Microsoft Intune Reviews

The solution is primarily used for people who want to manage their mobile devices.

It's difficult to describe how we've been able to improve our organization specifically with this solution.

The most valuable aspect of the product is that we are able to send application deployments and certifications for conditional access.

The solution is very easy to install.

The stability is good.

You can scale the solution if you need to.

Technical support is helpful. 

The MacBook management could be better. 

They should have better integration with, for example, Apple.

The synchronization could be improved.

They need to work on providing better troubleshooting techniques. 

I've been using the solution for two years. 

It's a very stable solution. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

We have found the solution to be scalable. 

We have about 20 clients using the product. Typically, the users would be managers or assistant administrators. 

We've used technical support in the past. They are very fast and they know what they are talking about. We're happy with the level of support we get.

The implementation process is simple. It's very straightforward. 

I'd rate the overall initial setup process at a four out of five. 

Deployment times vary. It depends on the product. Our clients, for example, we're deploying it to all of their mobile devices. We use architects and engineers for the deployment process. How many we need depends on the project. We typically need, let's say, one architect and then, depending on the size of the project, one or more engineers.

We can integrate the product for our clients if they need us to.

I can't speak to seeing any specific ROI.

Customers do have to pay a licensing fee. Our clients pay a monthly subscription cost.

I cannot speak to the exact price as the licensing is complex. 

It's decent, however. I would rate it at a four out of five.

We did look at other solutions. The one we did look at closely was more for larger organizations in the manufacturing industry, which wouldn't have fit with our needs. 

We are Microsoft partners.

We are integrating the solution for our clients. 

I'd recommend the solution to others. With Intune, many companies may already have the product if they are also already using Microsoft.

I'd rate the solution at a seven out of ten.

Microsoft Intune is a cloud-based solution, but it is installed on local desktops. It is part of Office 365 and because people are working from home it enables us to make the desktops more secure.

By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home.  We have installed Intune to control the user's environment minimizing the chances of any hacking.

Microsoft Intune is secure and integrates well with other Microsoft solutions.

I have been using Microsoft Intune for a couple of months.

Microsoft Intune is stable.

The solution is scalable since it is part of Office 365. Additionally, it is very scalable in the sense that you can have millions of users who are using it and check all the alerts that have been sent to the central system online. There you can check if any event of concern has occurred on any desktop on the online portal from Microsoft.

We have approximately 400 users and 500 devices using this solution.

We have not used technical support because we have a lot of employees with technical skills. However, if we do need to use technical support there is Microsoft partner support available.

The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune.

Microsoft Intune is very simple to install on a local desktop. You can use remote access and install the software. The configuring of the solution is done online on a portal and the policies are pushed to the desktop where Microsoft Intune is installed.

Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month.

I would recommend this solution to others.

I rate Microsoft Intune an eight out of ten.

It is very easy to use. It has a very easy interface.

They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular.

Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants.

I have been using this solution for around five years. I am using its latest version.

It is not very stable. Sometimes, it shows some inconsistencies across tenants. There is still room for improvement there.

It is scalable.

I have interacted with them. Their first response was fast, but after that, they were not that helpful. I would rate them a three out of five.

Microsoft Intune is the only solution I have used.

It is pretty straightforward. There is good documentation for that.

I would recommend this product. I would also recommend using the cloud-only solution if possible. Don't go for on-premises because it is not very consistent. Just stay on the cloud.

I would rate Microsoft Intune an eight out of ten.

We use this solution for mobile device management.

One of the main features of the solution is it allows the management of many devices in different ways.

When Microsoft Intune is used with different android devices it does not always work as it is supposed to.

The enrollment in Microsoft Intune is based on user accounts and not devices. It can be different to maintain different profiles for the same user. It cannot work together with other solutions. For example, if you have a normal user having a mobile phone, and they also have a tablet that they use that is managed from another MDM solution, such as Airwatch, the two can not cooperate if you are using the same Microsoft account on those two devices. They need to allow enrolment through the device IDs.

We have been working with this solution for one year.

The solution is stable.

We have not had any issue with the scalability.

We have approximately 7,000 users using this solution.

I do not think it is ever straightforward to use a Mobile Device Management System. Especially in our case, we were enrolling a lot of different devices that were already in use. That is always complicated and I do not think the fault is with Intune. It is complicated because Android can be used by different manufacturers, such as Huawei, Samsung, or Sony, and all of them can be very different.

I rate Microsoft Intune an eight out of ten.

The most valuable feature is the integration with Office 365 and Azure. This is due to having the single sign-on experience, management, and policy deployment directly from the Azure console.

Mobile phones and devices are now delivered in a few minutes to the user and Intune does all of the configuration automatically. Before Intune, the manual process took more than one hour.

Intune has no remote control function for mobile phones to solve issues remotely for users.

We have been using the solution for two years.

We did not encounter any issues with stability.

We did not encounter any issues with scalability.

The technical support is very good.

Previously, we used Sybase Afaria. It was too complex and it was not stable.

The setup was very simple and fast.

It is good to negotiate with Microsoft as part of their other services, such as Office 365 or Azure.

We evaluated AirWatch, SOTI MobiControl, and IBM MaaS360.

If they have Office 365 or Azure, Intune is by far the best choice.

The solution is used for managing all devices centrally and overall reducing administrative operations.

The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package.

In an upcoming release, I would like to see some kind of analytics report.

I have been using the solution for approximately six years.

The solution is stable.

I have found the solution to be scalable.

This solution can help you reduce operational tasks which will save you money.

I recommend this solution to others. We have a lot of customers that enjoy the solution.

I rate Microsoft Intune an eight out of ten.

We are partners with Microsoft Intune as well as customers. 

The valuable feature of this solution is its ease of use. 

I find the solution quite old school with not many features. Managing devices is a little complex when they are not Microsoft projects. Additional features I'd like to see would include Wi-Fi and network security.

We use the policies and the features to quickly access devices and make policies for users working in another country, but their device is from Brazil.

The most valuable features are that users can make screenshots, and devices only need the minimal version of iOS.

The major problem with this product is that there can be delays in the deployment of new policies.

I have been working with Microsoft Intune for almost two years.

I would rate this solution as nine out of ten.