We performed a comparison between ScienceLogic and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The power flow is great."
"Power packs."
"Dynamic Component Mapping is key and unique."
"It is simple."
"The most valuable features of ScienceLogic are AI and machine learning."
"The initial setup is pretty easy."
"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"One of the most valuable features of ServiceNow Discovery is the automated discovery that helps identify dependencies and generates reports."
"ServiceNow Discovery has played a vital role in improving service visibility through automated IT service management processes, including change and problem management."
"ServiceNow Discovery is useful for discovering the servers, like the servers of Windows and Linux, from the client network."
"It does a good job of collecting the data that's necessary for data centers, and IT's operations."
"The initial setup is pretty straightforward."
"They should add CLI command modes and scripts for high performance."
"The product is not user-friendly."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"I would like to see out-of-the-box standard dashboards for common services."
"There are often bugs in new releases."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"ScienceLogic could improve the implementation, it could be made easier."
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"Without improvement in the patters, applications can't be discovered"
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"It creates quite a bit of duplication, so that needs to be fixed."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."
"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."
"Instead of AI, even GenAI should be introduced in ServiceNow Discovery."
ScienceLogic is ranked 6th in Server Monitoring with 42 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews. ScienceLogic is rated 8.6, while ServiceNow Discovery is rated 8.0. The top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Splunk Enterprise Security, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and SolarWinds Server and Application Monitor. See our ScienceLogic vs. ServiceNow Discovery report.
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