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Barracuda Email Protection vs Darktrace comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Office 365 enhances security, reduces costs, integrates effectively with Microsoft tools, and boosts productivity, offering significant ROI.
No sentiment score available
Sentiment score
7.4
Darktrace enhances ROI through effective threat prevention, improved security, and cost savings of 30% to 40% for businesses.
It has also decreased our time to detection and response by about 15 to 20 percent.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
7.8
Barracuda Email Protection's support is highly rated for responsiveness and expertise, though European presence is suggested for time zone issues.
Sentiment score
7.7
Darktrace's customer support is praised for responsiveness and competence, resolving issues swiftly and effectively across diverse needs.
Customer service and support have been fantastic.
The technical support from Darktrace is of high quality.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
7.6
Barracuda Email Protection is highly scalable, efficiently supporting diverse industries with cloud integration and customizable licensing features.
Sentiment score
7.6
Users highly rate Darktrace's scalability, adaptable to large enterprises and extensive networks, though expansion may incur extra costs.
Darktrace has high scalability, and I would rate it a nine out of ten.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.6
Barracuda Email Protection is reliable, stable, and secure, praised for strong cybersecurity, incident support, and manageable IT integration.
Sentiment score
8.5
Darktrace is praised for high stability, minimal downtime, and effective security, with most users rating satisfaction very high.
 

Room For Improvement

Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
Barracuda Email Protection needs improvements in encryption, integration, pricing, compatibility, employee monitoring, storage, archiving, and customer support.
Darktrace needs better SIEM integration, user-friendly interface, reduced false positives, clearer documentation, and enhanced third-party platform connectivity.
I would reduce the cost.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management.
 

Setup Cost

Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
Darktrace offers valuable cybersecurity features, but its high cost and licensing can be challenging for smaller companies.
 

Valuable Features

Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Barracuda Email Protection excels in security, ease of use, AI detection, Microsoft 365 integration, and flexible user management.
Darktrace excels in AI-driven threat detection, offering fast, autonomous responses, comprehensive visibility, and intuitive, data-rich user interface.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
Darktrace is valuable since it offers full packet capture and detailed metadata.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Barracuda Email Protection
Ranking in Email Security
15th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Email Archiving (3rd), Office 365 Protection (4th)
Darktrace
Ranking in Email Security
12th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (4th), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (16th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
Alex Clerici - PeerSpot reviewer
Efficient and easier to manage than other products, especially Microsoft products
Regarding Barracuda Email Protection specifically, I'm quite satisfied. I think there's room for improvement in their other products, especially their cloud firewall protection and ZTNA offerings. Moreover, prices could be more granular, especially for the small business area. Typically, in Italy, the majority of our customers are small businesses. It would be better if the prices could be adjusted for small businesses.
Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
17%
Construction Company
8%
Healthcare Company
7%
Manufacturing Company
6%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
What do you like most about Barracuda Email Protection?
I'm quite satisfied with the graphical user interface for Barracuda products.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite ...
What needs improvement with Barracuda Email Protection?
Barracuda Email Protection needs better reporting and more robust integration with security awareness training platfo...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet tr...
 

Also Known As

MS Defender for Office 365
Barracuda Essentials
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Find out what your peers are saying about Barracuda Email Protection vs. Darktrace and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.