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Tricentis Tosca vs Tricentis qTest vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

Sudipto Dey - PeerSpot reviewer
It doesn't require installation because you can use it through the URL; it's user-friendly and has an excellent reporting feature
The support for Tricentis qTest has room for improvement. The response could be better. There's a feature I want to document on the Tricentis Idea Portal for Tricentis qTest, which I hope to see in the next version of the tool. It's a feature available in Micro Focus where you execute a test, and then on a spec level, you mark it as pass or fail. Then at the overall level, Micro Focus will automatically mark the test as a pass if all steps passed or failed, even if one step failed. However, here in Tricentis qTest, you still need to mark the overall level of the test cases. It's not automated, unlike what you have in Micro Focus. If Tricentis adds that feature in Tricentis qTest, it will make life easier for testers.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
Tin Bùi - PeerSpot reviewer
Highly stable solution and meets users' needs
It's mostly used for sales and customer verification. We gather customer information and verify that it's a real person Security is always a top priority in the IT business. We would like to see improvements in the security measures to ensure that customer information is protected. I have been…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."
"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."
"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."
"I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed..."
"Works well for test management and is a good testing repository."
"Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."
"The initial setup was very easy."
"The solution's real-time integration with JIRA is seamless."
"The tool's most valuable feature is Tosca Commander."
"The feature that I have found the most valuable is the recovery and cleanup process. Suppose there is a list of test cases and one test case has failed, it should not impact the other test cases. We can reuse the same test case. We can change the configuration of parameters and then use the test cases on the same thing. So, that's a useful thing. Otherwise, we have to use the cleanup process. Another useful feature is to have our own library files. We can create our objects in the libraries and reuse them. There is no need to create duplicate data for that. They have been giving some enhancements recently which means integration is also there. They've integrated with different software like Jenkins, Bamboo. So, we can also create pipeline points. They have recently given SAP and everything, which is very useful."
"The initial setup isn't too difficult."
"The automation engine is very strong, and it is very competitive in the market in terms of features. They develop a lot of features."
"The solution has plenty of features compared to other solutions."
"We like the fact that it works across mobile, desktop, web, and APIs. Due to this, the solution has a broad range of applications."
"The solution can be deployed in DevOps and ERP environments like Oracle Fusion. It accelerates testing with the libraries. The product incorporates libraries and is more sensitive to the scans."
"Multiple scanning engines to automate many different applications."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"It has integration with test automation tools."
"It has a very intuitive user experience."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"We use the solution for test case management."
"Zephyr Enterprise is a stable solution."
"It has a very intuitive user experience."
 

Cons

"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."
"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."
"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."
"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."
"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."
"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."
"The support for Tricentis qTest has room for improvement. The response could be better."
"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that."
"Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation."
"Tricentis Tosca’s technical support could be improved."
"The support we received from Tricentis Tosca was good, but it can improve."
"Very difficult to get information about licensing costs."
"One thing to improve in Tricentis Tosca is that it's not compatible with Excel based forms. Another area for improvement is that the tool is not compatible with OpenText applications. The support and licensing cost for it also need improvement. The tool also needs cloud support, as it's currently on-premises only."
"It requires some coding customization that requires expertise."
"The technical support services are generally good, though there are areas for improvement regarding response time and overall competence."
"A disadvantage of Tricentis Tosca is that you have to customize it according to your need, during the early stages of the software, particularly during upstream testing, before system and unit testing."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Zephyr Enterprise needs to redesign the reporting."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"Creating better default varieties of reporting would make the product much better and more popular."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
 

Pricing and Cost Advice

"We're paying a little over $1,000 for a concurrent license."
"Our license price point is somewhere between $1,000 and $2,000 a year."
"It's quite a few times more costly than other tools on the market."
"We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."
"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."
"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."
"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
"For the 35 concurrent licenses, we pay something like $35,000 a year."
"Tricentis Tosca may be relatively on the higher side in terms of pricing, but their sales rep can give pretty decent deals when asked."
"I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive."
"Pricing could be better."
"I rate the price of Tricentis Tosca a two out of five."
"The tool is quite expensive."
"My understanding is that it's an expensive product, although I don't know the specifics with regards to pricing."
"There are two licenses: single user and multiple user. A multiple-user license means that several people can work together on one project and collaborate on code stored in a central location. A single-user license is for people working alone on a one particular application. It's much cheaper than a multi-user workspace. If you are getting a large volume of licenses for an enterprise, you can probably negotiate a discount, but I'm not sure about that."
"A yearly license costs around 20,000 euros."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
12%
Insurance Company
8%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Retailer
6%
Computer Software Company
20%
Financial Services Firm
19%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Tricentis qTest?
I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed an...
What is your experience regarding pricing and costs for Tricentis qTest?
Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like...
What needs improvement with Tricentis qTest?
Tricentis qTest needs improvement in its repositories' functionality. Unlike Azure, it does not have repositories to ...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots ...
 

Also Known As

qTest
No data available
SmartBear Zephyr
 

Overview

 

Sample Customers

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about Tricentis, Katalon Studio, OpenText and others in Regression Testing Tools. Updated: April 2025.
849,190 professionals have used our research since 2012.