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It has also reduced the time spent on password management, saving our team time in managing privileged accounts, and is helping with automation that reduces manual efforts.
Instead of manually reconstructing activity, everything is already logged and searchable, which has improved response time during internal reviews.
It has reduced inside and external threats, which is essential for preventing privileged user damage, and decreased privileged account incidents by 40%.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
Documentation and knowledge base resources are also useful for resolving common issues and understanding product features, making customer support reliable and meeting enterprise expectations.
The customer team is knowledgeable and technically strong, especially when dealing with configuration issues, session monitoring, or password-related queries.
I sometimes need escalations to reach expertise.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
The system can distribute tasks across nodes, improving performance as demand grows.
The platform is designed to support horizontal scaling, so adding capacity is relatively straightforward without redesigning the entire architecture.
With proper sizing and high availability configuration, the system handles multiple concurrent sessions efficiently, making it a dependable and stable platform suitable for enterprise environments.
It appears designed as a dependable enterprise-grade solution, reflecting well in its production performance.
I would rate it a nine out of ten for stability.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
While it integrates well with standard environments like Active Directory, expanding smoother integration across a wider range of tools would make it even more versatile.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
There are many steps. We are still in the onboarding phase, and it seems very manual.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
It is one of those where the more you buy, the cheaper it is.
It is cheaper than CyberArk.
Regarding pricing, it may appear slightly on the higher side initially compared to some alternatives, but when we evaluate it against the security benefits, compliance support, and risk reduction, it proves to be cost-effective in the long run.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users.
| Product | Mindshare (%) |
|---|---|
| ManageEngine Password Manager Pro | 1.9% |
| Okta Platform | 10.4% |
| Microsoft Entra ID | 9.8% |
| Other | 77.9% |
| Product | Mindshare (%) |
|---|---|
| One Identity Safeguard | 4.4% |
| CyberArk Privileged Access Manager | 10.4% |
| Delinea Secret Server | 4.5% |
| Other | 80.7% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 57 |
| Midsize Enterprise | 28 |
| Large Enterprise | 29 |
ManageEngine Password Manager Pro is a robust platform designed to streamline password management with strong security measures, user-friendliness, and affordability, despite some limitations in interface complexity and pricing concerns.
ManageEngine Password Manager Pro acts as a comprehensive password vault aimed at streamlining administrative, privileged, and system account security needs. It facilitates seamless login, robust password compliance, and offers an intuitive interface, although some users find complexity. Capabilities like automatic password generation, resetting, and auditing privileged accounts are essential for maintaining security. Despite some concerns about GUI complexity and pricing, many opt for it due to the balance of features supporting efficient password and authorization management.
What are the key features of ManageEngine Password Manager Pro?In industries with significant IT infrastructure needs, such as finance or healthcare, ManageEngine Password Manager Pro is implemented to manage and secure access to service accounts and web accounts, facilitating collaborative access sharing, privileged account control, and service account management. Infrastructure teams leverage its auditing and session recording capabilities, though not all utilize session recordings, ensuring access credentials are managed efficiently.
One Identity Safeguard manages and monitors privileged access, enhancing security with features like automatic session recording, real-time monitoring, and credential rotation. It integrates seamlessly, supports compliance with audit trails, and improves operational efficiency across organizations. This robust platform significantly bolsters security protocols while controlling sensitive operations.
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