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IceWarp vs Mimecast Email Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IceWarp
Average Rating
8.4
Number of Reviews
17
Ranking in other categories
Email Applications (6th)
Mimecast Email Security
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
28
Ranking in other categories
Office 365 Protection (5th), Secure Email Gateway (SEG) (4th)
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution's voice services work well for our company."
"IceWarp has multiple applications that are easy to use for many people."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It has great communication capabilities for team chatting and web conferences."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"The solution has a very good log-in to the UI when compared to other solutions."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"It's good, it keeps the spam out."
"The solution is pretty straightforward to use and easy to set up."
"The product is good. To date, we have not faced any challenges."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"We like the content filtering and secure messaging features."
 

Cons

"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The detection rates are an area for improvement."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"They should improve the cookies management feature."
"The solution is complex and not easy to use."
"Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text."
"The platform's cost-effectiveness could be improved."
 

Pricing and Cost Advice

"Our licensing is on a yearly basis. There were no additional costs."
"Pricing and licensing is very competitive and in some cases, cheap."
"The license is based on the number of users."
"The solution is inexpensive which is its main benefit."
"The solution is priced well."
"I would rate the pricing and eight out of ten."
"Costs far less than other solutions."
"There are various licensing plans available based on geographic zone."
"I'm always going to say the price needs to be lower, but it's reasonable."
"The solution is expensive."
"It is a bit expensive."
"There are additional costs beyond the standard licensing fee."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"The product has good pricing in terms of return on investment."
"The customers can select the license packages as per their requirements."
"The product price is moderate. I rate the pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
7%
Computer Software Company
16%
Financial Services Firm
7%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
The product's interface could be improved to be more user-friendly.
 

Also Known As

No data available
Mimecast Email Security with Targeted Threat Protection
 

Learn More

 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: November 2024.
816,406 professionals have used our research since 2012.