Studio Creatio vs iGrafx Process360 Live Platform comparison

Studio Creatio vs. iGrafx Process360 Live Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

21st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (17th), Process Mining (9th)

Studio Creatio

Ranking in Business Process Management (BPM)

26th

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Rapid Application Development Software (22nd), Low-Code Development Platforms (18th)

Mindshare comparison

As of March 2025, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 0.7%, up from 0.7% compared to the previous year. The mindshare of Studio Creatio is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

SangameshwarKadole

Senior Process Engineer at Wells Fargo International Solutions

A reasonably stable BPM solution useful for process governance and process mining

The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

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Anatolii Vovniuk

Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council

Customizable, easy to use, and has good built-in dashboards

The tool is available on the cloud as well as on-premise. The ease of setup depends on the complexity of the project. In most cases, we just connect and work. We must create our own team and find a partner to build our own application. If we need to create something new, it will take time. I rate the ease of setup of the cloud version a ten out of ten. However, I would rate the ease of setup of the on-premise version a five or six out of ten. The on-premise version takes longer to deploy. The cloud version can be deployed within minutes. We receive a license key and start working. If all the components are ready, we can deploy the on-premise version within ten days.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"We found the technical support to be helpful."

"Provides a valuable BPMN feature."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"It has simplified compliance with regulations and company standards."

"Simulation is most valuable."

More iGrafx Process360 Live Platform pros

"The tool enables users to work offline through the mobile application."

"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."

"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."

"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"

"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."

"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."

"It is a low-code platform, that is very intuitive."

"Creatio also provides us with scalability, performance and agility."

More Studio Creatio pros

Cons

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"It would be nice to have a Spanish user interface available to us."

"With iGrafx, the implementation and the licensing were pretty complex."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"It can be more user-friendly."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

More iGrafx Process360 Live Platform cons

"It does not have the ability to run one single large process."

"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."

"The documentation must be more technical."

"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."

"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."

"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."

"Creatio needs to stabilize their marketplace."

"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."

More Studio Creatio cons

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"I have heard that the solution's pricing is very competitive."

"The tool is reasonably priced."

"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."

"There is a license required for this solution."

"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."

"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."

"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."

"It is fairly competitive."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

10%

Manufacturing Company

Government

Financial Services Firm

15%

Computer Software Company

14%

Comms Service Provider

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iGrafx?

The solution's technical support is of good quality since they offer fast and seamless services.

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...

What do you like most about Studio Creatio?

The most valuable feature of the solution is that it is a low-code and no-code platform.

What is your experience regarding pricing and costs for Studio Creatio?

The tool is reasonably priced.

What needs improvement with Studio Creatio?

Sometimes, the cloud version provides slow responses. The documentation must be more technical. Sometimes, we need to work with massive external data. We might have 10 to 20 million lines of data t...

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Product Reports

iGrafx Process360 Live Platform

Download iGrafx Process360 Live Platform product report

Studio Creatio

Download Studio Creatio product report

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Intelligent business process management and low-code platform with out-of-the-box solutions and templates

Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.

Creatio

Sample Customers

Multinational Bank

Rangel Logistics Solutions

Studio Creatio vs. iGrafx Process360 Live Platform