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reviewer1248522 - PeerSpot reviewer
Team Lead Information Security Control at a financial services firm with 5,001-10,000 employees
Real User
Cloud-based mobile data protection that is stable and scalable
Pros and Cons
  • "We have not experienced any bugs or glitches with this solution."
  • "There are items that require improvements. One is the controls from iOS."

What is our primary use case?

We are using Microsoft Intune to control, manage, and to protect the data on mobile devices.

What is most valuable?

The most valuable feature is the scalability.

What needs improvement?

There are differences in protecting the data on a mobile device and on iOS. When you protect the data on iOS, you protect the entire device.

From an Android, you can select certain applications to protect. What this means is that the employee who uses Android devices are protected only from emails, and the personal data on the device is not protected. When the employee uses the iOS they control all of the devices, which is not convenient.

There are items that require improvements. One is the controls from iOS.

For how long have I used the solution?

I have been working with Microsoft Intune for approximately four years.

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February 2025
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What do I think about the stability of the solution?

We have not experienced any bugs or glitches with this solution.

What do I think about the scalability of the solution?

We have not had any issues with the scalability. We have more than 1,000 users.

How are customer service and support?

We have contacted technical support several times.

Technical support is sometimes okay.

How was the initial setup?

The initial setup is a bit difficult.

It took almost a month to deploy. There were several requirements to set up the conditions.

What other advice do I have?

I would recommend Microsoft Intune.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1642920 - PeerSpot reviewer
Líder de Proyectos at a energy/utilities company with 5,001-10,000 employees
Real User
Stable, scalable, and simple implementation
Pros and Cons
  • "The stability of Microsoft Intune is good."
  • "The solution could improve by having better integration with Apple."

What is our primary use case?

I use Microsoft Intune for mobile device management applications.

What needs improvement?

The solution could improve by having better integration with Apple.

For how long have I used the solution?

I have been using Microsoft Intune for approximately two years.

What do I think about the stability of the solution?

The stability of Microsoft Intune is good.

What do I think about the scalability of the solution?

We have 9,000 users using this solution in my organization.

How was the initial setup?

The implementation was straightforward and it took approximately two months.

What about the implementation team?

The reseller of the solution has helped us with the implementation.

We have five engineers that are maintaining this solution.

What other advice do I have?

I would advise others this solution is easy to implement in the organization.

I rate Microsoft Intune an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Intune
February 2025
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer1381863 - PeerSpot reviewer
CEO at a tech services company with 201-500 employees
Consultant
Effective user system management, highly secure, and reliable
Pros and Cons
  • "By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
  • "The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."

What is our primary use case?

Microsoft Intune is a cloud-based solution, but it is installed on local desktops. It is part of Office 365 and because people are working from home it enables us to make the desktops more secure.

What is most valuable?

By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home.  We have installed Intune to control the user's environment minimizing the chances of any hacking.

Microsoft Intune is secure and integrates well with other Microsoft solutions.

For how long have I used the solution?

I have been using Microsoft Intune for a couple of months.

What do I think about the stability of the solution?

Microsoft Intune is stable.

What do I think about the scalability of the solution?

The solution is scalable since it is part of Office 365. Additionally, it is very scalable in the sense that you can have millions of users who are using it and check all the alerts that have been sent to the central system online. There you can check if any event of concern has occurred on any desktop on the online portal from Microsoft.

We have approximately 400 users and 500 devices using this solution.

How are customer service and support?

We have not used technical support because we have a lot of employees with technical skills. However, if we do need to use technical support there is Microsoft partner support available.

How was the initial setup?

The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune.

Microsoft Intune is very simple to install on a local desktop. You can use remote access and install the software. The configuring of the solution is done online on a portal and the policies are pushed to the desktop where Microsoft Intune is installed.

What's my experience with pricing, setup cost, and licensing?

Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Intune an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Digital Adviser at a consultancy with 51-200 employees
Real User
Good value for money
Pros and Cons
  • "Stable solution at a good price."
  • "Could benefit from user having more control over devices."

What is most valuable?

Being able to use it to control phones is the most valuable feature. 

What needs improvement?

It's a developing product, so there's lots of room for improvement. There's a lot of stuff we couldn't do because Google and Apple prevent you from doing a lot of the stuff you'd like to do. 

Microsoft documentation is a bit hard to get around, so having more control over devices would be good.

For how long have I used the solution?

I've been using Intune for about a year or so.

What do I think about the stability of the solution?

We had no problems with stability.

How was the initial setup?

It's hard to find the information to work out what you need to configure, but it's easy once you get to know how to work it.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good.

What other advice do I have?

I would rate it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1374351 - PeerSpot reviewer
Security Architect at a comms service provider with 5,001-10,000 employees
Real User
Wide range of device management, scalable, and highly stable
Pros and Cons
  • "One of the main features of the solution is it allows the management of many devices in different ways."
  • "When Microsoft Intune is used with different android devices it does not always work as it is supposed to."

What is our primary use case?

We use this solution for mobile device management.

What is most valuable?

One of the main features of the solution is it allows the management of many devices in different ways.

What needs improvement?

When Microsoft Intune is used with different android devices it does not always work as it is supposed to.

The enrollment in Microsoft Intune is based on user accounts and not devices. It can be different to maintain different profiles for the same user. It cannot work together with other solutions. For example, if you have a normal user having a mobile phone, and they also have a tablet that they use that is managed from another MDM solution, such as Airwatch, the two can not cooperate if you are using the same Microsoft account on those two devices. They need to allow enrolment through the device IDs.

For how long have I used the solution?

We have been working with this solution for one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have not had any issue with the scalability.

We have approximately 7,000 users using this solution.

How was the initial setup?

I do not think it is ever straightforward to use a Mobile Device Management System. Especially in our case, we were enrolling a lot of different devices that were already in use. That is always complicated and I do not think the fault is with Intune. It is complicated because Android can be used by different manufacturers, such as Huawei, Samsung, or Sony, and all of them can be very different.

What other advice do I have?

I rate Microsoft Intune an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1502859 - PeerSpot reviewer
Senior Security Analyst at a tech services company with 10,001+ employees
Consultant
Scalable, very easy to use, and simple to set up with good documentation
Pros and Cons
  • "It is very easy to use. It has a very easy interface."
  • "They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."

What is most valuable?

It is very easy to use. It has a very easy interface.

What needs improvement?

They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular.

Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants.

For how long have I used the solution?

I have been using this solution for around five years. I am using its latest version.

What do I think about the stability of the solution?

It is not very stable. Sometimes, it shows some inconsistencies across tenants. There is still room for improvement there.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I have interacted with them. Their first response was fast, but after that, they were not that helpful. I would rate them a three out of five.

Which solution did I use previously and why did I switch?

Microsoft Intune is the only solution I have used.

How was the initial setup?

It is pretty straightforward. There is good documentation for that.

What other advice do I have?

I would recommend this product. I would also recommend using the cloud-only solution if possible. Don't go for on-premises because it is not very consistent. Just stay on the cloud.

I would rate Microsoft Intune an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Systems Consultant at a tech services company with 51-200 employees
Consultant
We can better avoid information leaks
Pros and Cons
  • "Conditional access helps me control uncontrolled access."
  • "It needs incorporation of Knox, ZeroTouch, etc."

What is our primary use case?

We use it for the inventory of phones and deployment of Office 365. It is used for conditional access.

How has it helped my organization?

We can better avoid information leaks.

What is most valuable?

Conditional access: This feature helps me control uncontrolled access.

What needs improvement?

It needs incorporation of Knox, ZeroTouch, etc.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user824028 - PeerSpot reviewer
Mobile Devices Administrator at NBB
User
It needs certificate provisioning for S/MIME purposes, though it has remote management of non-domain joined devices.
Pros and Cons
  • "It has improve our organization through the remote management of non-domain joined devices."
  • "It needs certificate provisioning for S/MIME purposes."

What is our primary use case?

We use it for the following:

  • MDM
  • EMM
  • Cloud app protection. 

How has it helped my organization?

It has improve our organization through the remote management of non-domain joined devices.

What needs improvement?

It needs certificate provisioning for S/MIME purposes.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Intune Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Microsoft Intune Report and get advice and tips from experienced pros sharing their opinions.