What is our primary use case?
Microsoft Project helps to manage our projects.
How has it helped my organization?
We can't say that there has been an improvement. We are trying to get to that point, but we are only into it with the new version for a month.
What is most valuable?
It comes with our Office 365.
We started using it and we stopped using LiquidPlanner.
I am most comfortable using Microsoft Project just because I have used it for so long, but we are still trying to figure out the new version at the moment.
What needs improvement?
The new version has made it a bit more complicated. We are trying to synchronize Project Online and Planner.
In Team Planner, there is supposed to be a way that you can sync your tasks in the Project Plan with Planner so that the project team doesn't necessarily need to use Microsoft Project. They can see what tasks are assigned to them, do them and update the status.
But, we haven't been able to figure that out yet.
They can make it easier to streamline the product.
When using Microsoft Project, the desktop and Planner don't seem to talk to each other as seamlessly as I would hope. It is possible that it is a user error and we have not configured it correctly. My IT team is new to it as well.
For how long have I used the solution?
I have had approximately 20 years of experience with Microsoft Project.
I just started using the latest version a little over a month ago.
I have the desktop app and on the cloud.
What do I think about the stability of the solution?
At the moment we have an issue with synchronization with the planner. We are trying to get it to work by watching YouTube videos and the IT director has been working with the vendor to see how to get the functionality to work.
It's unknown if we need a plug-in or not. It is difficult to decipher whether or not it's us or them because we are so green with the product.
What do I think about the scalability of the solution?
From what I can tell, there is a lot that you can do with it. Power BI, reporting, SharePoint, and Teams are all supposed to connect in some way, but, it's not as intuitive as I thought it would have been.
There isn't a lot that is available that tells you how to do this. You have to figure it out which is what we are trying to do. I wish that it was a bit more straightforward.
Currently, there are two of us who use Microsoft Project because we are trying to get it configured in a way that makes sense for our organization before we can bring in the rest of the team that may need to use it.
How are customer service and technical support?
We have not used technical support.
Which solution did I use previously and why did I switch?
Previously, we were using LiquidPlanner.
LiquidPlanner is a tool that you would use in an ideal situation for project management, which almost never happens. I can't get my organization to punch a time clock, and that is what LiquidPlanner is.
How was the initial setup?
The initial setup is a bit more complex than I would have hoped for or that I am used to. Again, it is possible that it's a lack of know-how and education with this product.
What's my experience with pricing, setup cost, and licensing?
It gets expensive when having to add all of the plugins and everything that you need.
What other advice do I have?
I would suggest using an expert. Get an implementation vendor to set it up for you.
This solution probably does everything that I need it to do, but I just don't know how to do it yet.
I like Microsoft Project and it does everything that I need it to do, but it doesn't do everything. That's Microsoft; they always get you to about 80% there, and then you need some type of plugin or API. It never quite does everything.
I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.