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ProcessMaker vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProcessMaker
Ranking in Business Process Management (BPM)
36th
Ranking in Business Orchestration and Automation Technologies
28th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
23rd
Ranking in Business Orchestration and Automation Technologies
23rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Rapid Application Development Software (20th), Low-Code Development Platforms (18th)
 

Mindshare comparison

As of February 2026, in the Business Process Management (BPM) category, the mindshare of ProcessMaker is 0.9%, up from 0.7% compared to the previous year. The mindshare of Studio Creatio is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Studio Creatio1.1%
ProcessMaker0.9%
Other98.0%
Business Process Management (BPM)
 

Featured Reviews

UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…
Bhoobalan Palanivelu - PeerSpot reviewer
Creatio Technical Consultant at a computer software company with 11-50 employees
Customer data has driven better decisions and highlights where workflow automation still needs improvement
The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application. It is an ecosystem or environment within which a user, developer, or implementation partner has to develop process automation. It is not a drag-and-drop tool to create an application. It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio. It is not an absolute no-code solution. There are some areas with no-code flexibilities, but for specific business use cases or workflows, an understanding of the Studio Creatio ecosystem and .NET technologies is essential.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
"It is a low-code platform, that is very intuitive."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The scalability of Studio Creatio is commendable, and I would rate it eight out of 10."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"The tool enables users to work offline through the mobile application."
 

Cons

"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"Creatio needs to stabilize their marketplace."
"Numerous options can make implementation confusing."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"HRM is an area where Studio Creatio lacks and needs to improve."
"The documentation must be more technical."
 

Pricing and Cost Advice

"We have a yearly license."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"The tool is reasonably priced."
"It is fairly competitive."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"There is a license required for this solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
14%
Government
9%
Insurance Company
9%
Comms Service Provider
13%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Studio Creatio?
The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application. It is an ecosystem or environment within which a user, d...
What is your primary use case for Studio Creatio?
For the past five years, I have been using the multiple platforms of Studio Creatio. Studio Creatio is one of them, and I have been using the enterprise grade bundle like Sales Studio Creatio, serv...
 

Also Known As

ProcessMaker Workflow Management & BPM, ProcessMaker BPM
No data available
 

Overview

 

Sample Customers

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Rangel Logistics Solutions
Find out what your peers are saying about ProcessMaker vs. Studio Creatio and other solutions. Updated: January 2026.
881,707 professionals have used our research since 2012.