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CrowdStrike Falcon Complete MDR vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon Complete MDR delivers ROI by effectively blocking ransomware, reducing security risks, and ensuring proactive management across locations.
Sentiment score
7.3
Intercept X Endpoint offers strong threat protection with cost-effectiveness, noted for improving network security and delivering positive ROI.
 

Customer Service

Sentiment score
7.1
CrowdStrike Falcon Complete MDR's customer service is generally reliable and responsive, though some users report delays and communication issues.
Sentiment score
6.6
Intercept X Endpoint's customer service is mixed, with varied response times and challenges in Iran due to sanctions.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon Complete MDR offers highly scalable, cloud-based security, seamlessly supporting businesses of all sizes with ease of integration.
Sentiment score
7.7
Intercept X Endpoint is scalable, easily expanding across various organizations, supporting both cloud and on-premise setups with minimal resources.
It is easy to scale with the support of CrowdStrike.
 

Stability Issues

Sentiment score
8.5
CrowdStrike Falcon Complete MDR is highly stable, reliable, efficient, and well-rated, with minor glitches quickly resolved.
Sentiment score
8.0
Intercept X Endpoint is highly stable, reliable, minimally glitchy, seamlessly integrates, receiving generally high satisfaction ratings.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
 

Room For Improvement

CrowdStrike Falcon Complete MDR needs enhancements in reporting, integration, automation, user interface, and support to improve overall functionality.
Intercept X Endpoint needs improvements in user management, integration, support, and performance, with high cost and deployment challenges.
Patch management in vulnerabilities needs improvement.
I would inquire why it is not sold directly to end users.
 

Setup Cost

CrowdStrike Falcon Complete MDR is priced high but offers justified value with extensive security features and cost-saving options.
Intercept X Endpoint's pricing is mid-range, flexible, and justified by features, offering corporate rates, multi-year plans, and discounts.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

CrowdStrike Falcon Complete MDR offers AI-powered threat detection, real-time response, and seamless integration for comprehensive endpoint protection and ease of use.
Intercept X Endpoint excels in machine learning, ransomware protection, ease of use, and offers robust threat detection.
We have achieved 100% success in detection with our clients and have no need for reclamation.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Protection Platform (EPP) (6th), Endpoint Detection and Response (EDR) (7th), ZTNA (9th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 15.8%, up from 15.6% compared to the previous year. The mindshare of Intercept X Endpoint is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Computer Software Company
20%
Manufacturing Company
6%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
 

Also Known As

Falcon Complete
Sophos Intercept X
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Flexible Systems
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Intercept X Endpoint and other solutions. Updated: December 2024.
831,265 professionals have used our research since 2012.