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Studio Creatio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
33rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (19th), Process Mining (17th)
Studio Creatio
Ranking in Business Process Management (BPM)
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Rapid Application Development Software (20th), Low-Code Development Platforms (16th), Business Orchestration and Automation Technologies (23rd)
 

Mindshare comparison

As of July 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 0.9% compared to the previous year. The mindshare of Studio Creatio is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Studio Creatio1.2%
iGrafx Process360 Live Platform1.2%
Other97.6%
Business Process Management (BPM)
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product fulfills ninety percent of our needs, and we're happy as users of it."
"The solution is very stable."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"We found the technical support to be helpful."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"The solution's technical support is of good quality since they offer fast and seamless services."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"The scalability of Studio Creatio is commendable, and I would rate it eight out of 10."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"For example, in the banking sector, I optimized a system that was processing 50 applications per day to be 100% automated, with only delivery requiring human intervention, ultimately achieving processing 500 to 600 cards per day, up from 50 to 60 applications, fully automated with minimal human intervention except when delivery was needed."
"Whenever you need a new feature, you can build on top of your session."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"From a 6,000-foot level, just the collaboration piece that we've already gained with our sales cycle is invaluable, absolutely invaluable."
 

Cons

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"They can reduce the cost of the product and make it easily accessible for consultants."
"With iGrafx, the implementation and the licensing were pretty complex."
"The price could be more competitive."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"I would love to see a template and shapes for customer journey mapping."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app."
"Numerous options can make implementation confusing."
"It does not have the ability to run one single large process."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"Creatio needs to stabilize their marketplace."
"The way bpm's infrastructure works, you can only have one data source on a page."
"The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application."
 

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"The tool is reasonably priced."
"It is fairly competitive."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"There is a license required for this solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
10%
Healthcare Company
8%
Computer Software Company
8%
Construction Company
16%
Financial Services Firm
12%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
What is your experience regarding pricing and costs for Studio Creatio?
My experience with pricing, setup cost, and licensing for Studio Creatio is that it is average around the world. Compared to the competition, Studio Creatio is still in the average line because the...
What needs improvement with Studio Creatio?
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example...
What is your primary use case for Studio Creatio?
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on customization and configuration of the environment based on business needs. A specific examp...
 

Overview

 

Sample Customers

Multinational Bank
Rangel Logistics Solutions
Find out what your peers are saying about Studio Creatio vs. iGrafx Process360 Live Platform and other solutions. Updated: June 2026.
903,257 professionals have used our research since 2012.