Quest KACE Systems Management Appliance and AWS Systems Manager are prominent competitors in endpoint and infrastructure management solutions. Based on the features and user feedback, AWS Systems Manager often gains the upper hand in automation capabilities, making it a preferred choice for AWS ecosystem users.
Features: Quest KACE offers seamless integration with tools like Bomgar, comprehensive endpoint management features such as scripting, and efficient software distribution allowing centralized control over machines with features like imaging and patch management. AWS Systems Manager is recognized for its automation, infrastructure management, and integration with AWS services like Auto Scaling and CloudWatch, enhancing operational efficiency.
Room for Improvement: Quest KACE can improve its scalability and ease of automation to enhance application update processes and patch management. AWS Systems Manager could benefit from UI intuitiveness, expanding support for different operating systems in its patch management, and adopting an agentless approach to reduce overhead and improve flexibility.
Ease of Deployment and Customer Service: Quest KACE is mainly deployed in on-premises or hybrid environments, with users praising its responsive support, though sometimes slow on complex issues. AWS Systems Manager, built for the public cloud, offers streamlined deployment within the AWS infrastructure. Though generally appreciated, its support can be improved, especially in multi-account management.
Pricing and ROI: Quest KACE is seen as cost-effective for large deployments, providing substantial ROI through its pricing flexibility and operational cost reduction. AWS Systems Manager is cost-efficient within the AWS ecosystem, with many included features on EC2 instances, although increased usage can raise costs, prompting calls for better cost alert systems. Quest KACE might involve higher initial investments compared to the seamless AWS integration.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
Autopilot allows bulk enrollment of devices, making it easy for end users, even those without technical expertise, to use their devices immediately.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.
Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.
Quest KACE Systems Management Appliance is a comprehensive endpoint and service desk management platform. It supports IT operations with functionalities such as ticketing, patch management, software deployment, and asset management.
KACE provides robust automation for managing software distribution and patch tasks. Organizations depend on it for security updates, system compliance, and centralized control over diverse devices. Integration with tools like Bomgar and ServiceNow enhances its remote support capabilities, while its intuitive interface streamlines IT processes, increasing productivity. Managing thousands of endpoints, it supports accreditation compliance and reports on system status and security.
What are the key features of Quest KACE SMA?Quest KACE Systems Management Appliance is implemented across industries needing robust IT management solutions such as healthcare for compliance and security, education for asset tracking, and corporate enterprises for efficient IT operations. Its multifunctional nature caters to diverse industry requirements, enhancing communication and data management.
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