Try our new research platform with insights from 80,000+ expert users

Arcserve UDP vs Bacula Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Bacula Enterprise
Ranking in Backup and Recovery
26th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Cloud Backup (18th)
 

Mindshare comparison

As of March 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Bacula Enterprise is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
GiovanniRamirez - PeerSpot reviewer
Solid backup tool with good scalability
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ROI is very good because of the speed of the backup."
"Easy restoration and the solution works quickly."
"The solution has no limitations because it does backup for Linux and Windows."
"The ease of use is the best feature of the product."
"The data protection functionality is the most valuable feature of this solution."
"Global deduplication is the best feature of this solution."
"The most valuable feature of Arcserve UDP is live replication."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"It brought many advantages - such as the learning curve being very light."
"Bacula is pretty stable."
"It works great and it provides you with several standard tools to restore your backup, even after a big failure."
"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."
"The solution has extensive documentation and a very active community."
"Bacula is very solid, very stable, and very scalable."
"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."
"It can be used in virtually any environment we have onsite."
 

Cons

"They could work on their marketing approach. I don't see many people leveraging it."
"The technical support of the product is an area of concern where improvements are required."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The solution's reporting could be improved and should provide customized reports."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"We have to use a Microsoft hypervisor for installation which is expensive."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The support could be more knowledgeable and faster."
"We would like to see an improvement in the functionality of the GUI."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"Many features have been converted to commercial licensing, which restricts their availability."
"It could improve its interface or offer a specific screen for the manager of the company."
"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"A more user-friendly interface (GUI) can be developed."
"The initial setup could be a bit easier."
"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."
 

Pricing and Cost Advice

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The price of StorageCraft ShadowProtect is competitive in the market."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"As an MSP partner, I believe that the prices are fair."
"In comparison to other vendors, it is a low-cost solution."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"I do not work with the pricing or licensing issues of the solution for our organization."
"Pricing is most likely comparable."
"We have a perpetual license."
"This is an open-source solution."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
842,651 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Government
8%
Financial Services Firm
8%
Computer Software Company
19%
Financial Services Firm
10%
University
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is your experience regarding pricing and costs for Bacula Enterprise?
Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.
What needs improvement with Bacula Enterprise?
Many features have been converted to commercial licensing, which restricts their availability.
What is your primary use case for Bacula Enterprise?
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
Find out what your peers are saying about Arcserve UDP vs. Bacula Enterprise and other solutions. Updated: March 2025.
842,651 professionals have used our research since 2012.