Microsoft Intune Reviews

We use this primarily for security on our devices. We use this product because it came with the bundle from Microsoft.

By using Microsoft Intune, I can control my Outlook on my phone. Whenever I try to open any file attatchment, it will be more secure. There are additional security precautions it provides with photos, as well. 

The security features are valuable to us. We have a BYOD (Bring Your Own Device) policy at our organization. Many employees need help managing these devices. Microsoft Intune helps us manage MDM (Mobile Device Management).  We find it provides MAM (Mobile Application Management) to a lesser degree.

The MAM feature could be improved. In addition, the security of photo sharing could be improved. 

It is very scalable. Our organization has over 26,000 employees. 

Microsoft Intune is a cost effective choice.  It is less expensive than other products on the market. 

We also looked at VMware AirWatch. 

We have several different use cases. We have a BYOD (Bring Your Own Device) policy for corporate owned devices, and managing those devices is our responsibility.

It is a very helpful and easy solution. When deploying different configuration policies and compliance policies it is helpful. In addition, deployment of applications on devices is a valuable feature.

I think that there is room for improvement with the reporting. If this is done, it will be a better product.

I have not encountered any issues with stability of this product.

It is quite scalable. It is quite easily able to extend the capabilities of whatever you want to do. And, it is not always visible to the end customer.

I have used technical support in the past. When considering the seniority level of the tech support, I think they are quite good in comparison to other products. They are quick to respond to our needs.

We previously used VMware Airwatch.

The purchase of the product was handled by someone else in our company. I do not have experience with pricing of the product.

We received Intune with a bundle of Microsoft products.

Serverless Win10 with App deployment, Azure Active Directory and remote support. Can now co-manage devices with both Intune and Configuration Manager!

The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity.

And NOW (last quarter 2017), the ability to co-manage computers with BOTH InTune and System Centre Configuration Manager allows complex application delivery and ConfigMgr reporting etc to add more value.

For our customer, it meant no on-premise systems configuration infrastructure or identity management services were required.

Logs and similar deployment/remediation detail for application delivery to Windows 10 computers should to be improved

Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options.

Unsure. Some application deployments to Windows 10 computers would not start for a long period, with no recourse but to wait and see.

Not relevant in our situation.

It wasn’t necessary to escalate an any point.

We didn’t have a previous tool. The solution was required to extract a company from another as part of a demerger. The new entity was our customer.

Application delivery to Windows 10 was straightforward for someone with prior System Centre Configuration Manager and application deployment skill sets.

We are the vendor. Intune expertise was low at the start of the engagement, but we now have a fully developed Modern Management (Intune) practice.

Not calculated

Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune.

We didn’t examine other tools.

Allow sufficient time to pilot and test.

With the ability to now co-manage computers with BOTH InTune and System Centre Configuration Manager, you can pilot-test Intune without compromising on your proven systems management using ConfigMgr.

The use case for this solution varies depending on the user's requirement. Some are only interested in MDM, while others are interested in managing Windows plus Mac. It really depends. We are partners and provide on-prem, cloud and hybrid services to our customers. I'm tech lead infrastructure operations. 

Lately I've been working on the Remote Wipe and Autopilot. Autopilot is one of the best features because we can use it during remote migration. It especially helps in this pandemic situation where we don't need any end-user computing engineer support. If someone wants to remix a machine, we can initiate it remotely.

An improvement would be if we were able to leverage more iOS device management internally. My goal is to manage all the tools in one centralized tool. Intune does 30 percent of Mac management, but if it could have complete management including patching and automating for Mac devices, that would be good.

I've been using this solution for three years. 

This is a stable solution. 

This is a scalable solution. 

I have been trying to contact technical support but haven't been able to reach anyone. I have a couple of questions to which I haven't been able to get any answers. 

The initial setup is pretty straightforward.

The cost is fair but it would be helpful if they would segregate the licenses. There are a lot of features that many of our customers don't need but have to pay for because it comes as a bundle package and we're unable to exclude anything that is not necessary.  

I also work with Jamf Pro but you can't compare the two because Jamf Pro doesn't have real-time features and it doesn't do most of the things that Intune does. 

If a customer is looking for a macOS solution, I would for sure recommend Jamf Pro. If it is for Windows and macOS in a combined environment, then I would recommend Intune for managing it. The consideration is based on the customer's macOS family, based on how many users they have. If they have 100 users, then we can still manage it through Intune. If it's a complex environment, for sure we'd need Jamf Pro.

I would rate this solution an eight out of 10. 

The primary use case is to manage devices that are dedicated to processing as well as managing work stations and sales devices. I'm an Intune engineer and administrator and I implement this solution.  

This is a great solution for anyone wanting a modern endpoint device management solution.

I'd like to see an ability to deploy more ways of management, managing devices and processing the policies. 

I've been using this solution for three years. 

This solution is stable. 

The scalability is good. 

The initial setup is very simple. 

Licensing costs are based on the number of devices being used. 

Indeed, it's a correct solution for any client who wants to use this modern endpoint device management solution.

I rate this product nine out of 10. 

We primarily implement the solution for our customers. It's mainly used by our clients for device management.

The product helps organizations have a model or place to allow users to access the corporate resources from any device that the user wants and in a highly secured way. That way, the data can be managed by the organization, whether the device is managed or not.

The mobile application management, MAM, is the most useful aspect of the solution.

The initial setup is very straightforward.

The solution is quite stable.

The product scales very, very well.

We've found the technical support to be excellent.

The legacy system management could use some improvement.

Reporting could be improved. It needs to be more expensive and robust.

Technical support could be a bit quicker to respond.

We've used the solution for two years. It hasn't been an extremely long amount of time.

The product is stable. Microsoft, obviously, is a stable platform. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of performance.

The solution is highly scalable. A company can expand the solution if it would like to.

I'd rate the solution at a four out of five. It's mostly quite good. They are helpful and knowledgeable. However, The response times could improve. In general, we are mostly satisfied with the level of service provided to us.

The initial setup is not overly complex or difficult. It is easy. The implementation is straightforward.

The deployment process is pretty quick. It takes a couple of days, and not quite a week.

We can implement the solution for our clients.

Being a deployment or being a technical resource, I'm not that good in the pricing. It's not an aspect o the solution I directly deal with. I can't speak to the specific costs to a company.

We are a global distributor for Microsoft. I am a consultant. I do deployment for my customers.

I'd rate the solution at an eight out of ten overall.

I would advise new users and organizations that they should follow the industry standard practices of configuring the policies and they can always highly rely on Microsoft for other security products as well.

We are a consulting agency and we help people make technology and business decisions. 

Our environment is fully online and we're a Microsoft 365 shop. We are using Intune for security. It is their MDM for mobile devices, but it is also their application ADM and it works on desktops as well.

We primarily use it to maintain compliance for our customers. They require that we use it to enforce compliance with the same level that they do internally, so we're following the compliance guidelines of several Fortune 100 companies. Intune is what we use to meet those requirements.

Using this product has completely stopped DLP, so people cannot take material off of corporate machines or corporate imagines, and that's a huge benefit.

The biggest thing for us is enforcing logins only from devices that are managed by Intune.

We also use it for enforcing DLP and all of the other security policies that you need for compliance in order to do work for major corporations.

It integrates well with the Microsoft environment. Once it's deployed, it's set and forget.

Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly.

I have been using Intune for a year.

Intune has been very stable.

We're a small company of fewer than 100 people and it scales well enough for us.

We are financial analysts and IT consultants.

I have not used the technical support personally, but it seems to be okay.

We used a third-party package before, and we moved to Intune because it was easier to integrate with Microsoft Windows or Microsoft 365. It also provides coverage for desktops.

The initial setup requires user participation. You can't push it without the client being engaged. That is part of the configuration.

Overall, this product works pretty well. Security products are the disgusting medicine that we don't like to take, but we have to take it to stay healthy.

This is a good product because it's transparent and works well, although it's unfortunate that we have to have it.

I would rate this solution a seven out of ten.

We use Microsoft Endpoint Manager for patch management and software and application deployment. We also use it to engage with the user to be flexible and encourage them to use our organizational tool in their home or country, along with Microsoft 365 features and VDI.

Microsoft Endpoint Manager's patch management has been the most helpful to us. However, Microsoft Endpoint Manager has a lot of features. We could use it for cost management, inventory, and security purposes. But, bottomline, its best feature is patch management.

No tool is 100% perfect. An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it.

I have more than 10 years of experience with Microsoft Endpoint Manager. 

Microsoft Endpoint Manager is scalable. We have not run into any issues. 

The initial setup was not easy for me.

The pricing is reasonable. Microsoft Endpoint Manager is not expensive overall, especially for small environments. But for enterprises with more than 6,000 or 7,000 users, it can start to get a little expensive.