Mist AI and Cloud vs SCOM comparison

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5,342 views|3,777 comparisons
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76% willing to recommend
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Read 78 SCOM reviews
1,369 views|821 comparisons
86% willing to recommend
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Executive Summary

We performed a comparison between Mist AI and Cloud and SCOM based on real PeerSpot user reviews.

Find out what your peers are saying about HPE Aruba Networking, Cisco, Ruckus and others in Wireless LAN.
To learn more, read our detailed Wireless LAN Report (Updated: June 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The AI capabilities of Mist Wireless are superior to other OEMs.""The solution is pretty generic and easy to use.""The solution is stable.""You can easily monitor, manage, and cover all your IT equipment.""The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done.""With Mist, every Wednesday they roll out new features.""Overall, we've been very pleased with the performance.""The most valuable feature of the solution is Marvis, the AI-driven network management system."

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"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses.""Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved.""It's really easy to provision and support. Those are its main features.""AI is the most valuable feature.""The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive.""The most useful aspect of Mist AI and Cloud is automation capabilities.""If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient.""Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."

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"The solution has improved our overrides and the ability to start services if they're stopped.""SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence.""The ease of deployment, especially on Windows platforms, is valuable.""They have great integration with the active directory.""The monitoring features are the most valuable. We have seen a major benefit from that so far.""It can send messages to our ticketing system.""The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises.""The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."

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Cons
"Juniper Mist Wireless Access Points’ support services need improvement.""They should include SD-WAN features to it.""The pricing is very high in the Indian market.""Enrolling into the tool is a tedious process.""Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage.""The pricing should be made cheaper.""Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features.""I need a bit more time with it before criticizing the features."

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"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option.""The inter-functionality with other vendors was a negative for us.""The user experience should be improved. It's not user-friendly.""Configuration could be improved.""The solution doesn't provide mail notifications currently.""Mist AI and Cloud should improve its integrations.""There is no local support for Mist in Brazil.""If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."

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"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on.""They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great.""The solution should be more user-friendly and offer a better user interface.""The price could be improved.""On-prem network monitoring is something that could be improved drastically.""There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches.""The console feature is very poor, and it would be very good for us if this were improved.""Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."

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Pricing and Cost Advice
  • "We pay maybe 1000 SEK per year, per access point."
  • "Juniper Wireless AP's price is a little more expensive than other solutions, but you get what you pay for."
  • "The pricing is something Juniper Wireless Access Points (AP Series) can work on. The pricing is very high compared to the competition."
  • "The pricing is too high."
  • "The solution is expensive."
  • "I rate Juniper Mist's pricing a ten out of ten since it is expensive."
  • "I rate the pricing an eight out of ten."
  • "The pricing is fair."
  • More Juniper Mist Wireless Access Points Pricing and Cost Advice →

  • "The price of this product is approximately the same as competing products in the market."
  • "The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
  • "The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
  • "The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
  • "Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
  • "I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
  • "The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
  • "The price is not cheap, but it's a reliable solution and very easy for management."
  • More Mist AI and Cloud Pricing and Cost Advice →

  • "The pricing and licensing are fair."
  • "Our licensing fees are approximately $30 per user, per month."
  • "If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
  • "It is more expensive than the competition."
  • "SCOM is part of the System Center suite and I am satisfied with the pricing."
  • "We have an enterprise agreement that includes this product as part of it."
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • More SCOM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Juniper Mist is very reasonable in terms of pricing, especially when compared to competitors like Cisco.
    Top Answer:Someone enrolled in the tool will deploy it in our organization. Later, I could not enroll in the account until they… more »
    Top Answer:AI-driven automation helps implement the solution quickly.
    Top Answer:The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
    Top Answer:Most of our customers are global companies. There is no local support for Mist in Brazil. There is no equipment for… more »
    Top Answer:The tool helps to monitor Windows servers. It offers alerts from a central location.
    Top Answer:It is the cheapest product available in the market. I rate the pricing a one out of ten.
    Top Answer:SCOM needs to improve its usability.
    Comparisons
    Also Known As
    Juniper Wireless Access Points (AP Series), Mist Access Points
    Mist Access Points
    System Center Operations Manager, SCOM 2012
    Learn More
    Overview

    Juniper Wireless Access Points work in conjunction with Juniper Mist Cloud Services and Mist AI to deliver premier wireless access capabilities. The Juniper Mist Edge extends microservices to the campus to bring agility and scale while enabling new applications at the edge.

    Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

    Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

    Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

    With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

    SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

    SCOM Features

    SCOM has many valuable key features. Some of the most useful ones include:

    • Application monitoring
    • Database monitoring
    • Threshold alerts
    • IT Asset Discovery
    • Predictive capabilities
    • Server usage monitoring and capacity forecasting
    • Application performance management console
    • Server availability and performance monitoring
    • Collaboration tools
    • Virtualization monitoring
    • Patch management
    • Out-of-the box templates to monitor applications
    • Application dependency mapping and thresholding

    SCOM Benefits

    There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

    • Management and monitoring of Windows as well as Unix/Linux platforms
    • Remotely connect to Windows machines and perform administrative tasks from the console itself
    • Custom dashboard creation to help monitor the datacenter with ease
    • Agent based monitoring
    • Integrates well with other Microsoft products
    • Easy to use and reliable

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

    A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

    PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

    Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

    A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

    A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

    Sample Customers
    Information Not Available
    Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
    Dialog Telekom
    Top Industries
    REVIEWERS
    Educational Organization25%
    Computer Software Company25%
    Newspaper13%
    Healthcare Company13%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company7%
    Government7%
    Educational Organization6%
    REVIEWERS
    Computer Software Company21%
    Educational Organization14%
    Real Estate/Law Firm14%
    Government14%
    VISITORS READING REVIEWS
    Educational Organization24%
    Computer Software Company19%
    Manufacturing Company6%
    University6%
    REVIEWERS
    Financial Services Firm21%
    Retailer13%
    Government10%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company12%
    Government11%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise19%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise17%
    Large Enterprise53%
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise28%
    Large Enterprise52%
    REVIEWERS
    Small Business19%
    Midsize Enterprise23%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    Wireless LAN
    June 2024
    Find out what your peers are saying about HPE Aruba Networking, Cisco, Ruckus and others in Wireless LAN. Updated: June 2024.
    772,649 professionals have used our research since 2012.

    Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. Mist AI and Cloud is rated 7.6, while SCOM is rated 7.8. The top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Aruba Wireless, Cisco Wireless, ExtremeCloud IQ and Mojo Networks, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager.

    We monitor all Wireless LAN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.