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Mist AI and Cloud vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
8.2
Number of Reviews
22
Ranking in other categories
Wireless LAN (9th)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
Event Monitoring (4th), Network Monitoring Software (14th)
 

Mindshare comparison

Mist AI and Cloud and SCOM aren’t in the same category and serve different purposes. Mist AI and Cloud is designed for Wireless LAN and holds a mindshare of 2.4%, down 3.6% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 7.9% mindshare, down 9.5% since last year.
Wireless LAN
Event Monitoring
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Scalable and AI-driven automation helps in quick implementation
I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."
"AI is the most valuable feature."
"It's really easy to provision and support. Those are its main features."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"Has an extremely good feature set."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"SCOM provides alerting capabilities and threshold settings, which are helpful for monitoring."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"Setting up SCOM is straightforward and takes about an hour as long as you have all your firewalls and DNS settings in place."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
 

Cons

"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"The solution doesn't provide mail notifications currently."
"There is no local support for Mist in Brazil."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
"There are some technical issues that may require attention"
"Of course, price is always an issue with Microsoft and could be improved."
"In future releases, I would like to see APM solutions and dashboards like Grafana."
"Application monitoring must be improved."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The management of the servers could be better."
"The solution can be improved by expanding to cloud usage."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"On-prem network monitoring is something that could be improved drastically."
 

Pricing and Cost Advice

"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The price of this product is approximately the same as competing products in the market."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"The solution is expensive in Brazil."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"It is more expensive than the competition."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"We have an enterprise agreement that includes this product as part of it."
"It is the cheapest product available in the market."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"We have to pay for a license and the price is fine for us."
"There is a license needed to use this solution and it is paid annually."
"The pricing and licensing are fair."
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Top Industries

By visitors reading reviews
Educational Organization
32%
Computer Software Company
15%
Financial Services Firm
6%
Retailer
6%
Financial Services Firm
16%
Computer Software Company
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear. From a Juniper perspective, there is a need for further improvements in t...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is likely to be phased out in favor of more compatible tools like Icinga ( /products/icinga-reviews ) for application monitoring or when moving to cloud solutions like CloudWatch and Azure ( /...
 

Comparisons

 

Also Known As

Mist Access Points
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Dialog Telekom
Find out what your peers are saying about Hewlett Packard Enterprise, Ruckus, Cisco and others in Wireless LAN. Updated: March 2025.
842,651 professionals have used our research since 2012.