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Celonis vs Process Mining Group ProM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (7th)
Process Mining Group ProM
Ranking in Process Mining
13th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Process Mining category, the mindshare of Celonis is 14.6%, down from 19.8% compared to the previous year. The mindshare of Process Mining Group ProM is 2.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis14.6%
Process Mining Group ProM2.1%
Other83.3%
Process Mining
 

Featured Reviews

EA
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
Roland Bijvank - PeerSpot reviewer
Lecturer Informatics at Hogeschool Utrecht
Powerful tool, beneficial process mining variants, and scalable
The initial setup of Process Mining Group ProM was easy for me. However, I have been an application manager for quite some time and I am not comparable to the average person. I was able to install the solution within a few minutes. Additionally, we use the solution for summer school, we have to develop course material around it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Celonis has helped me to identify and prioritize process improvement areas. Because we understand the end-to-end lead time, including waiting times and areas where rework happens, we can see the performance bottlenecks."
"It provides seamless unified views with awesome drill down options."
"One of the vital features is the solution's easy integration with varying sources"
"For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy."
"We are trying to optimize all of our organizational processes with this solution, and it gives full visibility of how a process is run end to end."
"The most valuable features are process mining, task mining, business analytics, and machine learning."
"It's the first solution that combines business competence and capabilities with technological capabilities."
"The training material is good. The information is very systematic, detailed, and comprehensive. They have a training video for almost every single thing, which makes it easier to know how to use the tool."
"The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining. They have one option that you can visualize which processes you mine, and that's a very powerful tool."
"The most valuable feature of Process Mining Group ProM is the toolkit it provides all kinds of variants of process mining."
 

Cons

"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."
"Celonis needs to improve the feature channel. They should incorporate more generative AI elements into their solution."
"There are a few things about Celonis that need improvement."
"The cost could be improved."
"The solution can be a bit expensive."
"The task mining feature of Celonis needs improvement because it's more challenging than it looks."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."
"The price is high for us."
"Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users."
"Process Mining Group ProM could improve user-friendliness and the error messages that are provided are not helpful for end users."
 

Pricing and Cost Advice

"Celonis is expensive, but it is functional."
"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"The product is pretty expensive but reasonable."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
"Though Celonis is a bit pricey, it is worth it."
"Celonis is the most expensive solution in the market"
"I rate Celonis' pricing a ten out of ten because it is expensive."
"Process Mining Group ProM is an open-source solution that is free from the University of Eindhoven. Additionally, students can use it for one month after they have done some practicing with it."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
10%
Financial Services Firm
9%
Energy/Utilities Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise44
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
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Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
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Find out what your peers are saying about Automation Anywhere, Celonis, Microsoft and others in Process Mining. Updated: April 2026.
890,124 professionals have used our research since 2012.