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Dropbox vs Microsoft OneDrive vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Users find Dropbox easy to use, with mixed feedback on technical and billing support response times and varying regional experiences.
No sentiment score available
Sentiment score
8.5
SharePoint support satisfaction varies; premium options and online communities are highly valued, while some find standard support lacking.
 

Room For Improvement

Sentiment score
4.9
Dropbox requires enhancements in security, pricing clarity, collaboration, storage, synchronization, integration, and user interface to compete with rivals.
No sentiment score available
Sentiment score
4.9
SharePoint needs improvements in co-authoring, permissions, search, integration, user interface, mobile, workflow, customization, training, stability, and performance.
 

Scalability Issues

Sentiment score
7.1
Dropbox is highly scalable with easy storage upgrades for paid plans, though some users find competitors easier for scaling up.
No sentiment score available
Sentiment score
7.7
SharePoint efficiently scales for diverse user sizes, with challenges typically arising from configurations rather than inherent limitations.
 

Setup Cost

No sentiment score available
Dropbox offers a free version with 2GB storage and competitive paid plans, with annual subscriptions typically cheaper.
No sentiment score available
No sentiment score available
SharePoint pricing varies by agreement, vendor, and size, with cloud and hybrid models offering cost-saving potentials while requiring careful planning.
 

Stability Issues

Sentiment score
8.7
Dropbox is highly rated for its stability and reliability, with users rarely reporting significant technical issues or performance glitches.
No sentiment score available
Sentiment score
7.9
SharePoint stability depends on infrastructure and practices, improving with updates; well-configured systems face minimal problems and quick resolutions.
 

Valuable Features

Sentiment score
8.3
Dropbox offers device accessibility, seamless sharing, user-friendly interface, Office integration, synchronization, collaboration, security, stability, backup, access control, organization, and versatile storage.
No sentiment score available
Sentiment score
7.8
SharePoint excels in Office integration, document management, collaboration, strong security, and supports global teams with customization options.
 

Mindshare comparison

Cloud Storage
Content Collaboration Platforms
Enterprise Content Management
 

Featured Reviews

Anton Krivonosov - PeerSpot reviewer
An easy-to-use solution that can be used to store files in the cloud and share them with different people
Dropbox is a cloud-based solution. Dropbox is a nice solution to use if you have nothing to hide or aren't afraid that others will view some secrets because you don't know how the company protects them. If you store normal files you don't care much about, you can use Dropbox. Overall, I rate Dropbox a nine out of ten.
CJ Aulisa - PeerSpot reviewer
Keep organized and have access to important files wherever you are
From my own personal experience, I have a story that tells about how and why the product can be improved and it mostly has to do with customer care. This is about a situation that really caused me great aggravation. I am an independent consultant, so I have OneDrive in my business set up and I pay monthly and it bills monthly. I foolishly let my granddaughter get a robot gaming account under my Microsoft account. Because she is only nine years old and she has autism, she really does not understand what she is doing sometimes. She kept buying points for a game she was playing a lot of and I did not know she was doing it. She would go buy $200 a day in robot points, and then I got on my robots bill and found out what was going on. They would not let me separate the accounts so I could stop the billing. If I canceled the account, I would have to cancel her account, and then she would lose all the things that she had done and accumulated in the game. So I removed the credit card, let that account die out, and then started a new account. I made a new password and all that stuff to start over. When you get a new account, they give you a 30-day free trial. Because I use it and knew I wanted it I already bought PowerPoint in the project and they built that. When the trial came near to the end, they sent me an email saying "your trial is coming to an end" and I called them just to make sure that the PowerPoint purchase was not considered part of the trial that they were talking about because I didn't want to lose anything when I let it lapse. They assured me that everything was good. When the trial came to an end. They removed all the files and I had been working on with a client analyzing their IBR (incremental borrowing rate). So I lost all my trees and they totally removed everything I'd spent hours on. I called and tried to find out what was going on. They spent an hour or two on the phone with me trying to go different ways calling different departments to find out where they might still have the data. Turns out they did not. They lost it. So my caution about the product and trial periods is to be careful. Because I had multiple Microsoft accounts, when the first tech checked and looked it up they thought I had a valid license for the new Microsoft account. They were referring to the old one. There is my lesson learned. Besides that episode, I like working with Microsoft products. But then another thing happened. I had another customer and they wanted me to set up on their desktop. So I created a Microsoft account for them so I could use their client email and their OneDrive and all that stuff in their name. For the life of me, I could not get that removed off my desktop after I had it installed. I had to call Microsoft to try and get it working right again. I could not do a regular delete to get rid of the stuff from the other account. It does not let you delete it. So every time I logged in from scratch, it sent up an error saying I had the wrong password for this account. I just do not need that account anymore and there was no way to get rid of it or regain control of the login. They were terrible for support after COVID hit. I want to write an article on the companies that achieved during COVID and then the companies that used it as an excuse to provide poor customer service. Microsoft would be under that jurisdiction. In the end, I would use it again if it worked and I got my password straight. It works great but with the product, you get the behemoth Microsoft customer support services. I have not contacted them lately, so I do not know if they got it working right. When COVID hit, they just went off the deep end claiming they could not fill support requests. Otherwise, I think Microsoft is pretty good. I can not think of anything that I could make OneDrive better. Besides having different outcomes from these experiences with Microsoft products, I have been happy with them.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Educational Organization
58%
Computer Software Company
5%
University
4%
Financial Services Firm
3%
Educational Organization
55%
Financial Services Firm
6%
Computer Software Company
6%
Government
3%
Government
12%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slid...
What do you like most about Microsoft OneDrive?
The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Eve...
What needs improvement with Microsoft OneDrive?
It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It al...
What is your primary use case for Microsoft OneDrive?
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good....
What is your experience regarding pricing and costs for SharePoint?
I have a little understanding of the licensing cost. A separate team handles it. I am not very well-versed in this area.
 

Comparisons

 

Also Known As

No data available
MS OneDrive
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
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