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Celonis vs Process Mining Group ProM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (9th)
Process Mining Group ProM
Ranking in Process Mining
14th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Process Mining category, the mindshare of Celonis is 12.9%, down from 22.6% compared to the previous year. The mindshare of Process Mining Group ProM is 2.1%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis12.9%
Process Mining Group ProM2.1%
Other85.0%
Process Mining
 

Featured Reviews

Prateek Rao - PeerSpot reviewer
Partner & Managing Director at a financial services firm with 5,001-10,000 employees
Process intelligence has transformed procurement and order cycles and delivers measurable savings
Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, requiring a steep PQL learning curve for non-technical users. Simplifying the interface for business stakeholders would significantly accelerate the process. I think introducing a natural language to query interface would allow business users to query data without writing long PQL. Streamlining guided onboarding flows and offering modular plug-and-play dashboard templates tailored to specific roles would shorten ramp-up time for daily users. I think more transparent and predictable consumption-based pricing models would be helpful as data volume scaling can get costly quickly. I would also love to see native, real-time streaming connectors for unstructured data such as emails and support tickets. The learning curve for new users of Celonis is one of the pain points I raised earlier, and I find it to be quite steep.
Roland Bijvank - PeerSpot reviewer
Lecturer Informatics at Hogeschool Utrecht
Powerful tool, beneficial process mining variants, and scalable
The initial setup of Process Mining Group ProM was easy for me. However, I have been an application manager for quite some time and I am not comparable to the average person. I was able to install the solution within a few minutes. Additionally, we use the solution for summer school, we have to develop course material around it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Celonis’ Process Cockpit is valuable."
"Orders are getting faster, clients are happier, and we can also redeploy the resources to process something else."
"The fact that this solution is agnostic and you can map a process across multiple systems almost automatically from the moment that you have the data mapped out, makes our lives much easier."
"In my Celonis experience, it is easy to use and has higher AI capabilities."
"I have found the automatic mapping of the processes themselves to be a valuable feature."
"Action Flows are good."
"Celonis is a very good tool, and as for alternatives, it is the best actually in the market."
"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."
"The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining. They have one option that you can visualize which processes you mine, and that's a very powerful tool."
 

Cons

"The marketplace should offer process connectors for Oracle JDEdwards, and Peoplesoft."
"Celonis does not provide a detailed picture of user activities within processes because it relies on event logs from ERP systems."
"They should leverage the solution's machine learning algorithms."
"The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, requiring a steep PQL learning curve for non-technical users."
"It would help if they had more integration flexibility and automation features."
"The price is high for us."
"Celonis needs to improve the feature channel. They should incorporate more generative AI elements into their solution."
"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."
"Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users."
 

Pricing and Cost Advice

"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"Once we try to scale it up, the product becomes expensive."
"The solution is quite expensive."
"Celonis is expensive, but it is functional."
"It is an expensive solution."
"The solution is expensive."
"The pricing is reasonable."
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
"Process Mining Group ProM is an open-source solution that is free from the University of Eindhoven. Additionally, students can use it for one month after they have done some practicing with it."
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911,952 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise47
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
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Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
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Find out what your peers are saying about Automation Anywhere, Celonis, Microsoft and others in Process Mining. Updated: August 2026.
911,952 professionals have used our research since 2012.