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Celonis vs Process Mining Group ProM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (9th)
Process Mining Group ProM
Ranking in Process Mining
13th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Process Mining category, the mindshare of Celonis is 13.5%, down from 21.9% compared to the previous year. The mindshare of Process Mining Group ProM is 2.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis13.5%
Process Mining Group ProM2.1%
Other84.4%
Process Mining
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
Roland Bijvank - PeerSpot reviewer
Lecturer Informatics at Hogeschool Utrecht
Powerful tool, beneficial process mining variants, and scalable
The initial setup of Process Mining Group ProM was easy for me. However, I have been an application manager for quite some time and I am not comparable to the average person. I was able to install the solution within a few minutes. Additionally, we use the solution for summer school, we have to develop course material around it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The real-time replication was just implemented and is quite useful."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"The process mapping is most valuable to us."
"Celonis is one of the best solutions on the market. It offers you a lot of training materials and exposure to its ecosystem. Celonis is trying its best to prepare an ecosystem for it because, without an ecosystem, you will not be able to scale up."
"One of the vital features is the solution's easy integration with varying sources"
"find Action Engine for notifying the user, and also Studio Spark, and knowledge models; all these features are useful."
"Its usage is relatively straightforward after the UI is set up, and there's a lot of pre-built analysis that can be utilized, which saves a lot of time, and overall, it is a good product."
"It extracts the customer business process, and it identifies all the issues in the current business processes."
"The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining. They have one option that you can visualize which processes you mine, and that's a very powerful tool."
 

Cons

"Celonis is good, but it is not comfortable for the India market. I am from India, and the Celonis CPM is not compatible with our country's cybersecurity policy."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."
"The process analytics could be a bit easier."
"It would help if they had more integration flexibility and automation features."
"I have chosen a rating of eight out of ten for Celonis because of the pricing factor, and I believe much can be improved in the visualization."
"Celonis should have the ability to automate in the next release, in my opinion."
"The solution can be a bit expensive."
"Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users."
 

Pricing and Cost Advice

"Celonis has the highest pricing in the process mining domain."
"Celonis is expensive, but it is functional."
"It is only affordable for large or public companies."
"The solution’s pricing is based on APC. It charges you based on the amount of GV that you use."
"Though Celonis is a bit pricey, it is worth it."
"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
"The solution is expensive."
"I rate Celonis' pricing a ten out of ten because it is expensive."
"Process Mining Group ProM is an open-source solution that is free from the University of Eindhoven. Additionally, students can use it for one month after they have done some practicing with it."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
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Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
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Find out what your peers are saying about Automation Anywhere, Celonis, Microsoft and others in Process Mining. Updated: July 2026.
906,829 professionals have used our research since 2012.