Microsoft Intune Reviews

We have several different use cases. We have a BYOD (Bring Your Own Device) policy for corporate owned devices, and managing those devices is our responsibility.

It is a very helpful and easy solution. When deploying different configuration policies and compliance policies it is helpful. In addition, deployment of applications on devices is a valuable feature.

I think that there is room for improvement with the reporting. If this is done, it will be a better product.

I have not encountered any issues with stability of this product.

It is quite scalable. It is quite easily able to extend the capabilities of whatever you want to do. And, it is not always visible to the end customer.

I have used technical support in the past. When considering the seniority level of the tech support, I think they are quite good in comparison to other products. They are quick to respond to our needs.

We previously used VMware Airwatch.

The purchase of the product was handled by someone else in our company. I do not have experience with pricing of the product.

We received Intune with a bundle of Microsoft products.

We use this primarily for security on our devices. We use this product because it came with the bundle from Microsoft.

By using Microsoft Intune, I can control my Outlook on my phone. Whenever I try to open any file attatchment, it will be more secure. There are additional security precautions it provides with photos, as well. 

The security features are valuable to us. We have a BYOD (Bring Your Own Device) policy at our organization. Many employees need help managing these devices. Microsoft Intune helps us manage MDM (Mobile Device Management).  We find it provides MAM (Mobile Application Management) to a lesser degree.

The MAM feature could be improved. In addition, the security of photo sharing could be improved. 

It is very scalable. Our organization has over 26,000 employees. 

Microsoft Intune is a cost effective choice.  It is less expensive than other products on the market. 

We also looked at VMware AirWatch. 

We're using Microsoft Intune for MDM (mobile device management).

It's also used for securing devices. This solution also lets you access your corporate data on mobile devices. You can secure and ensure that whatever data you're accessing and using from mobile devices is in a secure channel, that the data is between your end user and your cloud provider.

There are certain policies you can set up, that can go on both the device level and application level.

What I like most about Microsoft Intune is that it's agile and easy to deploy. I also like that it covers the maximum number of policies.

Microsoft Intune is doing well. They're adding endpoints, so it's good that they're covering that, and they're more stable. What I'd like to see in their next upgrade is more in the context of today's security policies and what's needed, for them to keep adding features based on that, e.g. boosting security, so they can keep on adding security features, and that is the best they can do.

We've been deploying Microsoft Intune to customers for four years now.

Microsoft Intune is a stable solution.

I find Microsoft Intune scalable.

The technical support for Microsoft Intune was knowledgeable.

The setup for this solution was straightforward. It was quick and it was easy, but it would still depend on the policies.

You have to pay for a Microsoft Intune license. It's a user-based subscription. You can go for a monthly or a yearly payment. It's up to the customer.

We have the maximum number of clients using Microsoft Intune. For deployment and maintenance, it depends on the customers and the number of devices they have, and the policies, e.g. they can have one, two, or three resources for deploying and maintaining this solution.

I'm recommending Microsoft Intune to people who want to start using it. They can go for it for one reason: the Microsoft ecosystem. My advice to people who are looking into implementing this solution is for them to know first what they want to achieve from it, before they make their decision.

My rating for Microsoft Intune is eight out of ten.

I'm a solution architect. When I put up a new solution for managing devices, I prefer to put it on Microsoft Intune.

At the moment, Autopilot is the most valuable feature.

The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS.

I have been familiar with it since it was released. 

It is very stable.

It is scalable.

It depends on the technology for which you ask them for support.

We are also working with VMware Workspace ONE. When comparing these two products, I prefer Intune.

It is simple. It is easier than easy.

It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free.

It is quite easy to get people who understand the technology. For other platforms, at least in Sweden, there are not so many technicians who understand the technology.

I would rate it an eight out of 10.

I use Microsoft Intune for mobile device management applications.

The solution could improve by having better integration with Apple.

I have been using Microsoft Intune for approximately two years.

The stability of Microsoft Intune is good.

We have 9,000 users using this solution in my organization.

The implementation was straightforward and it took approximately two months.

The reseller of the solution has helped us with the implementation.

We have five engineers that are maintaining this solution.

I would advise others this solution is easy to implement in the organization.

I rate Microsoft Intune an eight out of ten.

We use the solution for the deployment of the Windows 10 laptops and devices, and mobile device management of Android and iOS devices.

The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience.

There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates fine. 

While using the solution, you have to test and validate a lot. This is not really a solution issue but more of a configuration issue but still worthy of noting.

We have experienced an issue while deploying a Windows 10 machine, once you get the user profile applications installed, it does not always integrate well with third-party multi-factor authentication solutions. This is something that can be improved in the future.

I have been using the solution for the last year.

The solution is reliable. However, it depends on the stability of your network and the internet connectivity.

I have not had the chance to fully test the scalability because, although it is an enterprise solution, the organizations that I am working for tend not to have a large-scale, full-blown deployment at once of all the Windows 10 or mobile devices.

We plan to increase the usage of the solution. We have a number of my customers that are just starting with the solution, one is only doing the Windows 10 devices, the other one is only doing mobile device management. We have some clients that have it installed but it is not being fully used yet.

The installation was straightforward.

There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations.

We did evaluate other solutions before we selected this one.

Those who want to implement this solution have to ask themselves a few questions.
How do you introduce an additional security layer within my organization? If it is concerning the devices that you are using? Think big, act small, start with the smaller issues that you are having and make sure that the bigger picture stays within reach. Start with either mobile device management, or either Windows 10 deployment on laptops and PCs.

Make sure that you also have security governance because otherwise, you can introduce millions and millions of features and options but it still has to be a good user experience for the people that have to use these devices. If you fully block and fully restrict the devices, then it will not be a good user experience for the people that are actually in the field. There are actions that have to be done due to security and also by means of user experience optimization and security.

I rate Microsoft Intune an eight out of ten.

The use case for this solution varies depending on the user's requirement. Some are only interested in MDM, while others are interested in managing Windows plus Mac. It really depends. We are partners and provide on-prem, cloud and hybrid services to our customers. I'm tech lead infrastructure operations. 

Lately I've been working on the Remote Wipe and Autopilot. Autopilot is one of the best features because we can use it during remote migration. It especially helps in this pandemic situation where we don't need any end-user computing engineer support. If someone wants to remix a machine, we can initiate it remotely.

An improvement would be if we were able to leverage more iOS device management internally. My goal is to manage all the tools in one centralized tool. Intune does 30 percent of Mac management, but if it could have complete management including patching and automating for Mac devices, that would be good.

I've been using this solution for three years. 

This is a stable solution. 

This is a scalable solution. 

I have been trying to contact technical support but haven't been able to reach anyone. I have a couple of questions to which I haven't been able to get any answers. 

The initial setup is pretty straightforward.

The cost is fair but it would be helpful if they would segregate the licenses. There are a lot of features that many of our customers don't need but have to pay for because it comes as a bundle package and we're unable to exclude anything that is not necessary.  

I also work with Jamf Pro but you can't compare the two because Jamf Pro doesn't have real-time features and it doesn't do most of the things that Intune does. 

If a customer is looking for a macOS solution, I would for sure recommend Jamf Pro. If it is for Windows and macOS in a combined environment, then I would recommend Intune for managing it. The consideration is based on the customer's macOS family, based on how many users they have. If they have 100 users, then we can still manage it through Intune. If it's a complex environment, for sure we'd need Jamf Pro.

I would rate this solution an eight out of 10. 

We are a consulting agency and we help people make technology and business decisions. 

Our environment is fully online and we're a Microsoft 365 shop. We are using Intune for security. It is their MDM for mobile devices, but it is also their application ADM and it works on desktops as well.

We primarily use it to maintain compliance for our customers. They require that we use it to enforce compliance with the same level that they do internally, so we're following the compliance guidelines of several Fortune 100 companies. Intune is what we use to meet those requirements.

Using this product has completely stopped DLP, so people cannot take material off of corporate machines or corporate imagines, and that's a huge benefit.

The biggest thing for us is enforcing logins only from devices that are managed by Intune.

We also use it for enforcing DLP and all of the other security policies that you need for compliance in order to do work for major corporations.

It integrates well with the Microsoft environment. Once it's deployed, it's set and forget.

Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly.

I have been using Intune for a year.

Intune has been very stable.

We're a small company of fewer than 100 people and it scales well enough for us.

We are financial analysts and IT consultants.

I have not used the technical support personally, but it seems to be okay.

We used a third-party package before, and we moved to Intune because it was easier to integrate with Microsoft Windows or Microsoft 365. It also provides coverage for desktops.

The initial setup requires user participation. You can't push it without the client being engaged. That is part of the configuration.

Overall, this product works pretty well. Security products are the disgusting medicine that we don't like to take, but we have to take it to stay healthy.

This is a good product because it's transparent and works well, although it's unfortunate that we have to have it.

I would rate this solution a seven out of ten.