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Celonis vs Process Mining Group ProM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (9th)
Process Mining Group ProM
Ranking in Process Mining
13th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Process Mining category, the mindshare of Celonis is 13.5%, down from 21.9% compared to the previous year. The mindshare of Process Mining Group ProM is 2.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis13.5%
Process Mining Group ProM2.1%
Other84.4%
Process Mining
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
Roland Bijvank - PeerSpot reviewer
Lecturer Informatics at Hogeschool Utrecht
Powerful tool, beneficial process mining variants, and scalable
The initial setup of Process Mining Group ProM was easy for me. However, I have been an application manager for quite some time and I am not comparable to the average person. I was able to install the solution within a few minutes. Additionally, we use the solution for summer school, we have to develop course material around it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found the Orient Explorer to be a valuable feature."
"The real-time replication was just implemented and is quite useful."
"We can use it to discover processes and mitigate the mistakes in the process."
"The process mapping is most valuable to us."
"For O2C alone, we found automation opportunities for 7000 hours, making the ROI recovered within 9 to 11 months."
"They have a very unique product because it gives the user a dashboard, and end-users can easily evaluate the differences and get the required output."
"The most effective feature of Celonis is its capacity to analyze processes and uncover optimization opportunities through its visualizations of process variances."
"I like that the product allows users to connect to different source systems like SAP, ServiceNow, and Salesforce."
"The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining. They have one option that you can visualize which processes you mine, and that's a very powerful tool."
 

Cons

"The cost of Celonis is not competitive when compared to similar tools on the market."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."
"They should leverage the solution's machine learning algorithms."
"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."
"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."
"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."
"I have noticed Celonis and Azure, as Infrastructure-as-a-service do not communicate well with each other. Since Celonis has recently acquired PAF they would try to synergize their operations with Microsoft tools. In the next couple of years, they should be more connected to the Microsoft ecosystems. In the long term, they should integrate more with SAP which is a partner of Microsoft. This would result in cost efficiencies."
"The solution must be more user-friendly."
"Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users."
 

Pricing and Cost Advice

"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
"The pricing is reasonable."
"Celonis is the most expensive solution in the market"
"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"Once we try to scale it up, the product becomes expensive."
"Celonis has the highest pricing in the process mining domain."
"Celonis is a little more expensive than UiPath."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"Process Mining Group ProM is an open-source solution that is free from the University of Eindhoven. Additionally, students can use it for one month after they have done some practicing with it."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
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Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
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Find out what your peers are saying about Automation Anywhere, Celonis, Microsoft and others in Process Mining. Updated: June 2026.
905,526 professionals have used our research since 2012.