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IceWarp vs Mimecast Email and Collaboration Threat Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (10th)
Mimecast Email and Collabor...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
39
Ranking in other categories
Email Archiving (2nd), Secure Web Gateways (SWG) (19th), Office 365 Protection (2nd), Secure Email Gateway (SEG) (3rd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. IceWarp is designed for Email Applications and holds a mindshare of 4.9%, down 5.6% compared to last year.
Mimecast Email and Collaboration Threat Protection, on the other hand, focuses on Secure Email Gateway (SEG), holds 17.1% mindshare, up 11.1% since last year.
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.9%
Google Workspace14.7%
Microsoft Exchange Online10.6%
Other69.8%
Email Applications
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Mimecast Email and Collaboration Threat Protection17.1%
Proofpoint Email Protection21.1%
Microsoft Defender for Office 36519.9%
Other41.9%
Secure Email Gateway (SEG)
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
HS
Email Security Engineer at Logic Infosecurity
Experience high detection and user-friendly policies with reliable email security implementation
The system is not user-friendly because you have to create policies that are mapped in a dictionary. As an IT engineer, I understand how it works, but explaining it to another IT person can be difficult. Having more user-friendly dashboards would improve the work experience. In Mimecast Email Security, checking policies in the dictionary or gateway is very complicated, and not everyone understands this process. If you examine the Check Point portal, it's user-friendly with easily accessible tabs that anyone can explore. With Mimecast Email Security, making changes might impact existing mailboxes. The portal is complicated compared to Check Point's user-friendly interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's voice services work well for our company."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"The solution has a very good log-in to the UI when compared to other solutions."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"IceWarp has multiple applications that are easy to use for many people."
"It's scalable and stable."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It has great communication capabilities for team chatting and web conferences."
"It's good, it keeps the spam out."
"It offers an easy initial setup."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"The solution's performance is good."
"The Large File Send feature comes in handy when you have to send fairly large attachments."
"I would rate Mimecast Email Security a nine out of ten."
"It has all the features required for distribution, such as the ability to mail."
"The product's most valuable features are impersonation protection and phishing countermeasures."
 

Cons

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Our customers sometimes have problems receiving mail."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The solution needs improvements in security, particularly regarding document management."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"The attachment scanning feature doesn't work properly."
"We discussed the phishing aspect, the DNS system, and the key rotation."
"The solution is complex and not easy to use."
"The price could be better, it should be reduced."
"The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"The interface isn't the best. How everything works on the back end is confusing."
"I'd like to have better support from the product in the future."
 

Pricing and Cost Advice

"There are various licensing plans available based on geographic zone."
"It is definitely one of the lowest price solutions."
"Our licensing is on a yearly basis. There were no additional costs."
"I would rate the pricing and eight out of ten."
"The license is based on the number of users."
"The solution is inexpensive which is its main benefit."
"Pricing and licensing is very competitive and in some cases, cheap."
"The solution is priced well."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"I'm always going to say the price needs to be lower, but it's reasonable."
"The product has good pricing in terms of return on investment."
"The price of Mimecast Mailbox Continuity is expensive."
"For what it is, the product is overpriced."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
"Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
12%
Comms Service Provider
11%
Financial Services Firm
6%
Computer Software Company
13%
Financial Services Firm
8%
Manufacturing Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
 

Also Known As

No data available
Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Mimecast Advanced Email Security
 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: March 2026.
884,328 professionals have used our research since 2012.