Arcserve UDP vs Bacula Enterprise comparison

Arcserve and Bacula Systems are both solutions in the Backup and Recovery category. Arcserve is ranked #18 with an average rating of 7.3, while Bacula Systems is ranked #27 with an average rating of 10.0. Arcserve holds a 1.3% mindshare in BRS, compared to Bacula Systems’s 0.8% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of Bacula Systems users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

3,384 Views
2,315 Comparison Views

84% willing to recommend

Bacula Enterprise

Read 10 Bacula Enterprise reviews

1,094 Views
939 Comparison Views

90% willing to recommend

Arcserve UDP

Bacula Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Bacula Enterprise are both robust data protection solutions. Users are happier with Bacula Enterprise's features but acknowledge that Arcserve UDP provides better pricing and support.

Features: Arcserve UDP users value its comprehensive data recovery options, cloud integration, and straightforward deployment. Bacula Enterprise users find its extensive backup automation, advanced customization capabilities, and high-level scalability beneficial. Users indicate Bacula's features cater better to complex environments.

Room for Improvement: Arcserve UDP users suggest improvements in scalability, performance speed during large data backups, and reporting tools. Bacula Enterprise users recommend enhanced reporting tools, a more intuitive management experience, and a streamlined setup process. Bacula's complexity in management remains a critical gap.

Ease of Deployment and Customer Service: Arcserve UDP deployment is considered straightforward with strong customer support. Bacula Enterprise, while offering powerful deployment options, is often seen as more complex to set up. Users find Arcserve UDP's customer service more responsive and helpful.

Pricing and ROI: Arcserve UDP has a more affordable setup cost according to user reviews. Bacula Enterprise, although more expensive, delivers higher ROI because of its feature set and automation capabilities.

To learn more, read our detailed Arcserve UDP vs. Bacula Enterprise Report (Updated: January 2025).

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

18th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Bacula Enterprise

Ranking in Backup and Recovery

27th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Cloud Backup (18th)

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Bacula Enterprise is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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Roni Alvarenga Ferraresso

Director of Information Technology and Telecommunications at Câmara Municipal de Campinas

Easy to use with many useful plugins and extremely helpful technical support

A more user-friendly interface (GUI) can be developed. I would also like a mobile application to manage the Bacula Enterprise environment where I could perform backups and restores directly from my cell phone or tablet. Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive. They need a clearer and faster restore screen to get the information about the data we want to restore; it's a little uncomfortable to find the files to restore on the current screens.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the replication to the cloud and the deduplication."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"It is easy to configure."

"It's simple to set up."

"The most valuable feature of Arcserve UDP is its decompression capability."

"The most valuable feature is the duplication."

"One of the things that I do like about it is that it has a very good deduplication feature."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

More Arcserve UDP pros

"Bacula is very solid, very stable, and very scalable."

"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."

"It brought many advantages - such as the learning curve being very light."

"It can be used in virtually any environment we have onsite."

"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."

"It works great and it provides you with several standard tools to restore your backup, even after a big failure."

"Bacula is pretty stable."

"The solution has extensive documentation and a very active community."

Cons

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

"Backups are very slow and time consuming."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"The time to backup servers that sit in DMZ must be improved."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"It takes much time to verify and consolidate images for backups."

"The support could be more knowledgeable and faster."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

More Arcserve UDP cons

"Easier setup and configuration, perhaps including a GUI, would be an improvement."

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"It could improve its interface or offer a specific screen for the manager of the company."

"We would like to see an improvement in the functionality of the GUI."

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."

"A more user-friendly interface (GUI) can be developed."

"Many features have been converted to commercial licensing, which restricts their availability."

"The initial setup could be a bit easier."

Pricing and Cost Advice

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The price of this product is high and it should be lower."

"As an MSP partner, I believe that the prices are fair."

"I feel that the product is fairly priced."

"The solution is expensive."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"I do not work with the pricing or licensing issues of the solution for our organization."

More Arcserve UDP pricing and cost advice

"This is an open-source solution."

"We have a perpetual license."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Non Profit

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

University

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about Arcserve UDP?

The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...

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What is your experience regarding pricing and costs for Arcserve UDP?

The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.

See all answers

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...

See all answers

Comparisons

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Compared 48% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 10% of the time

Rubrik vs Arcserve UDP

Compared 7% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

HPE StoreOnce vs Arcserve UDP

Compared 6% of the time

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Bareos vs Bacula Enterprise

Compared 55% of the time

UrBackup vs Bacula Enterprise

Compared 17% of the time

Veeam Data Platform vs Bacula Enterprise

Compared 13% of the time

Dell PowerProtect DD (Data Domain) vs Bacula Enterprise

Compared 3% of the time

Veritas NetBackup vs Bacula Enterprise

Compared 3% of the time

More Bacula Enterprise Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2025

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

January 2025

Download Bacula Enterprise product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

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Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Bacula Enterprise is a highly scalable, especially robust and secure data backup and recovery software. Its unique low cost subscription model empowers data centers to truly escape data volume price traps. With a high degree of flexibility and customizability, Bacula offers native integration with a wide range of hypervisors, databases, file systems, cloud interfaces and containers. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.

Bacula Systems

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

January 2025

Free Report: Arcserve UDP vs. Bacula Enterprise

Find out what your peers are saying about Arcserve UDP vs. Bacula Enterprise and other solutions. Updated: January 2025.

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