Arcserve UDP vs Bacula Enterprise comparison

Arcserve and Bacula Systems are both solutions in the Backup and Recovery category. Arcserve is ranked #23 with an average rating of 6.9, while Bacula Systems is ranked #27 with an average rating of 10.0. Arcserve holds a 1.1% mindshare in BRS, compared to Bacula Systems’s 1.0% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 90% of Bacula Systems users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,739 Views
2,328 Comparison Views

85% willing to recommend

Bacula Enterprise

Read 10 Bacula Enterprise reviews

2,877 Views
1,496 Comparison Views

90% willing to recommend

Arcserve UDP

Bacula Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Bacula Enterprise are both robust data protection solutions. Users are happier with Bacula Enterprise's features but acknowledge that Arcserve UDP provides better pricing and support.

Features: Arcserve UDP users value its comprehensive data recovery options, cloud integration, and straightforward deployment. Bacula Enterprise users find its extensive backup automation, advanced customization capabilities, and high-level scalability beneficial. Users indicate Bacula's features cater better to complex environments.

Room for Improvement: Arcserve UDP users suggest improvements in scalability, performance speed during large data backups, and reporting tools. Bacula Enterprise users recommend enhanced reporting tools, a more intuitive management experience, and a streamlined setup process. Bacula's complexity in management remains a critical gap.

Ease of Deployment and Customer Service: Arcserve UDP deployment is considered straightforward with strong customer support. Bacula Enterprise, while offering powerful deployment options, is often seen as more complex to set up. Users find Arcserve UDP's customer service more responsive and helpful.

Pricing and ROI: Arcserve UDP has a more affordable setup cost according to user reviews. Bacula Enterprise, although more expensive, delivers higher ROI because of its feature set and automation capabilities.

To learn more, read our detailed Arcserve UDP vs. Bacula Enterprise Report (Updated: December 2025).

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (17th)

Bacula Enterprise

Ranking in Backup and Recovery

27th

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Cloud Backup (13th)

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Bacula Enterprise is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Arcserve UDP	1.1%
Bacula Enterprise	1.0%
Other	97.9%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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GiovanniRamirez

Senior IT Consultant at Xerif

Solid backup tool with good scalability

The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very stable."

"It is easy to configure."

"The backup is the most valuable feature. It also makes storage very easy."

"The product's deployment process was straightforward."

"Global deduplication is the best feature of this solution."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

More Arcserve UDP pros

"Bacula is very solid, very stable, and very scalable."

"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."

"It brought many advantages - such as the learning curve being very light."

"It can be used in virtually any environment we have onsite."

"Bacula is pretty stable."

"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."

"It works great and it provides you with several standard tools to restore your backup, even after a big failure."

"The solution has extensive documentation and a very active community."

Cons

"The technical support of the product is an area of concern where improvements are required."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"The solution can improve by allowing older versions to support the latest version of the OS."

"A lot of their new technologies are not very good."

"Licensing can be quite difficult."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."

"The support could be more knowledgeable and faster."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

More Arcserve UDP cons

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."

"The initial setup could be a bit easier."

"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."

"We would like to see an improvement in the functionality of the GUI."

"Easier setup and configuration, perhaps including a GUI, would be an improvement."

"Many features have been converted to commercial licensing, which restricts their availability."

"It could improve its interface or offer a specific screen for the manager of the company."

"A more user-friendly interface (GUI) can be developed."

Pricing and Cost Advice

"The solution is not very expensive, but it is not cheap."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"In comparison to other vendors, it is a low-cost solution."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"The price of this product is high and it should be lower."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

More Arcserve UDP pricing and cost advice

"We have a perpetual license."

"This is an open-source solution."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Government

Comms Service Provider

Computer Software Company

15%

University

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What is your experience regarding pricing and costs for Bacula Enterprise?

Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.

See all answers

What needs improvement with Bacula Enterprise?

Many features have been converted to commercial licensing, which restricts their availability.

See all answers

What is your primary use case for Bacula Enterprise?

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 16% of the time

Rubrik vs Arcserve UDP

Compared 6% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 6% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 5% of the time

HPE Zerto Software vs Arcserve UDP

Compared 4% of the time

More Arcserve UDP Competitors

Bareos vs Bacula Enterprise

Compared 34% of the time

Veeam Data Platform vs Bacula Enterprise

Compared 11% of the time

UrBackup vs Bacula Enterprise

Compared 10% of the time

QNAP Backup Solution vs Bacula Enterprise

Compared 7% of the time

Dell PowerProtect Data Domain vs Bacula Enterprise

Compared 4% of the time

More Bacula Enterprise Competitors

Product Reports

Buyer's Guide

Arcserve UDP

January 2026

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

December 2025

Download Bacula Enterprise product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

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Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Bacula Enterprise is a highly scalable, especially robust and secure data backup and recovery software. Its unique low cost subscription model empowers data centers to truly escape data volume price traps. With a high degree of flexibility and customizability, Bacula offers native integration with a wide range of hypervisors, databases, file systems, cloud interfaces and containers. High numbers of enterprise organizations worldwide (incl. NASA, Bank of Austria, Swisscom or Sky PLC) have adopted Bacula Enterprise backup software in mission critical environments because of its advanced features and ability to handle high data volume at very low cost.

Bacula Systems

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.

Buyer's Guide

Arcserve UDP vs. Bacula Enterprise

December 2025

Free Report: Arcserve UDP vs. Bacula Enterprise

Find out what your peers are saying about Arcserve UDP vs. Bacula Enterprise and other solutions. Updated: December 2025.

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