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Celonis vs Process Mining Group ProM comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (10th)
Process Mining Group ProM
Ranking in Process Mining
13th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Process Mining category, the mindshare of Celonis is 12.6%, down from 20.8% compared to the previous year. The mindshare of Process Mining Group ProM is 2.1%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis12.6%
Process Mining Group ProM2.1%
Other85.3%
Process Mining
 

Featured Reviews

Prateek Rao - PeerSpot reviewer
PARTNER & MANAGING DIRECTOR at a financial services firm with 5,001-10,000 employees
Process intelligence has transformed procurement and order cycles and delivers measurable savings
Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, requiring a steep PQL learning curve for non-technical users. Simplifying the interface for business stakeholders would significantly accelerate the process. I think introducing a natural language to query interface would allow business users to query data without writing long PQL. Streamlining guided onboarding flows and offering modular plug-and-play dashboard templates tailored to specific roles would shorten ramp-up time for daily users. I think more transparent and predictable consumption-based pricing models would be helpful as data volume scaling can get costly quickly. I would also love to see native, real-time streaming connectors for unstructured data such as emails and support tickets. The learning curve for new users of Celonis is one of the pain points I raised earlier, and I find it to be quite steep.
Roland Bijvank - PeerSpot reviewer
Lecturer Informatics at Hogeschool Utrecht
Powerful tool, beneficial process mining variants, and scalable
The initial setup of Process Mining Group ProM was easy for me. However, I have been an application manager for quite some time and I am not comparable to the average person. I was able to install the solution within a few minutes. Additionally, we use the solution for summer school, we have to develop course material around it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the vital features is the solution's easy integration with varying sources"
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"Celonis has positively impacted my organization as it holds a Titanium partnership with Celonis."
"The process mapping is most valuable to us."
"The real-time replication was just implemented and is quite useful."
"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."
"The most valuable feature of this solution is the PTS service."
"After implementing this Action Flow, our normal ServiceNow ticketing has been reduced by 70 percent, and vendors are utilizing the Action Flow extensively."
"The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining. They have one option that you can visualize which processes you mine, and that's a very powerful tool."
 

Cons

"The process analytics could be a bit easier."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"Celonis' data engineering processes should be transformed into a low-code structure"
"The only problem is the price; it is a little bit expensive when we compare it to others."
"With every upgrade, the product is completely changed."
"The solution must be more user-friendly."
"With Celonis, the way to use the product is one of the main difficulties users face in our company."
"Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users."
 

Pricing and Cost Advice

"I rate Celonis' pricing a ten out of ten because it is expensive."
"The solution is quite expensive."
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
"Celonis offers free learning possibilities. I am using the free version of Celonis."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"The product is pretty expensive but reasonable."
"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
"Process Mining Group ProM is an open-source solution that is free from the University of Eindhoven. Additionally, students can use it for one month after they have done some practicing with it."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
8%
Outsourcing Company
8%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise47
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, r...
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Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Find out what your peers are saying about Automation Anywhere, Celonis, Microsoft and others in Process Mining. Updated: August 2026.
914,938 professionals have used our research since 2012.