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Netskope vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
7.0
Netskope's support is generally effective and knowledgeable, though some note delays and suggest improvements in speed and availability.
Sentiment score
7.3
Palo Alto Networks' Prisma Access support is knowledgeable and friendly, though users note occasional delays in response times.
They are very fast, responsive, and knowledgeable.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Room For Improvement

Sentiment score
4.8
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Sentiment score
5.2
Netskope needs improvements in integration, UI, reporting, support, and security features, with emphasis on pricing and stability.
Sentiment score
4.8
Prisma Access requires better third-party integration, support, interface, pricing, and compatibility, with enhanced machine learning and technical support.
It is not as intuitive as the rest of the platform.
There is currently no DLP on-premises.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
 

Scalability Issues

Sentiment score
8.2
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
7.6
Netskope is praised for its scalable cloud-based infrastructure, suitable for varying company sizes, especially small to medium businesses.
Sentiment score
7.7
Prisma Access efficiently scales for varied users with easy licensing, supporting global enterprises and flexible growth without new hardware.
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
They declare an SLA regarding delays, making it a solid solution.
To scale, one would need to upgrade or acquire more hardware.
 

Setup Cost

Sentiment score
6.4
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Sentiment score
5.8
Netskope offers varied pricing and licensing, rated medium to expensive but competitive, often requiring annual fees with negotiation potential.
Sentiment score
5.5
Prisma Access offers comprehensive features and flexible licensing, considered costly but providing significant protection and technological benefits.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Stability Issues

Sentiment score
8.2
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.1
Netskope is highly stable with 99.99% uptime, occasional setup issues, resolved quickly; users rate stability 8-10 out of 10.
Sentiment score
8.0
Prisma Access is highly rated for stability and performance, despite minor configuration delays and occasional bugs.
We've experienced zero downtime.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
 

Valuable Features

Sentiment score
7.7
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Sentiment score
8.1
Netskope offers comprehensive SaaS governance, CASB features, and real-time protection, valued for ease of use and scalability.
Sentiment score
8.5
Prisma Access offers robust security, zero-trust, seamless access, easy management, and app protection with DLP, WildFire, and Cortex integration.
The solution's mental health function can detect if someone needs help.
Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Ranking in Secure Access Service Edge (SASE)
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (13th), Internet Security (4th), Web Content Filtering (4th), ZTNA as a Service (13th)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
5th
Ranking in Secure Access Service Edge (SASE)
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Cloud Access Security Brokers (CASB)
1st
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
61
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Enterprise Infrastructure VPN (4th), ZTNA as a Service (2nd)
 

Mindshare comparison

As of November 2024, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.6%, down from 1.8% compared to the previous year. The mindshare of Netskope is 12.5%, down from 13.3% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 21.4%, down from 22.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
HemantKumar4 - PeerSpot reviewer
Effective for managing shadow IT and provides continuous data protection for users connected to the internet
I'd suggest that any company not heavily dependent on Microsoft could consider starting with Netskope. Cloud journey also matters; if you're deeply involved in the cloud, Netskope is a good solution to safeguard your cloud data. Overall, I would rate the solution an eight out of ten. I deduced two points: one for their feature modification and one for the feature maturity of the solution.
TejasJain - PeerSpot reviewer
Provides actionable insights, secures all applications, and has global coverage
It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work.
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Use our free recommendation engine to learn which Secure Access Service Edge (SASE) solutions are best for your needs.
816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
18%
Financial Services Firm
15%
Manufacturing Company
8%
Insurance Company
5%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
What is your experience regarding pricing and costs for Netskope CASB?
The cost is comparable to other vendors, and it depends on the customer's needs.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
The licensing cost of Prisma Access is calculated per unique user, with each user being able to connect up to eight d...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Netskope vs. Prisma Access by Palo Alto Networks and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.