IBM BPM Reviews

We use the solution to develop and deliver products. 

IBM BPM needs to have a better and modified interface. 

I have been using IBM BPM for five years. 

I would rate the product's stability a nine out of ten. 

I would rate IBM BPM's scalability an eight out of ten. Our clients have around 2000 users for the solution. 

Technical support is helpful but there is a delay in response. 

Neutral

We have used OpenText before. 

The tool's setup is neither easy nor difficult. I would rate it a five out of ten. However, it is difficult only in the traditional environment. Set up is easy if you move to the cloud and containerize. One person is enough to handle the tool's maintenance. 

We have a team for IBM BPM's installation. 

The solution is expensive since it is an enterprise application. 

I would rate IBM BPM an eight out of ten. 

We use the solution for multiple business processes and its quality of service feature.

The solution's most valuable features are usability and integration with other IBM products.

They should include coaches or forms from the back end. We get multiple forms as many implementations are involved, and attaching them to the business processor via phone takes a lot of work. The implementation process could be more accessible.

They should make the integration between BPM and RPA easier. We can have a systematic process using RPA.

We have been using the solution for four years.

I rate the solution's stability as a seven as we face issues with the snapshots in the processor.

The solution is scalable, as adding many offline and online servers is easy. We have 100-200 customers using the solution.

The solution's initial process is straightforward for professionals. It is complex for basic users.

Our team provides application support and administers the operations for BPM administrator.

The solution is highly-priced.

I compared the solution with Oracle BPM. The solution is better than Oracle as it's very stable and robust. With its help, you can easily develop, publish, and deploy your work.

It is a good solution overall. I rate it as an eight.

We were using IBM BPM as part of our business automation solution. It was used to assist in automation during our RPA implementation. 

IBM BPM is stable.

We didn't do a more thorough investigation to figure out which features were missing. We just decided to go with a more programmatical approach.

We only used IBM BPM for a very short time—something like a year—and we decommissioned it already.

I cannot say how scalable IBM BPM is. It was stable, but we did not need to scale it. We have 7,000 employees total. However, since the solution is automated, there are no actual users — just automated tasks. So it would be equivalent to 10 or 15 users or something like that.

We probably contacted IBM support at some point in time, but we had no issue with BPM. 

We had been using Drools for some other BPM implementations.

We had a yearly license. I believe that if the license were cheaper, it would have a greater impact.

I rate IBM BPM seven out of 10. I would say it's an option to consider, but I wouldn't recommend it since we've switched to another tool.

We have four clients that use this solution. We use IBM BPM for business processes. 

The price and the overall installation process could be improved. 

I have been using this solution for a couple of years. 

IBM BPM is both scalable and stable.

The technical support is fine. 

The initial setup takes three days. It can be a bit complex. 

We have two admins that handle all maintenance-related issues.

I would absolutely recommend this solution to others. Overall, on a scale from one to ten, I would give this solution a rating of nine.

The power to understand and automate processes. 

It allows the business to make changes going forward. It gives them a bit more power and accountability for some of their processes.

The business would like to use the product with a lot less IT and equipment involvement.

Initially, we were using the cloud solution for BPM. As we keep building up the versions, it has become a better solution for us. There were some things we stumbled stumbled upon that we would have expected a bit more advanced information from IBM, but we are now more informed.

We are going to try out a hybrid solution: on-premise and cloud. So, we will see in the future about how scalable it is.

We were building isolated solutions using SharePoint or other tool. So, it seemed to make a bit more sense to say, “Can we use something that's more of an industry standard tool to utilize?"

The initial setup was straightforward, especially on the cloud.

We used an IBM partner for installation.

Implementing and automating business workflows.

We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated.

It is running okay, though we have experienced a little instability lately.

We have been experiencing bad performance and instability. 

We can scale by increasing the infrastructure which is currently running. 

We are receiving good assistance from the technical support.

We previously used the very early workflow engine from IBM. 

IBM BPM is a more modern tool than what we used before. 

The initial setup was a combination of straightforward and complex.

We implemented with IBM's help.

Contact IBM and let them help with the process.

• Workflow implementation
• It follows BPMN notation.
• Quick to automate workflows. Allows for quick design and build of the workflow.
• Strong integration capabilities in both Standard and Advanced version.
• In-built ECM capabilities as well.

It introduces process orchestration with adherence and process optimization into the organization. Also, it provides visibility and insight into the process within an organization.

• Development of user interfaces
• Load time (performance) of the user interfaces

I have used this solution for nine years.

• Product is pretty stable, if sized correctly with the right platform architecture.
• Even the version migrations have improved and simplified for IBM BPM 8.5.x.

No.

Responsive Portal + Process Federation Server. This set of solutions offers a unified worklist to our customers.

Unfortunately, I am an infrastructure SME and architect. This question would be more related to development team and business process team.

There is a lot of room for improvement of the dashboards.

Started with v7.5.0 in 2011, but a few months later we updated it to 7.5.1. I have been working with IBM BPM since 2011.

Yes, v7.5.1 was the worst. v8.0.3 started to be more stable, but still complex to update. v8.5.6 is more reliable but we faced lot of problems with some development issues.