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BambooHR vs MHR iTrent comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BambooHR
Ranking in Benefits Administration
7th
Ranking in Cloud HCM
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
Talent Management (7th)
MHR iTrent
Ranking in Benefits Administration
15th
Ranking in Cloud HCM
23rd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Cloud HCM category, the mindshare of BambooHR is 2.9%, up from 2.2% compared to the previous year. The mindshare of MHR iTrent is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
reviewer2215695 - PeerSpot reviewer
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can easily go to BambooHR to search for any staff member in the company."
"I like the fact that the annual days are calculated automatically and that if annual leave is taken in the future, those days are put on hold. You know at every point how many days of annual leave are you left with and how many are on hold."
"This is a scalable solution. We have not experienced any issues."
"The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information."
"The product is user-friendly."
"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release."
"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
 

Cons

"The color palettes could be changed to make the solution a little more attractive and easier to use."
"If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"It would be useful to have the possibility to assign a task to the different users within the software."
"I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"We cannot add more questions to the assessments if we want to."
"The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
 

Pricing and Cost Advice

"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"It was definitely cheaper than some of the larger systems."
"I rate the tool's pricing an eight out of ten."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
19%
Computer Software Company
15%
Government
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space o...
What do you like most about MHR iTrent?
MHR iTrent's functionality and the payroll part are good.
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
 

Comparisons

 

Also Known As

No data available
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about BambooHR vs. MHR iTrent and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.