learning curve being very light."

"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."

"Bacula is pretty stable."

"The solution has extensive documentation and a very active community."

"Bacula is very solid, very stable, and very scalable."

Cons

"The initial setup was complex."

"A lot of their new technologies are not very good."

"They could work on their marketing approach. I don't see many people leveraging it."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"The product is not user-friendly."

"Licensing is an area that needs improvement."

"Every time I change the disc, I have to do a full backup."

"The time to backup servers that sit in DMZ must be improved."

More Arcserve UDP cons

"The initial setup could be a bit easier."

"We would like to see an improvement in the functionality of the GUI."

"Easier setup and configuration, perhaps including a GUI, would be an improvement."

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"Many features have been converted to commercial licensing, which restricts their availability."

"A more user-friendly interface (GUI) can be developed."

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."

"It could improve its interface or offer a specific screen for the manager of the company."

Pricing and Cost Advice

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The solution is very expensive."

"Pricing is most likely comparable."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"As an MSP partner, I believe that the prices are fair."

"The price of this product is high and it should be lower."

"The solution is priced well compared to other solutions."

More Arcserve UDP pricing and cost advice

"This is an open-source solution."

"We have a perpetual license."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Government

Non Profit

Computer Software Company

16%

University

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 25% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

HPE Zerto Software vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Manager vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Bareos vs Bacula Enterprise

Compared 43% of the time

UrBackup vs Bacula Enterprise

Compared 13% of the time

Veeam Data Platform vs Bacula Enterprise

Compared 11% of the time

QNAP Backup Solution vs Bacula Enterprise

Compared 6% of the time

Dell PowerProtect Data Domain vs Bacula Enterprise

Compared 4% of the time

More Bacula Enterprise Competitors

Product Reports

Buyer's Guide

Arcserve UDP

November 2025

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

October 2025

Download Bacula Enterprise product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

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Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Bacula Enterprise is a highly scalable, especially robust and secure data backup and recovery software. Its unique low cost subscription model empowers data centers to truly escape data volume price traps. With a high degree of flexibility and customizability, Bacula offers native integration with a wide range of hypervisors, databases, file systems, cloud interfaces and containers. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.

Bacula Systems

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

November 2025

Free Report: Arcserve UDP vs. Bacula Enterprise

Find out what your peers are saying about Arcserve UDP vs. Bacula Enterprise and other solutions. Updated: November 2025.

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