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Pros & Cons summary

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Prominent pros & cons

PROS

Huntress features a 24/7 SOC, providing continuous threat hunting and monitoring.
The automatic remediation and proactive issue identification by Huntress contribute significantly to organizational security.
Huntress's EDR tools effectively isolate and protect client endpoints through swift and low-footprint installations.
Features such as foothold detection and comprehensive reporting deliver valuable insights and enhance security measures.
Huntress's skilled technical support and customer services are highly rated and responsive, ensuring timely assistance when needed.

CONS

Huntress is not a standalone tool and requires integration with other antivirus solutions, such as Microsoft Defender.
The application control system needs improvement in managing whitelisted and blacklisted applications.
The API could be enhanced for better access to metrics and backend activity, which would aid in client reporting.
There is a need for Huntress to implement features for scanning outdated or vulnerable software and to synchronize alert closures with ticketing systems.
Huntress's coverage for Macintosh computers could be expanded, and it should address issues related to managed antivirus when Windows Defender has problems.
 

Huntress Pros review quotes

David Markley - PeerSpot reviewer
Feb 12, 2024
Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients.
Matt Bryan - PeerSpot reviewer
Feb 8, 2024
The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way.
reviewer2344506 - PeerSpot reviewer
Feb 12, 2024
The most valuable aspect of Huntress is its 24/7 SOC service.
Learn what your peers think about Huntress. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
LR
Feb 5, 2024
Huntress helps by highlighting potential issues, allowing us to take proactive measures.
BF
Aug 22, 2024
The EDR tools are the most beneficial. We protect all our clients' endpoints through their security operation center, which runs through the EDR. We like that it's a small installation that doesn't take up much processing space, and we can quickly install it on our machines. We push out the agents automatically and get everybody up and running quickly.
Pieter Van Der Walt - PeerSpot reviewer
Jul 8, 2024
Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment.
Julio Lossada - PeerSpot reviewer
Jul 9, 2024
We saw the benefits of Huntress pretty quickly. Once it started detecting threats, it was great.
Andy Larin - PeerSpot reviewer
Oct 7, 2024
Huntress is extremely well-written software. I used to be a developer, and I see how they've written it. It's excellent. I've never had an issue with it crashing a machine. It's small, tight code.
Nick Mrotek - PeerSpot reviewer
Jul 9, 2024
Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great.
Timothy Breen - PeerSpot reviewer
Jul 24, 2024
The most valuable aspect of Huntress is its ability to isolate legacy systems from the network, preventing the spread of threats.
 

Huntress Cons review quotes

David Markley - PeerSpot reviewer
Feb 12, 2024
I'd like Huntress to implement a component that can analyze network traffic for specific sites.
Matt Bryan - PeerSpot reviewer
Feb 8, 2024
I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365.
reviewer2344506 - PeerSpot reviewer
Feb 12, 2024
Huntress' Process Insights feature could benefit from more robust search and filtering capabilities.
Learn what your peers think about Huntress. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
LR
Feb 5, 2024
We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports.
BF
Aug 22, 2024
The existing features are perfect. However, I think they could add a more robust set of security features like dark web scanning, penetration testing, and risk assessment for clients. We would have one tool for everything. We wouldn't have to go to multiple vendors to pull something together. That would be more beneficial for us.
Pieter Van Der Walt - PeerSpot reviewer
Jul 8, 2024
It would be ideal if they could create some incentives to help more partners get clients to onboard it.
Julio Lossada - PeerSpot reviewer
Jul 9, 2024
Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket.
Andy Larin - PeerSpot reviewer
Oct 7, 2024
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix.
Nick Mrotek - PeerSpot reviewer
Jul 9, 2024
The integration with our RMM could be better.
Timothy Breen - PeerSpot reviewer
Jul 24, 2024
Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps.