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IceWarp vs Mimecast Email Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IceWarp
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Email Applications (6th)
Mimecast Email Security
Average Rating
8.0
Number of Reviews
28
Ranking in other categories
Office 365 Protection (5th), Secure Email Gateway (SEG) (4th)
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Jul 18, 2024
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
ShaheenKapery - PeerSpot reviewer
May 20, 2024
Provides valuable security features and has a straightforward setup process
The initial setup process is straightforward and takes a weekend at most. A .com domain can take up to forty-eight hours, while a local domain takes about four to eight hours because it has to propagate through the international DNS records. It is a cloud-only solution. If you're managing email security on-premises, you use your bandwidth to download emails, including spam, and then use your servers to clean it up. For example, say a third of your email is spam; this consumes significant bandwidth and resources. However, if you use Mimecast, they filter the emails on their servers before delivering them to you. It can be a major selling point in regions with expensive bandwidth, such as Africa. You can save bandwidth and improve overall efficiency by offloading the spam filtering to Mimecast.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has great communication capabilities for team chatting and web conferences."
"The groupware module is the most valuable feature."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
"It's scalable and stable."
"The solution has a very good log-in to the UI when compared to other solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"We like the content filtering and secure messaging features."
"It does a good job for us, and its admin console is easy to use."
"Mimecast certainly helped my customers reduce phishing emails."
"The integration is straightforward."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"It's good, it keeps the spam out."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"It offers an easy initial setup."
 

Cons

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Our customers sometimes have problems receiving mail."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The filtering needs more flexibility."
"While it's quick and easy, the initial setup could be more user-friendly."
"The attachment scanning feature doesn't work properly."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"They could provide a unified licensing model, including all the security features."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text."
"The solution is complex and not easy to use."
 

Pricing and Cost Advice

"There are various licensing plans available based on geographic zone."
"The solution is priced well."
"Pricing and licensing is very competitive and in some cases, cheap."
"The license is based on the number of users."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"I would rate the pricing and eight out of ten."
"The solution is inexpensive which is its main benefit."
"Our licensing is on a yearly basis. There were no additional costs."
"It's an expensive solution."
"The product has good pricing in terms of return on investment."
"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
"The customers can select the license packages as per their requirements."
"For what it is, the product is overpriced."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"We pay monthly fees to our provider."
"I'm always going to say the price needs to be lower, but it's reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
7%
Financial Services Firm
7%
Retailer
7%
Computer Software Company
16%
Financial Services Firm
7%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, wi...
What needs improvement with IceWarp?
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboard...
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
The product's interface could be improved to be more user-friendly.
 

Also Known As

No data available
Mimecast Email Security with Targeted Threat Protection
 

Learn More

 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications. Updated: August 2024.
802,829 professionals have used our research since 2012.