Try our new research platform with insights from 80,000+ expert users

Arcserve UDP vs Bacula Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Bacula Enterprise
Ranking in Backup and Recovery
28th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Cloud Backup (18th)
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Bacula Enterprise is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Roni Alvarenga Ferraresso - PeerSpot reviewer
Easy to use with many useful plugins and extremely helpful technical support
A more user-friendly interface (GUI) can be developed. I would also like a mobile application to manage the Bacula Enterprise environment where I could perform backups and restores directly from my cell phone or tablet. Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive. They need a clearer and faster restore screen to get the information about the data we want to restore; it's a little uncomfortable to find the files to restore on the current screens.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The ROI is very good because of the speed of the backup."
"The product's deployment process was straightforward."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The standard backup and restore feature is most used."
"The solution has extensive documentation and a very active community."
"Bacula is very solid, very stable, and very scalable."
"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."
"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."
"Bacula is pretty stable."
"It works great and it provides you with several standard tools to restore your backup, even after a big failure."
"It can be used in virtually any environment we have onsite."
"It brought many advantages - such as the learning curve being very light."
 

Cons

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"A lot of their new technologies are not very good."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The time to backup servers that sit in DMZ must be improved."
"The solution can improve by allowing older versions to support the latest version of the OS."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"We have to use a Microsoft hypervisor for installation which is expensive."
"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."
"We would like to see an improvement in the functionality of the GUI."
"Many features have been converted to commercial licensing, which restricts their availability."
"It could improve its interface or offer a specific screen for the manager of the company."
"The initial setup could be a bit easier."
"A more user-friendly interface (GUI) can be developed."
"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
 

Pricing and Cost Advice

"The solution is priced well compared to other solutions."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"There is an annual license required for this solution and it is priced well."
"Pricing is most likely comparable."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The price of this product is high and it should be lower."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The pricing is moderate."
"This is an open-source solution."
"We have a perpetual license."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
19%
University
11%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is your experience regarding pricing and costs for Bacula Enterprise?
Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.
What needs improvement with Bacula Enterprise?
Many features have been converted to commercial licensing, which restricts their availability.
What is your primary use case for Bacula Enterprise?
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
Find out what your peers are saying about Arcserve UDP vs. Bacula Enterprise and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.