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Elastic Observability vs OpenText Business Process Monitoring comparison

Elastic and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Elastic is ranked #10 with an average rating of 8.8, while OpenText is ranked #42 with an average rating of 7.5. Elastic holds a 2.4% mindshare in APM, compared to OpenText’s 0.5% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.
Elastic Observability
Read 29 Elastic Observability reviews
  • 8,483 Views
  • 6,702 Comparison Views
88% willing to recommend
OpenText Business Process M...
Read 6 OpenText Business Process Monitoring reviews
  • 778 Views
  • 762 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Both OpenText Business Process Monitoring and Elastic Observability are prominent in business process monitoring and observability. Elastic Observability generally has the upper hand with its extensive features and higher user satisfaction in several areas.

What features are offered by OpenText Business Process Monitoring in comparison to Elastic Observability?

OpenText Business Process Monitoring offers straightforward tools, effective process documentation, and real-time monitoring. Elastic Observability provides advanced analytics, seamless integration, and a richer feature set.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Elastic Observability?

OpenText Business Process Monitoring could improve scalability, reporting capabilities, and usability. Elastic Observability could enhance the setup process, optimize performance, and refine its user interface.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Elastic Observability?

OpenText Business Process Monitoring is known for quick deployment and responsive customer service. Elastic Observability, while having a more complex deployment process, also offers supportive customer service.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Elastic Observability?

OpenText Business Process Monitoring is regarded for its cost-effectiveness and decent ROI. Elastic Observability, despite being more expensive, delivers a higher ROI due to advanced features and overall capabilities.

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To learn more, read our detailed Elastic Observability vs. OpenText Business Process Monitoring Report (Updated: February 2026).
Buyer's Guide
Elastic Observability vs. OpenText Business Process Monitoring
February 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
IT Infrastructure Monitoring (15th), Log Management (16th), Container Monitoring (5th), Cloud Monitoring Software (10th)
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 2.4%, down from 6.1% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Elastic Observability2.4%
OpenText Business Process Monitoring0.5%
Other97.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed-Abdelalim - PeerSpot reviewer
Mohammed-Abdelalim
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.
Read full review
Aphiwat Leetavorn. - PeerSpot reviewer
Aphiwat Leetavorn.
CTO at Marco Technology
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its diverse set of features available on the cloud is of significant importance."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"The solution allows us to dig deep into data."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"The price is very less expensive compared to the other solutions."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"I have built a mini business intelligence system based on Elastic Observability."
"The architecture and system's stability are simple."
More Elastic Observability pros
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"The stability has been very good over the years."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
 

Cons

"Simplifying the parsing of logs and manual efforts would also be beneficial."
"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."
"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
"One example is the inability to monitor very old databases with the newest version."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"The only challenging aspect for new users is often writing the query language."
"The interface could be improved."
More Elastic Observability cons
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
 

Pricing and Cost Advice

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"We have been using the open-source version."
"We will buy a premium license after POC."
"Elastic Observability's pricing could be better for small-scale users."
"Pricing is one of those situations where the more you use it, the more you pay."
"The price of Elastic Observability is expensive."
"The product’s pricing needs improvement."
More Elastic Observability pricing and cost advice
"On a three-year license package, it was a good deal."
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
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881,821 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
8%
Government
6%
Performing Arts
13%
Manufacturing Company
9%
Insurance Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
No data available
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
See all answers
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
See all answers
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
See all answers
What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
See all answers
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
See all answers
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
See all answers
 

Comparisons

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Sentry vs Elastic Observability
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Grafana vs Elastic Observability
Compared 6% of the time
New Relic vs Elastic Observability Logo
New Relic vs Elastic Observability
Compared 6% of the time
Datadog vs Elastic Observability Logo
Datadog vs Elastic Observability
Compared 5% of the time
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Compared 22% of the time
Knoa EPM vs OpenText Business Process Monitoring Logo
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Compared 18% of the time
Broadcom DX Application Performance Management vs OpenText Business Process Monitoring Logo
Broadcom DX Application Performance Management vs OpenText Business Process Monitoring
Compared 17% of the time
Instana Dynamic APM vs OpenText Business Process Monitoring Logo
Instana Dynamic APM vs OpenText Business Process Monitoring
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IDERA Precise vs OpenText Business Process Monitoring Logo
IDERA Precise vs OpenText Business Process Monitoring
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More OpenText Business Process Monitoring Competitors
 

Product Reports

Buyer's Guide
Elastic Observability
February 2026
Elastic Observability reportDownload Elastic Observability product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
February 2026
OpenText Business Process Monitoring reportDownload OpenText Business Process Monitoring product report
 

Also Known As

No data available
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Overview

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?
  • Centralized Logging: Streamlines the collection, analysis, and storage of log data.
  • Powerful Search: Provides robust search capabilities for quick access to relevant information.
  • Scalability: Supports growing data needs across diverse environments.
  • Real-time Telemetry: Ensures up-to-date insights and monitoring.
  • Platform Integration: Seamlessly connects with services like Teams and Slack.
  • Data Visualization: Enhances visibility with Elastic APM and Kibana.
What benefits and ROI should users explore in reviews?
  • Cost-effectiveness: Offers significant savings through efficient data management.
  • Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
  • Comprehensive Insights: Supports better business decisions with detailed data analysis.
  • Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText
 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Buyer's Guide
Elastic Observability vs. OpenText Business Process Monitoring
February 2026
Free Report: Elastic Observability vs. OpenText Business Process Monitoring
Find out what your peers are saying about Elastic Observability vs. OpenText Business Process Monitoring and other solutions. Updated: February 2026.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.