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NinjaOne vs SanerNow CyberHygiene Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
10th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (7th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (6th)
NinjaOne
Ranking in Vulnerability Management
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (6th), Network Monitoring Software (10th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (1st)
SanerNow CyberHygiene Platform
Ranking in Vulnerability Management
50th
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Endpoint Detection and Response (EDR) (43rd), Patch Management (18th), Risk-Based Vulnerability Management (20th)
 

Mindshare comparison

As of August 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of NinjaOne is 1.0%, up from 0.8% compared to the previous year. The mindshare of SanerNow CyberHygiene Platform is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
NinjaOne1.0%
SanerNow CyberHygiene Platform0.5%
Other97.3%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
JU
Information Technology Supervisor at DMCI Homes, Inc.
Can automate updates and manage software licenses more effectively
Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools. Before, we struggled with setting policies and making changes to workstations. Now, we can automate updates and manage software licenses more effectively. We monitor who's using various licenses like Office, CAD, Visio, and Lumion.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"TruRisk Insights is the most important innovation they've released this year."
"CSPM is currently the most used feature, and we are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs."
"Vulnerability and threat detection and assessment of the criticality of the vulnerabilities exposed are most valuable."
"I highly recommend Qualys TotalCloud to other users."
"The best part I like is the on-demand scans."
"The best features in Qualys TotalCloud include the total asset management of the cloud environment. It is very easy to export the report and see the vulnerabilities related to the cloud specifically."
"If I had to say something positive about the product that brings me the biggest benefit, I would say it has accurate reports, gets new update CVEs, zero-day attack detection, and is easy to manage with its GUI."
"Qualys TotalCloud provides unified vulnerability and threat assessment for IaaS and SaaS and a single prioritized view of risk, which helps reduce my workload by not having to combine multiple sources."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"The most important aspect of this tool is the security it provides our company."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"It just works as advertised and serves the purpose for which we got it."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
 

Cons

"It is already perfect, but they can bring some newer dashboards and customization options for the dashboard. It would be great to be able to include on-prem assets on the dashboard."
"The areas in the solution that have room for improvement include the UI/UX design, which should be improved, and they should integrate more artificial intelligence into the product."
"An area for improvement would be to focus on risks related to AI, such as large language models and potential data leakage."
"I would like the ability to disable certain default built-in policies as they can be misleading when creating dashboards. That is the top one."
"Their customer support needs improvement."
"We would like to see Windows-based sensors available in Qualys, as this would make the platform more versatile and support a broader range of environments."
"The support is not up to the mark and seems to be overburdened."
"Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA."
"Customer support is active and proactive, but not reachable 24/7, which is an issue."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
"I want NinjaOne to improve the reports."
"NinjaOne's dashboard could be easier to use."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"SanerNow CyberHygiene Platform needs to incorporate more documentation."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
 

Pricing and Cost Advice

"The cost is high, but it meets our organizational needs."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
"Qualys TotalCloud is cost-efficient and was selected for its value compared to other products."
"Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits."
"Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform."
"TotalCloud's price is about right where I would expect it to be."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"Its pricing is great."
"NinjaRMM uses a subscription model."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The pricing is reasonable and cheaper than ConnectWise."
"We got a pretty good deal. It was fairly affordable."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"The product's pricing depends on the number of PCs or devices."
"The pricing is reasonable - we paid about 2.5 million for 3,500 nodes."
"As with several other solutions such as Microsoft MECM and SCCM, the licensing for SanerNow involves per-device pricing for each kind of product or service on offer."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Outsourcing Company
12%
Comms Service Provider
10%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
8%
Outsourcing Company
14%
Comms Service Provider
9%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise30
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
To be totally honest, I do not have any best features because I have had a bad experience using this tool, especially...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is vulnerability management and exposure management. I use this tool to evalua...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...
What is your experience regarding pricing and costs for SanerNow?
The pricing is reasonable - we paid about 2.5 million for 3,500 nodes.
What needs improvement with SanerNow?
SanerNow CyberHygiene Platform needs to incorporate more documentation.
What is your primary use case for SanerNow?
We use the tool for patch, application, and vulnerability management.
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
SecPod SanerNow, SanerNow RP
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Siemens, Aruba, SironLabs, POS Aviation, Kotak, Kaizen Automotive, Amagi, McNeilus Steel, Claremont, Glassbeam, Marlabs, Amazon Web Services
Find out what your peers are saying about NinjaOne vs. SanerNow CyberHygiene Platform and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.