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ManageEngine Password Manager Pro vs Safeguard by One Identity comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Cisco Duo enhances security, reduces costs, streamlines processes, and supports remote work, offering significant ROI and peace of mind.
Sentiment score
2.1
ManageEngine Password Manager Pro improved security, productivity, and cost-efficiency by automating password tasks and centralizing access management.
Sentiment score
7.0
Safeguard by One Identity boosts ROI with secure compliance, reducing risks, saving time, and enhancing IT operational efficiency.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Global Associate Director, Services at a leisure / travel company with 1,001-5,000 employees
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
Director at a tech vendor with 10,001+ employees
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
Manager, Data Center at a real estate/law firm with 11-50 employees
It has also reduced the time spent on password management, saving our team time in managing privileged accounts, and is helping with automation that reduces manual efforts.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
Instead of manually reconstructing activity, everything is already logged and searchable, which has improved response time during internal reviews.
Business Development Executive at Digitaltrack
After implementing One Identity Safeguard, we saw a significant drop in manual tasks including password handling, privileged access approvals, and incident troubleshooting.
Business development executive at Digitaltrack solution Pvt Ltd
 

Customer Service

Sentiment score
6.8
Cisco Duo support is praised for quick responses and knowledgeable staff, with generally positive user experiences and varied ratings.
Sentiment score
7.0
ManageEngine Password Manager Pro's support is responsive with knowledgeable staff, but PAM cases may experience delays.
Sentiment score
6.8
One Identity's Safeguard customer service is excellent, knowledgeable, responsive, with suggestions for improved response times in complex cases.
They got back to us quickly, were nice, and gave us what we needed.
Infrastructure Engineer at a government with 501-1,000 employees
I would rate their support 10 out of 10.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Information Technology Contractor at Insight global
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
Network Administrator at a media company with 201-500 employees
Documentation and knowledge base resources are also useful for resolving common issues and understanding product features, making customer support reliable and meeting enterprise expectations.
Sr.Technical Support Executive at DigitalTrack Solution Private Limited
The customer team is knowledgeable and technically strong, especially when dealing with configuration issues, session monitoring, or password-related queries.
Business development executive at Digitaltrack solution Pvt Ltd
I rate support from 1 to 10 overall as 9 because compared to other customer PAM solutions that we have like iRage PAM and Commvault PAM, this is superior and offers a more advanced procedure.
Security Operation Consultant at SecurView
 

Scalability Issues

Sentiment score
7.3
Cisco Duo offers scalable and flexible solutions, easily expanding with organizations' growth through cloud infrastructure and simple licensing.
Sentiment score
6.7
Users report varied experiences with ManageEngine Password Manager Pro's scalability, noting both challenges and effective use in expanding data centers.
Sentiment score
7.6
Safeguard by One Identity is scalable, supporting growth with clustering, but requires planning for large environments.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
Information Technology Contractor at Insight global
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
Cisco Duo is scalable for organizational growth.
Technical Consultant at a tech vendor with 10,001+ employees
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
The system can distribute tasks across nodes, improving performance as demand grows.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The platform is designed to support horizontal scaling, so adding capacity is relatively straightforward without redesigning the entire architecture.
Business Development Executive at Digitaltrack
 

Stability Issues

Sentiment score
8.2
Cisco Duo offers strong reliability, high performance, seamless integration, and consistently high stability ratings for authentication tasks.
Sentiment score
8.9
Users find ManageEngine Password Manager Pro stable, reliable, easy to recover, and praise its performance and dependability.
Sentiment score
8.2
Safeguard by One Identity offers reliable performance with minimal downtime, excelling in stability, even under varying conditions and loads.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
Senior Engineer at Frontline Fighter Ltd
The stability has been excellent.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
I did not notice any downtime or crashes with Cisco Duo.
CTO at Red IT Solutions
With proper sizing and high availability configuration, the system handles multiple concurrent sessions efficiently, making it a dependable and stable platform suitable for enterprise environments.
Sr.Technical Support Executive at DigitalTrack Solution Private Limited
It has been reliable for managing privileged accounts and controlling access to critical systems.
IT Head at Citadel Global
I would rate it a nine out of ten for stability.
Consultant at a outsourcing company with 5,001-10,000 employees
 

Room For Improvement

Cisco Duo needs better integration, navigation, support, customization, detailed reporting, lower pricing, and reduced authentication delays for user satisfaction.
ManageEngine Password Manager Pro needs user interface improvements and affordable pricing, catering mainly to tech-savvy users with limited support.
Safeguard needs improvement in user interface intuitiveness, integration flexibility, deployment complexity, performance, analytics, and cost management.
If you don't have internet access, you can't access your computer, only local access is available.
Security and Network Team Lead
It lacks some dynamic identity management features compared to other products such as SailPoint.
Senior Iam Associate at Cognizant
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
Network Engineer at a university with 10,001+ employees
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
Network Administrator at a media company with 201-500 employees
Better real-time monitoring, clearer authentication error reporting, and simpler troubleshooting tools in One Identity Safeguard would be helpful, especially when working in large and complex environments.
Seniour System Admin at a financial services firm with 51-200 employees
From a governance and security perspective, One Identity Safeguard is very strong; it helps enforce privileged access control, secure credential management, session monitoring, and detailed auditing, which are all important for reducing security risks.
Tester at PantomathGroup
More proactive insights around privileged access, users, and security trends would help security teams identify potential risks faster and improve overall visibility across the environment.
Senior Engineer at Pantomath Group
 

Setup Cost

Cisco Duo offers flexible pricing and licensing, balancing security benefits with cost-effectiveness for enterprises, despite varying opinions.
ManageEngine Password Manager Pro is cost-effective for enterprises, with a 25,000 rands fee, compared favorably to competitors.
Safeguard by One Identity offers higher-priced, scalable security solutions that are justified by robust features and positive user evaluations.
The pricing is acceptable to them.
Vice President at Next Info Tech Solutions Inc
Their website lists $3 per month per user for the Essential license.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
Network Administrator at a media company with 201-500 employees
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Consultant at a outsourcing company with 5,001-10,000 employees
Regarding pricing, it may appear slightly on the higher side initially compared to some alternatives, but when we evaluate it against the security benefits, compliance support, and risk reduction, it proves to be cost-effective in the long run.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
 

Valuable Features

Cisco Duo offers strong multi-factor authentication and easy integration, enhancing security and efficiency across diverse platforms and environments.
ManageEngine Password Manager Pro provides secure, user-friendly password management with strong features, direct machine login, and auditing capabilities.
Safeguard by One Identity enhances security with password vaulting, session monitoring, and efficient integration, improving operational efficiency and compliance.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Network Engineer at a educational organization with 501-1,000 employees
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
Vice President at Next Info Tech Solutions Inc
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Director, Technology at Deer Creek High School
The auditing feature is particularly valuable as it makes privileged account usage auditable.
Network Administrator at a media company with 201-500 employees
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users.
Developer Intern at Stealth
 

Categories and Ranking

Cisco Duo
Sponsored
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (2nd), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
ManageEngine Password Manag...
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Single Sign-On (SSO) (15th), Enterprise Password Managers (16th)
Safeguard by One Identity
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
91
Ranking in other categories
User Entity Behavior Analytics (UEBA) (1st), Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (2nd)
 

Mindshare comparison

Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
ManageEngine Password Manager Pro1.8%
Okta Platform10.9%
Microsoft Entra ID8.4%
Other78.9%
Single Sign-On (SSO)
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Safeguard by One Identity4.4%
Idira Privileged Access Manager8.5%
Teleport3.6%
Other83.5%
Privileged Access Management (PAM)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
reviewer1271400 - PeerSpot reviewer
Network Administrator at a media company with 201-500 employees
Auditing enhances privileged account security with a fast deployment
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days. This process is slower compared to other products from the same manufacturer.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Centralized control has strengthened privileged security and simplified audit investigations
While One Identity Safeguard is a strong and reliable PAM solution, there are a few areas where it can be further improved to enhance user experience and scalability. Regarding the user interface and experience, the UI, while functional, can be a bit complex for new users. A more intuitive and modern dashboard with simplified navigation would improve adoption, especially for non-technical stakeholders. Regarding integration flexibility, although it supports major integrations, expanding out-of-the-box connectors for more cloud-native apps, DevOps tools, and SaaS platforms would be beneficial. Faster and simpler API-based integrations could reduce deployment efforts. Regarding scalability and performance in large enterprise environments, performance tuning and scaling can require additional efforts. Enhancing seamless scalability and high availability configuration would improve enterprise readiness.
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Manufacturing Company
13%
Financial Services Firm
11%
Government
9%
Outsourcing Company
8%
Outsourcing Company
14%
Retailer
10%
Financial Services Firm
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business93
Midsize Enterprise27
Large Enterprise40
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
What needs improvement with ManageEngine Password Manager Pro?
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or s...
What is your primary use case for ManageEngine Password Manager Pro?
We use ManageEngine Password Manager Pro to control privileged accounts. It is specifically meant to randomize passwo...
What advice do you have for others considering ManageEngine Password Manager Pro?
Please keep my name anonymous because I have a code of conduct with the company. Without proper approval, I cannot di...
What is your experience regarding pricing and costs for One Identity Safeguard?
My experience with the pricing, setup cost, and licensing of Safeguard by One Identity is moderate.
What needs improvement with One Identity Safeguard?
Safeguard by One Identity could be improved by making the interface even easier to use, expanding reporting and analy...
What is your primary use case for One Identity Safeguard?
My main use case for Safeguard by One Identity is securing and managing user identities and access across the applica...
 

Also Known As

Duo Security
Password Manager Pro
No data available
 

Overview

 

Sample Customers

Information Not Available
Australian Catholic University
Cavium
Find out what your peers are saying about Okta, Microsoft, One Identity and others in Single Sign-On (SSO). Updated: November 2026.
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