Microsoft Project helps to manage our projects.
Sr. Project Manager at Stradley Ronon
Included with Microsoft 365 and does everything I need it to do
Pros and Cons
- "It comes with our Office 365."
- "The new version has made it a bit more complicated."
What is our primary use case?
How has it helped my organization?
We can't say that there has been an improvement. We are trying to get to that point, but we are only into it with the new version for a month.
What is most valuable?
It comes with our Office 365.
We started using it and we stopped using LiquidPlanner.
I am most comfortable using Microsoft Project just because I have used it for so long, but we are still trying to figure out the new version at the moment.
What needs improvement?
The new version has made it a bit more complicated. We are trying to synchronize Project Online and Planner.
In Team Planner, there is supposed to be a way that you can sync your tasks in the Project Plan with Planner so that the project team doesn't necessarily need to use Microsoft Project. They can see what tasks are assigned to them, do them and update the status.
But, we haven't been able to figure that out yet.
They can make it easier to streamline the product.
When using Microsoft Project, the desktop and Planner don't seem to talk to each other as seamlessly as I would hope. It is possible that it is a user error and we have not configured it correctly. My IT team is new to it as well.
Buyer's Guide
Microsoft Project
January 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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For how long have I used the solution?
I have had approximately 20 years of experience with Microsoft Project.
I just started using the latest version a little over a month ago.
I have the desktop app and on the cloud.
What do I think about the stability of the solution?
At the moment we have an issue with synchronization with the planner. We are trying to get it to work by watching YouTube videos and the IT director has been working with the vendor to see how to get the functionality to work.
It's unknown if we need a plug-in or not. It is difficult to decipher whether or not it's us or them because we are so green with the product.
What do I think about the scalability of the solution?
From what I can tell, there is a lot that you can do with it. Power BI, reporting, SharePoint, and Teams are all supposed to connect in some way, but, it's not as intuitive as I thought it would have been.
There isn't a lot that is available that tells you how to do this. You have to figure it out which is what we are trying to do. I wish that it was a bit more straightforward.
Currently, there are two of us who use Microsoft Project because we are trying to get it configured in a way that makes sense for our organization before we can bring in the rest of the team that may need to use it.
How are customer service and support?
We have not used technical support.
Which solution did I use previously and why did I switch?
Previously, we were using LiquidPlanner.
LiquidPlanner is a tool that you would use in an ideal situation for project management, which almost never happens. I can't get my organization to punch a time clock, and that is what LiquidPlanner is.
How was the initial setup?
The initial setup is a bit more complex than I would have hoped for or that I am used to. Again, it is possible that it's a lack of know-how and education with this product.
What's my experience with pricing, setup cost, and licensing?
It gets expensive when having to add all of the plugins and everything that you need.
What other advice do I have?
I would suggest using an expert. Get an implementation vendor to set it up for you.
This solution probably does everything that I need it to do, but I just don't know how to do it yet.
I like Microsoft Project and it does everything that I need it to do, but it doesn't do everything. That's Microsoft; they always get you to about 80% there, and then you need some type of plugin or API. It never quite does everything.
I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at Lexington Consulting
Resource leveling is useful, but it is time and manpower intensive and not at all dynamic
Pros and Cons
- "Resource leveling is very useful. We like this feature. We like to be able to expand tasks and look at different resources and tasks usages. It is good at assigning tasks to teams. It is pretty compliant with the Project Management Institute approach, which is useful for being comprehensive. It allows us to make little Gantt charts and network diagrams."
- "There are some things about it that I've always hated, and they haven't really changed them. It makes a lot of assumptions. It is also difficult to put business rules in it. You have to de-link it from the consecutive task if you don't want to do a What-If analysis, and sometimes, if you forget to do that, it changes everything. It is a pain in the neck to undo it. I would also like to see better integration with graphics. The graphics are primitive, and they need some major work. I would like to have the ability to do some small macros within the project for fuzzy logic. For example, if you're not sure how long a task takes, you can get the earliest guess. It is very time and manpower intensive to keep it up to date. You need to constantly update it. You will find that you are spending more time working on the Microsoft Project file rather than working on your project. I don't want to devote a person to just do that. That's silly. You can link it to some more modern applications so that it is dynamic when a real-time resource schedule changes, but it is not at all dynamic. It is only as dynamic as the person using it. It would be nice if we could plug it in real time for each project, subproject, or task. If something is going on, I want to see it in real time. Sometimes we have international clients, and they don't use the same calendar. They have a Thursday and Friday weekend, and we have a Saturday and Sunday weekend. I can change it in Microsoft Project, but I would like to be able to do it globally. There may be a way to do it, but I just haven't figured it out yet. I would like to be able to specify globally what weekend we want or what we want to call a weekend. We might have a project that works seven days a week. Some tasks are automated outside, like manufacturing processes. Embedding external processes is almost impossible because, in a practical sense, we don't have people who can do a lot of programming here, and also the interface of Microsoft Project is not the easiest because a lot of it is proprietary. It would be nice if we can link different tasks to external sources of inputs and outputs so that we could integrate them with a master project plan and see in real time what's going on. For example, you are manufacturing a batch of a chemical, and I have to rely on if a customer is making some type of complex chemical. Their system does not interfere with ours. We have to get the outputs from their system and enter them manually into the project to see the effect. That takes time. If you're talking about hours, you going to spend three to four hours, but there is the risk of getting it wrong or making a mistake. On tight projects, every minute counts. I would like to see some control system interfaces with Microsoft Project. A modern machine shop has a lot of computer numerical control (CNC) computers. In fact, virtually all machining is done with a CNC machine. Even 3D additive manufacturing is made with CNC. That data can go to a computer, and that computer can spit it out to a project so that you can see in real time whether you are going to finish a day ahead. If you had to finish a day ahead, you could talk to the systems' software, which can say that if I have this machine working for another hour and this one for one hour or less, I would be able to meet the schedule. It can then make those changes, but it can't do that. Everything needs to be done manually, which takes more time, and there's a risk of mistakes. It requires smarter automation and more machine learning. There is no machine learning capability in Microsoft Project. It just doesn't exist. That's why I say it is only suitable for small-sized to medium-sized companies and small projects. Most people don't have the problems that I have. I don't have them all the time, but when I have them, they're big. When you're bidding on a project that has to get done, you find yourself spending most of the time working on Microsoft Project, whereas you should be spending these hours managing the project. Thinking on a bigger scale, I would like better integration with Office, Visio, and Access. If you make a change in one, it should cascade to others and vice versa. It doesn't do that. It is not a dynamic program. I would like to see a dynamic program or at least the capability of being dynamic, that is, even if it is close to real time where it outputs to a module, and the module then talks to real-time things. The real-time data goes back into the module, and the module updates the project plan. Such dynamic capability would be nice. It may not be real time, but it is at least close. I would like to be able to link directly to the data in an Excel spreadsheet so that I don't have to keep going back and forth updating it. I don't want to have to create a dynamic link library. Whenever I change the data in Excel, it should update in Visio or PowerPoint. If I'm doing a pie chart or any kind of graphic, I don't want to constantly update my graphics. I want to link them together, and I want them updated automatically. I know it is a wishful thing. They don't make major changes every time they come out with a new version. They don't fix the issue. They just add a few features."
What is our primary use case?
Whenever we have a client with a complicated situation, we create a project plan. And we use Microsoft Project (MS Project) for administrating, monitoring, and tracking the project. For most small projects, MS Project is satisfactory.
How has it helped my organization?
We can input information and then share it with the project team and stakeholders. That helps a little, but if somebody changes their mind, it could change how we manage the project. There are some new features in MS Project 2021. However, more features aren't necessarily useful because now you must train people to use them. They may say, "Why do I need this new feature?" Newer versions of MS Project display a warning when a task runs behind schedule. However, it is necessary to input a date change for that warning manually, and administrative action takes precious time.
It's possible to get input from other programs, such as Outlook, but we don't use Outlook for anything other than email, even though it could do other things. Time is a critical resource. We don't have time to learn about these features and use them productively, so they are of no value to us.
What is most valuable?
MS Project's resource leveling capability is beneficial. We like this feature. We want to be able to expand tasks and look at different resources and task usage. It is good at assigning tasks to teams.
It's generally compliant with the Project Management Institute approach to project management, which means MS Project helps us be more uniform and consistent in conducting each project.
What needs improvement?
MS Project can insert objects, like a drawing or an Excel worksheet, but cannot handle business rules. Also, I would like to see better integration with graphics applications such as MS Visio. The graphics are primitive and need some major work. I would like to have the ability to insert some small macros within the project for Monte Carlo risk analysis. For example, if you're unsure how much time a task may require, you can generate a reasonable guess.
MS Project is very time and labor-intensive to keep current. You need to update it continually. You may find that you are spending more time maintaining the MS Project file than working on your project. I don't want to devote a person to do that.
MS Project should have the capability to link it to other applications to make the program dynamic when a real-time resource or schedule changes, but it is not dynamic. It would be helpful to insert real-time input data for each project, subproject, or task. If something is going on, I want to see the impact in real-time, if possible.
I want to be able to specify globally what weekend we want or what we want to call a weekend. Also, we might have a project underway seven days a week.
External data sources, like third-party manufacturing processes, impact some tasks. Embedding external processes within MS Project is almost impossible because we don't have programming resources here in a practical sense. Also, the interface of Microsoft Project is proprietary. We want to link different tasks to external sources of inputs and outputs and integrate them automatically with our master project plan, e.g., specific third-party CNC machine data. The supplier's system does not interface with ours'. We have to get the outputs from their system serially and manually update the MS Project file to determine the schedule impact. That takes time. There is a risk of data entry errors at both ends. On tight projects, every minute counts.
I would like to see a control system interface with Microsoft Project. Real-time system data helps predict cost and schedule variances. For example, if you had to finish a day ahead of schedule, you could "talk" to the systems' software and determine if a given machine works for another four hours, then you could meet the accelerated schedule. MS Project requires manual data entry with a risk of mistakes. Presently, there is no automated data entry capability in MS Project. It just doesn't exist. That's why I say it is only suitable for small-sized to medium-sized companies and small projects. Most companies don't have the same problems we have with MS Project.
When you're working on a project that has to get done, you will spend most of the time wrestling with Microsoft Project, whereas you should be using these hours to manage the project.
Thinking on a slightly bigger scale, I would like better integration with Office, Visio, and Access. If you make a change in one application, it should cascade to others and vice versa. It doesn't do that, at least not easily. It is not a dynamic program. I would like to see an active program or at least the capability to be dynamic, even if it is close to real-time where it outputs to a module, and the module then talks to real-time systems. The real-time data goes back into the module, and the module updates the project plan. Such dynamic capability would be superior to what exists now. It may not be genuinely real-time, but it is at least closer to it.
I want to link directly to the data in an Excel spreadsheet so that I don't have to keep going back and forth updating it. I don't want to have to create a dynamic link library or write a macro. Whenever I change the data in an Excel file for a given project or task, it should update the corresponding Visio or PowerPoint file. If I'm doing a pie chart or any graphic, I don't want to manually update my graphics. I want to link them together, and I want them updated automatically. I know it is a wishful thing. Microsoft doesn't make significant changes every time they come out with a new version. However, they don't appear to fix the issue. Instead, they add a few features.
For how long have I used the solution?
I have been using Microsoft Project since it was released in the mid-1980s. Although MS Project can be helpful, it does not teach project management.
What do I think about the stability of the solution?
It's relatively stable. I've never had a crash. I can't remember it ever crashing. If I entered some information that it can't resolve, it usually comes up with an error message.
What do I think about the scalability of the solution?
I think it is limited to around 400,000 tasks. I am not sure. I never had to go that far. We have five consultants who are remote users.
How are customer service and support?
I've never really needed any support. When Microsoft has a seminar or a meeting locally, I might go to it and give my feedback.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
Installation is automatic and simple, we had no issues.
What about the implementation team?
The implementation was done in-house.
What was our ROI?
MS Project pays for itself by helping me keep my thinking straight. The purchase price of the application is insignificant when compared with the time involved in trying to do project management manually on paper attached to large poster boards. We did it that way before the advent of PCs. There is some benefit to seeing an entire project plan on paper to provide a visual idea of project scope and progress, but intelligent use of MS Project can generate the same information. It takes a lot of time to become so proficient with MS Project that these key bits of information are generated automatically through accurate and complete task definitions, WBS, and project schedule updates.
What's my experience with pricing, setup cost, and licensing?
Make sure you have a good business reason for purchasing MS Project. It isn't cheap and there are free alternatives, with simple capabilities, available.
Which other solutions did I evaluate?
MS Project was sufficient for our requirements, so we did not evaluate any other options.
What other advice do I have?
Make sure you understand what MS Project can do and what it cannot do. It cannot read your mind. Just like any other program, it only does what you tell it to do. If you give it the wrong information, it will provide you with incorrect output. It is very labor-intensive. There are minimal capabilities to help you write routines. So, you have to change dates and task names. If you don't understand project management concepts well, you're just going to delude yourself into thinking MS Project helps you. You have to understand the process of project management to use the application effectively. Otherwise, you are wasting your time. It will not teach you how to do project management.
I would rate MS Project a five out of ten because it hasn't evolved that much. Microsoft added lots of bells and whistles, but they don't add much new value. They don't save me much time. I want MS Project to be a dynamic program, but it remains a passive program after more than 30 years. I've made comments about it at some seminars hosted by Microsoft. We've told them to make it a dynamic program or at least have an option to make it active. We would be willing to pay more for this capability. It's worth it, but they don't do it. I guess they don't see enough business potential in doing it that way, and I don't have the resources to create an internal application to make it that way. I am not in that business.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 5, 2024
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Microsoft Project
January 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Manager, Application Delivery at A W Rostamani Holdings Co. (LLC)
Enables us to track the project delivery and the project management
Pros and Cons
- "Microsoft Project is used to track the project delivery and the project management."
- "It would be better if the solution is integrated with other communication platforms like Microsoft Teams."
What is most valuable?
We use Microsoft Project for any project executions, like assigning the resource, listing out the task, and following up on the timeline. Microsoft Project is used to track the project delivery and the project management.
What needs improvement?
It would be better if the solution is integrated with other communication platforms like Microsoft Teams. Microsoft Project has a separate license from Microsoft 365 and has not collaborated with Microsoft Teams.
For how long have I used the solution?
I have been using Microsoft Project for five to six years.
What do I think about the stability of the solution?
Microsoft Project is a stable solution.
What do I think about the scalability of the solution?
Around 30 users are using the solution in our organization.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
We implemented the solution through an in-house team in one month.
What was our ROI?
We have seen a return on investment with Microsoft Project because it allows us to track and execute the project successfully without much delay. Since projects are executed on time, it's always beneficial to our business.
What's my experience with pricing, setup cost, and licensing?
The solution has a decent annual license subscription cost, which is not high.
What other advice do I have?
I would recommend Microsoft Project to other users. As an end user, Microsoft Project provides many features like tracking the team task, checking whether the task has been completed on time or there is any delay, tracking each task, and resource allocation.
Overall, I rate Microsoft Project an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Delivery Manager of EPM
We have implemented this in multiple domains. It has improved workflows and process.
Pros and Cons
- "The project tracking, resource utilization and the cost are the most beneficial aspects of this solution."
- "There have been some drawbacks with customization. Some users want it to be an automation tool."
What is our primary use case?
We actually help and assist organizations in implementing their processes, and workflows to this particular product. Suppose you want to go on the enterprise environment, then you have your own process flows, your own workflows, your own forms and configurations, your user set and your resourcing. With this solution, we can help you configure the system.
How has it helped my organization?
We have implemented four domains like telecom, construction, banking, insurance, health sector and pharmaceuticals. We have worked, to some extent, in each of these domains. Of course the customization, configuration and implementation varies from user to user requirements as to how they want to, and to what extent they want to do it. For example, currently I'm working for a manufacturing domain. They wanted to implement this particular thing because they want me to monitor their projects, which is running into multiple verticals within the organization and we're unable to gauge as to exactly where we are with the project status, and how we are aligned with the resourcing and the costing part.
They have their own set of workflows and processes. We help them create that within the Project Online environment, configure their process, their workflows, their information, and all the project related documentation. It's based on the SharePoint environment. Everything that you can do within the SharePoint environment is available here as well. So content management can be configured, as per the needs and configurations and workflows.
Of course, the reporting part is a key essential for any organization. You can build your dashboards, your reports, you have a support of actual reports. You have support for PowerPoint reports, power builder. I'm not sure if you're aware of this, but all of this is supported by the environment. So you can have all the dynamic reporting and dashboards as per your requirements.
What is most valuable?
Most importantly, there are three aspects that I have seen most beneficial:
- Project tracking: This really helps the users as to where they are with each of the projects, and what are the satatus details within those projects.
- Resource utilization: Most of the time you do not know how your resources are aligned. You cannot take up projects because you do not know whether this set of resources are available to you within that particular time frame. If you have all your resources within the enterprise environment, just one click and you are able to see that this resource is available during a specific time. So, I can pick up this project and assign this resource.
- Cost: Most of the time, we're unable to note exactly how much cost has gone into the project, because some of the numbers go into the documents that we put in, but the real numbers are really not captured all the time. Here, you will be able to capture your manpower cost, your material costs, your travel costs, and any other costs that's associated with your project and see that as direct impact on your project progress. Half of the time you might have a certain budget for it, but because of mismanagement within the project, the increase of scope and other such reasons, you end up spending more than what the budget really was approved for you. You are able to capture and see: financial status, usual status and project status.
For how long have I used the solution?
More than five years.
What do I think about the scalability of the solution?
So far I haven't faced any issues with scalability because everything that we have wanted to achieve, we've been able to. It is a scalable product. I've worked in multiple domains, and each domain has its own set of requirements.
We have close to like 5,000 all users. That was a really huge implementation, and we had to get into a firm deployment and that went on to like 14 servers also, because there were so many services and so many other things that you needed to put in place, and of course give it to high availability and high performance also.
How is customer service and technical support?
Usually we have this onsite and offshore supports in place. At the onset we prefer an onsite support because that's more like filling in the knowledge gaps that the users will face, because they do not know the environment, they do not know the working of that environment. Then with the stability as the time moves, like a month or two months down the line, we turn it into an onsite offshore support with reduction of resources. That's totally based on your other kind of user base you have. Like for example, currently I am catering to a user base of approximately 1,000 up people and we are doing an onsite offshore support. A few people are placed on site to help the user immediately take care of their concerns, and some people are working at the offshore to take care of whatever comes into the hill test environment and then manage that. This depends on the organization's requirements, but you have both the models available. The response has been really wonderful.
How was the initial setup?
It's a straightforward deployment. If you're going into a Project Online, you don't have to do any setup. It's just the basic configuration, which I will be connecting to your active directory to pick up your resources, and I will be configuring the environment for role security permission and stuff. Then of course, the custom information like your verticals, your divisions and stuff that you want to align your projects with. So the configuration is very easy. Of course, only if you want to bring your own workflows and customization into the environment. That's the development rule, but even those development periods are not very long. Like four months, five months is max that we get into. After that, just mostly support and enhancement.
What was our ROI?
There has been a lot of improvement in terms of the return on investment for ordinary resources, as well as the costing. We were able to see that the same project which they completed earlier in six months, now they could timeline and complete within like three and a half months time, or four months time with the better utilization of resources. Along with that, they were able to have their projections also in place, that pipeline also in place. Like you don't just have the projects in here, you also have the concept of proposals in here. So automatically, you know that these products are in the pipeline in form of proposals, and they will be executed within the timeline.
What's my experience with pricing, setup cost, and licensing?
The standard diversion of Project Online or Microsoft Project, is that it automatically has so many built in features that you really do not need to invest much in terms of trying to configure it to suit your requirements. It has all the standard practices, built in practices, all the pin book concepts already aligned within the product.
Which other solutions did I evaluate?
There are some serious competitors in this sector. For instance, there is Clarity from CA, Planview and HP PPM. These are some of the other competitors that you have on the market. I think the Microsoft products are very user friendly, the ease-of-use is an asset.
What other advice do I have?
The only drawbacks are the customization. Generally what happens is everybody wants it to be an automation tool, and this is not the use case for this solution. It is a platform for project management. You don't want an automation to be in place. The system does not do it automatically because you as a project manager are expected to see that the input received, the status received from your team members is correct and accurate. Then that information is available for the rest of the team. You don't want that to be automated. So when the user comes back from this kind of mindset that everything should get automated, then no. I will not suggest that because this is management, this is project management.
This is not an automation tool, although to a very large extent, a lot of things can be automated to workflows in other ways. If that is your requirement, might as well go and build a custom tool yourself if that's what you're looking for. Then even that won't help you because project management is so related to so many other things that you'll not be able to encompass that all within the environment. You won't be able to think of that. I have been working with Microsoft for 18 years now. Obviously, their experience and understanding of project management would any day be more than any other solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at Injaz
Comes with scheduling feature but reporting functionality is complex
Pros and Cons
- "We use Microsoft Project for its timeline and task management capabilities. The primary advantage is the easy application of tasks in sequence, confirming dependencies, and establishing relationships between tasks. It simplifies handling conditions, significant dates, and dependencies between various tasks."
- "The tool's most valuable feature is scheduling."
What is our primary use case?
We use Microsoft Project for its timeline and task management capabilities. The primary advantage is the easy application of tasks in sequence, confirming dependencies, and establishing relationships between tasks. It simplifies handling conditions, significant dates, and dependencies between various tasks.
What is most valuable?
The tool's most valuable feature is scheduling.
What needs improvement?
Microsoft Project's reporting is very complex and not user-friendly.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
How was the initial setup?
The tool's deployment is very straightforward.
What's my experience with pricing, setup cost, and licensing?
I rate Microsoft Project's pricing a five out of ten.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Project Manager at Awash International Bank
Plan the work and implementation of all your projects in one solution
Pros and Cons
- "I find all the features of the solution valuable."
- "The solution is currently a bit slow and can be faster."
What is our primary use case?
The primary use case of this solution is to help plan the work and implementation plans for our projects.
What is most valuable?
I find all the features of the solution valuable.
What needs improvement?
The solution is currently a bit slow and can be faster.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
Which solution did I use previously and why did I switch?
Before switching to this solution I used online tools to help with our project implementations and monitoring tasks.
What's my experience with pricing, setup cost, and licensing?
I believe the licensing for the solution is based on an annual fee.
What other advice do I have?
I give the solution an eight out of ten.
We have over ten people in our IT project department that currently use this solution.
I recommend the solution to everyone.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Manager at HCL Technologies
Definable timelines, stable environment, with simple delegation of tasks for members
Pros and Cons
- "It is easy to define timelines with Microsoft Project."
- "I would like to see an entire baseline, like in JIRA."
What is our primary use case?
It is easy to define timelines with Microsoft Project. You can get a clear picture of the model, you want to create. You can create inside an agile or waterfall model. Microsoft Project is easy to delegate tasks to different members where you want to put the task and who you want to work on it so that you have a clear path.
What needs improvement?
Right now you can create a timeline with the major up tasks, but there's no real way to mark it. When you are planning, you usually have resources on board for a single task. Microsoft Project has no way to mark it because it is based more on agile methodology. Many times you want to take it by the resource count and that is where it becomes tricky.
I would like to see an entire baseline, like in JIRA. It is like project planning in JIRA, but there's a whole story building that you can do. Microsoft Project needs to incorporate some points of story-building and epic building, which are currently missing.
For how long have I used the solution?
I have been working with Microsoft Project for the past month.
What do I think about the stability of the solution?
Microsoft Project is a stable solution.
What do I think about the scalability of the solution?
There is no problem with Microsoft Project's scalability.
How are customer service and support?
I do not use Microsoft technical support because our company has its own technical support team.
What's my experience with pricing, setup cost, and licensing?
I only use a login feature for Microsoft Project.
What other advice do I have?
I would rate Microsoft Project an eight and a half out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Systems Software Specialist III at a government with 5,001-10,000 employees
Easy to use with a good user interface and excellent scalability
Pros and Cons
- "The user interface is very clean."
- "Once we commit our status, changing it is hard."
What is our primary use case?
We primarily use the solution to enter our status and our time. For each task that we're doing, we have to enter a monthly status. It's for project management.
What is most valuable?
Overall, the solution has been so much better than the previous project management tool we had been using.
It's very easy to select the projects. It's so easy to save the project, task, and hours that I want. You don't have to think about it.
The user interface is so clean. The previous EPM product was so hard to understand in terms of the user interface.
What needs improvement?
Once we commit our status, changing it is hard. Sometimes, I may make a mistake about a holiday or something. I may not remember that there was a particular day that was a holiday and I may enter time on that day as if I worked. Sometimes I want to fix it. It would be ideal if the holidays were pre-installed so that we wouldn't make that mistake, that would be ideal. It should allow us to set it so that we cant enter time on holidays.
I have only explored maybe 5% of Microsoft Project as we're only using it to log things. I haven't seen a lack of features.
For how long have I used the solution?
I've been using the solution for about one year at this point.
What do I think about the stability of the solution?
I haven't had any issues with stability. There aren't bugs or glitches, at least, none that I have witnessed. It doesn't crash or freeze. Overall, it's quite good.
What do I think about the scalability of the solution?
Every employee has to use this solution, and we are a sizable organization. Likely, we have thousands of users on this product.
The solution is on the cloud, and therefore it can scale so well. We have our own internal cloud, and Microsoft has a cloud as well. If a company wants to expand it, it should be able to do so with relative ease.
How are customer service and technical support?
I can't speak to the quality of Microsoft's technical support. I've never contacted them, so I can't say how knowledgeable or responsive they are. We have our own internal support. We are a very big organization, so we have an internal support team that assists us if we need help. They may reach out to Microsoft directly, however, I have no knowledge of their interactions.
Which solution did I use previously and why did I switch?
We did previously use a different project management solution. I've only seen the user interface. It's my understanding that it is called EPM, or something to that effect. I like Microsoft's solution much more. It's a better product.
How was the initial setup?
I only use the solution. I did not have to set it up. I can't speak to how easy or difficult it is to do this as I am just an end-user in the company.
What other advice do I have?
I'm an end-user and customer. My organization is a large company and we're a big customer of Microsoft.
I don't know which version of the solution I'm currently using.
My life has improved so much with Microsoft Project. It works extraordinarily well.
Overall, I would rate it at a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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