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Mist AI and Cloud vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
8.2
Number of Reviews
22
Ranking in other categories
Wireless LAN (9th)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
Event Monitoring (4th), Network Monitoring Software (16th)
 

Mindshare comparison

Mist AI and Cloud and SCOM aren’t in the same category and serve different purposes. Mist AI and Cloud is designed for Wireless LAN and holds a mindshare of 2.3%, down 3.4% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 8.0% mindshare, down 9.3% since last year.
Wireless LAN
Event Monitoring
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Scalable and AI-driven automation helps in quick implementation
I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"Ability to control the access points by groups."
"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."
"SCOM provides alerting capabilities and threshold settings, which are helpful for monitoring."
"The most valuable feature of SCOM is real-time alerts."
"I like the historical reporting of observer metrics."
"Being able to make and customize management packs and send out notifications is very valuable."
"We have found the scalability capabilities to be okay."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
 

Cons

"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"The solution lacks documentation."
"There are some technical issues that may require attention"
"Mist AI and Cloud need to improve the configuration speed."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear."
"Of course, price is always an issue with Microsoft and could be improved."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"The solution’s initial setup is difficult."
"In a future release, they should add email notification alerts."
"The price could be improved."
"​I would like to better be able to monitor Oracle processes.​"
 

Pricing and Cost Advice

"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"The price of this product is approximately the same as competing products in the market."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"The price is not cheap, but it's a reliable solution and very easy for management."
"Mist AI and Cloud is expensive."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"It is more expensive than the competition."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"SCOM's pricing is average."
"It is the cheapest product available in the market."
"We have to pay for a license and the price is fine for us."
"The pricing is good, and it's part of their system center suite."
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Top Industries

By visitors reading reviews
Educational Organization
31%
Computer Software Company
15%
Financial Services Firm
6%
Retailer
5%
Financial Services Firm
16%
Computer Software Company
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear. From a Juniper perspective, there is a need for further improvements in t...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is likely to be phased out in favor of more compatible tools like Icinga ( /products/icinga-reviews ) for application monitoring or when moving to cloud solutions like CloudWatch and Azure ( /...
 

Comparisons

 

Also Known As

Mist Access Points
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Dialog Telekom
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