TitanHQ SpamTitan and ESET PROTECT Enterprise both compete in the spam filtering and endpoint protection markets. TitanHQ appears to have the upper hand with its personalized support and affordability for small to medium businesses.
Features: TitanHQ SpamTitan provides comprehensive spam filtering, inbound/outbound email scrubbing, SPF/DMARC capabilities, and sandboxing for email attachments. It offers built-in antivirus scanning and user-managed allow/block lists. ESET PROTECT Enterprise focuses on endpoint protection with zero-day protection, EDR, and vulnerability management.
Room for Improvement: Users of TitanHQ SpamTitan report interface navigation issues and the need for enhanced reporting. ESET PROTECT Enterprise users desire improved mobile device management and more practical guidance in documentation.
Ease of Deployment and Customer Service: TitanHQ SpamTitan supports various deployment options and is praised for its swift and expert customer service. ESET PROTECT Enterprise also offers flexible deployments, with generally responsive support, though time zone differences may cause delays.
Pricing and ROI: TitanHQ SpamTitan is noted for its competitive pricing with a pay-per-mailbox structure that appeals to smaller businesses. ESET PROTECT Enterprise is seen as a moderately priced solution, offering justifiable costs given its robust security features.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
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