ProcessMaker vs Studio Creatio comparison

ProcessMaker and Creatio are both solutions in the Business Process Management (BPM) category. ProcessMaker is ranked #38, while Creatio is ranked #25 with an average rating of 9.0. ProcessMaker holds a 0.7% mindshare in BPM, compared to Creatio’s 0.5% mindshare. Additionally, 100% of ProcessMaker users are willing to recommend the solution, compared to 100% of Creatio users who would recommend it.

ProcessMaker

Read 2 ProcessMaker reviews

489 Views
382 Comparison Views

100% willing to recommend

Studio Creatio

Read 13 Studio Creatio reviews

439 Views
322 Comparison Views

100% willing to recommend

ProcessMaker

Studio Creatio

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Executive SummaryUpdated on Dec 18, 2024

Studio Creatio and ProcessMaker are competing products in the BPM space. Studio Creatio seems to have the upper hand due to its user-friendly design and competitive setup costs, while ProcessMaker stands out for feature richness and extensive integration options.

Features: Studio Creatio offers a robust CRM system, customizable workflows, and flexible customization capabilities, making it ideal for tailored process management. ProcessMaker provides a comprehensive BPM suite, complex process automation capabilities, and seamless third-party application integration.

Ease of Deployment and Customer Service: Studio Creatio offers cloud-based deployment with a simplified setup and is recognized for quick implementation and supportive onboarding resources. ProcessMaker provides both cloud and on-premises options, catering to varied IT infrastructures, with a more extensive deployment process. Support-wise, Studio Creatio is recognized for rapid response times, while ProcessMaker emphasizes thorough customer service and training.

Pricing and ROI: Studio Creatio is associated with competitive setup costs and delivers a balanced ROI through enhanced business agility and process efficiency. ProcessMaker's initial pricing may be higher, but it delivers significant ROI through extensive process optimization capabilities. Studio Creatio is considered more cost-effective upfront, while ProcessMaker justifies its higher investment with substantial value in comprehensive process management solutions.

To learn more, read our detailed ProcessMaker vs. Studio Creatio Report (Updated: April 2025).

Buyer's Guide

ProcessMaker vs. Studio Creatio

April 2025

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Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ProcessMaker

Ranking in Business Process Management (BPM)

38th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Studio Creatio

Ranking in Business Process Management (BPM)

25th

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Rapid Application Development Software (22nd), Low-Code Development Platforms (19th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of ProcessMaker is 0.7%, up from 0.5% compared to the previous year. The mindshare of Studio Creatio is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Anatolii Vovniuk

Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council

Customizable, easy to use, and has good built-in dashboards

The tool is available on the cloud as well as on-premise. The ease of setup depends on the complexity of the project. In most cases, we just connect and work. We must create our own team and find a partner to build our own application. If we need to create something new, it will take time. I rate the ease of setup of the cloud version a ten out of ten. However, I would rate the ease of setup of the on-premise version a five or six out of ten. The on-premise version takes longer to deploy. The cloud version can be deployed within minutes. We receive a license key and start working. If all the components are ready, we can deploy the on-premise version within ten days.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its performance, stability, and security are fine."

"What I like most is the seamlessness of the workflow capabilities."

"It is a low-code platform, that is very intuitive."

"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."

"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."

"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."

"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."

"The tool enables users to work offline through the mobile application."

"The most valuable feature of this solution is its simplicity."

"Creatio also provides us with scalability, performance and agility."

More Studio Creatio pros

Cons

"Its interface should be a bit more user-friendly."

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."

"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."

"Numerous options can make implementation confusing."

"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."

"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."

"Creatio needs to stabilize their marketplace."

"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."

"It does not have the ability to run one single large process."

More Studio Creatio cons

Pricing and Cost Advice

"We have a yearly license."

"It is fairly competitive."

"There is a license required for this solution."

"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."

"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."

"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."

"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."

"The tool is reasonably priced."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

16%

Government

12%

Educational Organization

Computer Software Company

14%

Financial Services Firm

14%

Comms Service Provider

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Studio Creatio?

The most valuable feature of the solution is that it is a low-code and no-code platform.

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What is your experience regarding pricing and costs for Studio Creatio?

The tool is reasonably priced.

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What needs improvement with Studio Creatio?

Sometimes, the cloud version provides slow responses. The documentation must be more technical. Sometimes, we need to work with massive external data. We might have 10 to 20 million lines of data t...

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Product Reports

Buyer's Guide

Business Process Management (BPM)

April 2025

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Buyer's Guide

Studio Creatio

March 2025

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Also Known As

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

No data available

Overview

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker

Intelligent business process management and low-code platform with out-of-the-box solutions and templates

Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.

Creatio

Sample Customers

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Rangel Logistics Solutions

Buyer's Guide

ProcessMaker vs. Studio Creatio

April 2025

Free Report: ProcessMaker vs. Studio Creatio

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