CylanceOPTICS is easy to use.
The product's technical support is slow.
I have been using the product for three years.
CylanceOPTICS is easy to use.
I rate the solution a nine out of ten.
Symantec Endpoint Detection and Response and CylanceOPTICS are competing in the endpoint security market with notable differences. Symantec users show higher satisfaction with pricing and support, while CylanceOPTICS gains favor for its advanced features, making it worth the investment for many users.
Features: Symantec Endpoint Detection and Response is valued for its comprehensive threat intelligence, detailed reporting capabilities, and robust customer support. CylanceOPTICS is praised for its AI-based detection, low false-positive rates, and proactive threat detection.
Room for Improvement: Symantec reviews indicate a need for improved integration with third-party tools, enhanced incident response times, and better user interface design. CylanceOPTICS users desire better onboarding documentation, a more intuitive learning curve, and enhanced customer service training. The onboarding process of CylanceOPTICS particularly stands out as a notable area for needed improvement.
Ease of Deployment and Customer Service: Symantec Endpoint Detection and Response has a straightforward deployment process with robust customer support. CylanceOPTICS offers a smooth deployment but garners mixed reviews on customer service response times. Symantec maintains a slight edge in customer service effectiveness.
Pricing and ROI: Symantec is noted for its competitive pricing and clear ROI benefits. CylanceOPTICS, despite being more expensive, is recognized for its return on investment due to advanced features, with users perceiving it as justified through superior threat protection capabilities.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
Symantec Endpoint Detection and Response (EDR) is a powerful security solution designed to help organizations proactively detect, investigate, and mitigate advanced threats across their endpoint environments. As part of Broadcom's cybersecurity portfolio, Symantec EDR provides comprehensive visibility into endpoint activities, enabling security teams to quickly identify and respond to threats that evade traditional defenses.
Symantec EDR leverages machine learning, behavioral analysis, and global threat intelligence from Symantec's vast network to detect sophisticated threats, including zero-day attacks, ransomware, and advanced persistent threats (APTs). This allows organizations to identify malicious activities early and respond swiftly to mitigate potential damage. The solution offers automated response options that enable security teams to contain and remediate threats quickly.
Symantec EDR provides detailed forensic capabilities, allowing security analysts to dive deep into endpoint data, investigate incidents thoroughly, and understand the scope and impact of attacks. Features such as timeline analysis, incident graphing, and the ability to isolate endpoints enhance investigative efforts and support effective remediation strategies.
With its centralized management console, Symantec EDR offers visibility across the entire endpoint environment, regardless of the operating systems or whether endpoints are on-premise or remote. Symantec EDR seamlessly integrates with other Symantec security solutions, enhancing its detection capabilities and enabling a unified approach to threat management. Its scalable architecture ensures that businesses of all sizes can benefit from its advanced security features without compromising performance.
Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation. Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.
Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.
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