Pulseway and ServiceNow Discovery compete in the IT service management category. While Pulseway offers a user-friendly approach with cost-effective pricing, ServiceNow Discovery stands out for its advanced features, justifying its higher cost.
Features:Pulseway is known for its mobile access, real-time monitoring, and ease of use. ServiceNow Discovery is distinguished by its extensive automation, integration features, and comprehensive toolset.
Room for Improvement:Pulseway requires better scalability, enhanced reporting tools, and improved integration. ServiceNow Discovery can work on simplifying its interface, improving integrations, and making automation more user-friendly.
Ease of Deployment and Customer Service:Pulseway is praised for its quick setup and responsive customer service. ServiceNow Discovery, although more complex in initial setup, benefits from a robust support system.
Pricing and ROI:Pulseway users find the setup cost reasonable with a quicker ROI. ServiceNow Discovery, while more expensive initially, offers significant ROI due to its advanced capabilities.
Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.
Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.
Some of Pulseway’s benefits and features include:
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.